User's Manual

62
8 Troubleshooting
Common issue Cause reason Shooting way
Using mobile phone in an area
where the network connection is not
good, such as around a tower or
basement, and radio wave cannot
be sent effectively.
Try to avoid.
Using mobile phone when network
is busy, such as an on-off duty time,
line busy.
Try to avoid.
Bad connection
Related to the distance of the send
basis of the network.
Ask your operator to provide a
map of your service area.
It is caused by network connection
and it’s a regional problem.
Aftersound or
cacophony
Network connection is not good in
some areas.
Hang up and redial the number.
Idle time becomes short Idle time is related to network
settings.
If the mobile phone is in the area
where the network connection is