Specifications

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TROUBLESHOOTING GUIDE
Unit leaks water
Possible Cause Solution
Unit is not level
Unit should be level to prevent leaking.
Drain line clogged or kinked Check drain line to make sure water can ow freely.
Drain is clogged preventing water form escaping
Disconnect drain and clear out, open access door and check
drain for blockage
Coil is iced causing drain pan ice and water overowing Melt ice with blow drier. Soak up with a towel
Unit runs but does not cool
Possible Cause Solution
Lack of air ow
Make sure fan is unobstructed; clean evaporator if necessary.
Compressor not running Contact Customer Service at 800-343-9463
Unit undersized Contact Customer Service at 800-343-9463
Compressor is overheating
Shut system o for 1 hour to allow compressor to cool. Turn
back on and check for cooler air ow out. If compressor runs,
check and clean condenser coil as possible cause of compressor
overheating. If problem repeats, contact you installing technician
to assist with troubleshooting.
Evaporator fan runs but compressor does not
Possible Cause Solution
Running an Anti-Frost Cycle
Compressor and/or starting components faulty Please contact the installing technician to troubleshoot.
System may be performing the WHM function Allow cooling system to revert back to cooling mode.
Compressor may have overheated.
Shut system o for 1 hour to allow compressor to cool. Turn
back on and check for cooler air ow out. If compressor runs,
check and clean condenser coil as possible cause of compressor
overheating. If problem repeats, contact you installing technician
to assist with troubleshooting.
Compressor runs but evaporator fan does not
Possible Cause Solution
Faulty fan motor Please contact the installing technician to troubleshoot.
Faulty Controller Please contact the installing technician to troubleshoot.
Compressor short cycles
Possible Cause Solution
Unit low on refrigerant charge Please contact the installing technician to troubleshoot.
Condensing fan motor/capacitor faulty Please contact the installing technician to troubleshoot.
Compressor and /or starting components faulty Please contact the installing technician to troubleshoot.
Humidity in cellar too low
Possible Cause Solution
Not enough moisture Raise the Fdc setting to increase the humidity level