Users Manual

Controller does not power
on.
●
CELLION new Heating Mattress
Pad automatically turns o after
15 hours for safety.
●
Please make sure power cord is
securely connected to power
outlet.
●
Please make sure Mattress Pad
module and controller are
completely connected.
●
Please make sure it is not power
outage.
Before getting warranty services
CELLION implemented AI self-check functionality
●
Below error codes notify product failures before acquiring warranty services.
- Error code E1 : Electric wires are broken and heating does not work
- Error code E2: power turned o as Mattress Pad’s actual temperature is higher
than desired.
- Error code E3 : power turned o as Mattress Pad shows higher electricity ow
than expected
●
Power will be turned o when E2 and E3 errors have been detected and Mattress Pad is functional again when
errors are resolved.
- Turn power o and remove power cord from power outlet. Wait 3 hours and try using the Mattress Pad normally.
- CELLION heating Mattress Pad is normally functional again when E2 and E3 error codes are deactivated.
- Please contact our customer care center immediately if E1 error code appears.
- If E2 and E3 error codes persist, please contact our customer care center immediately.
※
CELLION is heating Mattress Pad for use in bed. For safety reasons, it does not support high temperature heating.
Controller display is on, but Mattress Pad does not heat
up.
●
Please make sure Mattress Pad module and controller are completely
connected.
●
CELLION heating Mattress Pad is designed to use on bed mattresses
with bed covers. It may not feel warm enough if used on cold oor or
used without bed covers.
●
Please make sure it is not power outage.
※
Controller and adapter are designed to increase durability by quickly
releasing heat outwards and hence they may feel heated. They have
been extensively tested for a number of years and passed strict KC
safety certication standards.
Customer care center
[ FCC Information to User ]
This equipment has been tested and found to comply with the
limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment
o and on, the user is encouraged to try to correct the interference
by one of the following
measures:
●
Reorient or relocate the receiving antenna.
●
Increase the separation between the equipment and receiver.
●
Connect the equipment into an outlet on a circuit dierent from
that to which the receiver is connected.
●
Consult the dealer or an experienced radio/TV technician for help.
[ Caution ]
THE GRANTEE IS NOT RESPONSIBLE FOR ANY
CHANGES OR MODIFICATIONS NOT EXPRESSLY
APPROVED BY THE PARTY RESPONSIBLE FOR
COMPLIANCE. SUCH MODIFICATIONS COULD VOID
THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
[ IMPORTANT NOTE ]
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation
exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated
with a minimum distance of 20 centimeters between
the radiator and your body. This transmitter must not
be co-located or operating in
conjunction with any other antenna or transmitter.
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
Warranty services AS
●
You can exchange or be compensated based on standard solutions for dispute of a customer of the Fair Trade
Commission
●
Please contact our customer care center ([phone]) to request warranty services.
●
Warranty period is 1 year from date of purchase
●
This warranty does not cover any of the following cases even during warranty period:.
●
product failure and damage due to negligent use or misuse of the product, disassembling and/or alteration by
anyone other than the warranty provider, damage due to natural disaster, use of top loader washing machine,
not using laundry net, alteration to fabric due to negligence or excessive washing which did not follow the
washing instructions attached to the product.
Exchange and Return policy
●
Exchange and Return for change of mind can be made for unopened product and must be made
within 7 days of purchase. (If opened, exchange/return unavailable)
●
Exchange and return cannot be made for damage resulting from customer misuse.
※ This Warranty is valid within the country
※ This product is manufactured under strict quality management and testing.
Sales: SP Care Inc.
Manufacturer: Mattress Pad – SP Care Industry Ltd. / Korea, NEWZIRO Co., ltd / Korea
18
Should you require any warranty services, please dial our Customer
care center([phone]).