User manual

53
Troubleshooting
Problem
Solution
DISPLAY
The TV screen is blank and the
CeeNee player power LED remains
off.
• Make sure the TV is turned on.
• Make sure that the power adapter and power outlet
are okay.
• Make sure that the interface cable is properly
attached to the correct terminals on both the TV
and the CeeNee player.
The TV screen is blank and the
CeeNee player power LED is ON.
• Make sure the TV is turned on.
• Make sure that the interface cable is properly
attached to the correct terminals on both the TV
and the CeeNee player.
• Press the reset button for 10 seconds.
The TV screen is blinking and
fuzzy.
• Make sure that the interface cable is properly
inserted on both the TV and the CeeNee player.
• Make sure the CeeNee player power LED is on.
• If you are using a standard definition TV, Make
sure that the Composite option is selected as the
video output.
• If you are using an LCD TV, Make sure that the
HDMI option is selected as the video output.
• Make sure that the video resolution option is set as
Auto.
• Make sure the TV system setting matches the
system used in your region.
The pictures are distorted on
display screens.
• Navigate to the Settings | Photo and select Keep as
original or Fit to screen in the Photo Scaling field
FILES
Some of the media files do not play.
• Verify compatibility of the media file with the
CeeNee player. Refer to “Supported formats” in