User Manual

Troubleshooting
Common issue Cause reason Shooting way
Bad connection Using mobile phone in an area where the network
connection is not good, such as around a tower or
basement, and radio wave cannot be sent
effectively.
Try to avoid.
Using mobile phone when network is busy, such as
an on-off duty time, line busy.
Try to avoid.
Related to the distance of the send basis of the
network.
Ask your operator to provide a map of your
service area.
Aftersound or
cacophony
It is caused by network connection and it’s a
regional problem.
Hang up and redial the number.
Network connection is not good in some areas.
Idle time becomes
short
Idle time is related to network settings. If the mobile phone is in the area where the
network connection is not good, please
temporarily shut off your phone.
Need to change battery. Insert a new battery.
When you cannot receive signals, your mobile
phone will continue to send to find a basis. A lot of
battery power is used, so as to limit idle time.
Please move to an area where signal is
strong or temporarily turn off your phone.