Specifications

TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of electrical shock unplug the dispenser power cord before repairing or replacing
any internal components of the unit.. Before any attempt to replace a component be sure to check all electrical
connections for proper contact.
PROBLEM PROBABLE CAUSE REMEDY
A
Dispensing unit unplugged Reconnect dispensing unit
B
No power from Terminal Block Check the Terminal Block for loose wire
C
Defective Bulb Replace Bulb.
D
Defective Ballast. Replace Ballast.
1
Light Display
not lit.
No power.
E
Loose Bulb in socket. Make sure bulb is seated properly in socket.
A
Water supply OFF. Turn water ON.
B
Clogged inlet screen (Water Inlet Valve). Disconnect water line and clean inlet screen.
C
Inoperative Water Inlet Valve. Check connection, if needed replace Valve.
2
No water when
Rinse Switch is
ON.
D
Loose electrical connection. Check all electrical connections.
A
No product in Hopper. Add product.
B
Auger not working. Engage Hopper/Nut to Motor Gear (See ill. B).
C
Damaged, loose, or missing Agitator Gear. Replace Agitator Gear (See ill. B).
D
Inoperative Auger Motor or Relay. Check connections of Motor, Relay and/or Switch, if needed
replace components.
E
Hopper outlet clogged Clean Hopper and check Cartridge Heater.
3
No product
when Dispense
Button is
pressed
F
Faulty Coupling. Replace damaged Coupling components.
A
Leaking Water Inlet Valve. Clean/check fittings of Water Inlet Valve. Replace Water Inlet
Valve if needed. See ”Water Inlet Valve Test”
B
Inoperative Dispense Switch Check Switch connections. Replace Dispense Switch if needed.
C
Inoperative Rinse Switch Check Rinse Switch connections.
Replace Rinse Switch if inoperative.
4
Water does not
shut off.
Water keeps
dispensing.
D
Clogged/stuck Water Dispense Valve Clean or unclog Water Dispense Valve.
Replace Dispense Valve if inoperative.
A
Water Inlet Valve malfunction. Check Solenoid. Replace if necessary.
See “Water Inlet Valve Test”.
B
Hi-Level Float Switch malfunction. Test High-Level Float Switch. See “High-Level Float Switch Test”.
C
Probe malfunction. Check Probe. Replace if necessary. See “Probe Test”
5
No water is
going into tank
at all.
D
Solid State Water Level Controls malfunction. Check Water Level Controls. Replace if necessary.
See “Solid State Water Level Control Test”
A
Water Level Probe malfunction. Check Probe. Replace if necessary. See “Probe Test”.
B
Solenoid (Water Inlet Valve) malfunction. Check Solenoid. Replace if necessary. See “Water Inlet Valve
Test”.
6
Water will not
stop flowing into
water tank.
C
Solid State Water Level Control malfunction Check The Water Level Controls. Replace if necessary.
See “Solid State Water Level Control Test”.
A
Heater Switch is OFF. Turn Heater Switch ON.
B
Thermostat is OFF.
Turn Thermostat ON. (See ill. C) Turn Knob Clockwise.
C
Loose connection on Thermostat. Make sure all wires and terminals on Thermostat are tight.
D
Hi-Limit Temperature Switch is defective Replace the Hi-limit.
7
Water is not
heating up in
the water tank.
E
Heater is burned out or defective. Replace the Heater.
10