Dell PowerEdge R730 and R730xd Owner's Manual Regulatory Model: E31S Series Regulatory Type: E31S001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 About your system................................................................................................ 9 Supported configurations..................................................................................................................... 9 Front-panel features and indicators................................................................................................... 10 LCD panel features.....................................................................................
Serial Communication screen details...........................................................................................45 System Profile Settings screen details.......................................................................................... 45 System Security settings screen details........................................................................................47 Miscellaneous Settings screen details....................................................................................
Installing the cooling-fan assembly..............................................................................................74 System memory.................................................................................................................................. 74 General memory module installation guidelines......................................................................... 76 Mode-specific guidelines.......................................................................................
Replacing the internal USB key................................................................................................... 118 System battery................................................................................................................................... 119 Replacing the system battery...................................................................................................... 119 Power supply units...........................................................................
Installing the tape backup unit ...................................................................................................166 Optical drive (optional)......................................................................................................................167 Removing the optical drive......................................................................................................... 167 Installing the optical drive...................................................................
Troubleshooting processors.............................................................................................................192 System messages.............................................................................................................................. 193 Warning messages.......................................................................................................................193 Diagnostic messages.....................................................................
About your system 1 The Dell PowerEdge R730 and R730xd systems are rack servers that support up to two Intel Xeon E5-2600 v3 processors, up to 24 DIMMs, and 28 hard drives/SSDs. NOTE: The R730 and R730xd systems support only internal, hot-swappable hard drives. Supported configurations PowerEdge R730 Systems Configurations Eight-hard-drive systems Up to eight 3.5 inch hard drives or 2.5 inch hard drives. Sixteen-hard-drive systems Up to sixteen 2.5 inch hard drives.
Front-panel features and indicators Figure 1. Front-panel features and indicators (3.5 inch hard-drive chassis)—PowerEdge R730 Item Indicator, button, or connector 1 Power-on indicator, power button Icon Description The power-on indicator lights when the system power is on. The power button controls the power supply output to the system.
Item Indicator, button, or connector Icon Description To reset iDRAC (if not disabled in F2 iDRAC setup) press and hold the button for more than 15 seconds. 4 Video connector Allows you to connect a VGA display to the system. 5 LCD menu buttons Allow you to navigate the control panel LCD menu. 6 Information tag A slide-out label panel which allows you to record system information such as Service Tag, NIC, MAC address and so on as per your need.
Figure 2. Front-panel features and indicators (2.5 inch hard-drive chassis)—PowerEdge R730 Item Indicator, button, or connector 1 Power-on indicator, power button Icon Description The power-on indicator lights when the system power is on. The power button controls the power supply output to the system. NOTE: On ACPI-compliant operating systems, turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off.
Item Indicator, button, or connector Icon Description 4 Video connector Allows you to connect a VGA display to the system. 5 LCD menu buttons Allow you to navigate the control panel LCD menu. 6 Information tag A slide-out label panel which allows you to record system information such as Service Tag, NIC, MAC address and so on as per your need. 7 LCD panel Displays system ID, status information, and system error messages. The LCD lights blue during normal system operation.
Figure 3. Front-panel features and indicators (2.5 inch hard-drive chassis)—PowerEdge R730xd Figure 4. Front-panel features and indicators (3.5 inch hard-drive chassis)—PowerEdge R730xd Figure 5. Front-panel features and indicators (3.5 inch and 1.
Item Indicator, Button, or Connector Icon Description 1 Diagnostic indicators The diagnostic indicators light up to display error status. 2 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pressed, the system status indicator on the back flashes until one of the buttons is pressed again. Press to toggle the system ID on and off.
Item Indicator, Button, or Connector Icon Description 7 USB management port/ iDRAC Direct Allows you to connect USB devices to the system or provides access to the iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User’s Guide at dell.com/esmmanuals. The USB management port is USB 2.0-compliant. 8 iDRAC Direct LED indicator The indicator lights up to display error status. 9 Video connector Allows you to connect a VGA display to the system.
Item Button Description 1 Left Moves the cursor back in one-step increments. 2 Select Selects the menu item highlighted by the cursor. 3 Right Moves the cursor forward in one-step increments. During message scrolling: • Press and hold the button to increase scrolling speed. • Release the button to stop. NOTE: The display will stop scrolling when the button is released. After 45 seconds of inactivity the display will start scrolling.
View menu NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action. Option Description iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet). MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices. Name Displays the name of the Host, Model, or User String for the system.
Icon Description Condition Corrective action electrical error (for example, voltage out of range, or a failed power supply or voltage regulator). a problem with the power supply, check the LED on the power supply. Re-seat the power supply by removing and reinstalling it. If the problem persists, see Getting help. Temperature The indicator blinks amber if indicator the system experiences a thermal error (for example, a temperature out of range or fan failure).
Hard-drive indicator codes Figure 7. Hard-drive indicators 1. hard-drive activity indicator 3. hard drive 2. hard-drive status indicator Figure 8. Hard-drive indicators on the hard-drive tray backplane 1. hard-drive activity indicator 3. hard-drive backplane on hard-drive tray 2. hard-drive status indicator NOTE: If the hard drive is in Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not function and remains off.
Drive-status indicator pattern (RAID only) Condition Blinks green two times per second Identifying drive or preparing for removal. Off Drive ready for insertion or removal. NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this time.
Convention iDRAC Direct LED indicator pattern Condition C Green and turns off Indicates that the file transfer is complete. D Not lit Indicates that the USB is ready to be removed or that a task is complete. The table below displays iDRAC Direct activity when configuring iDRAC Direct using your laptop and cable (Laptop Connect). iDRAC Direct LED indicator pattern Condition Solid green for two seconds Indicates that the laptop is connected.
Power indicator pattern Condition Slow blink Quick Sync is waiting to be configured from iDRAC. Solid Quick Sync is ready to transfer. Blinks three times rapidly and then turns off Quick Sync feature is disabled from iDRAC. Blinks continuously when the mobile device touches the antenna Indicates data transfer activity. Blinks rapidly five times and turns off for one second when the activation button is pressed. This pattern is repeated until the activation button is pressed again.
Figure 12. Back-panel features and indicators—PowerEdge R730xd Item Indicator, button, or connector 1 System identification button Icon Description The identification buttons on the front and back panels can be used to locate a particular system within a rack. PowerEdge R730 When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flashes until one of the buttons is pressed again.
Item Indicator, button, or connector 5 Serial connector Allows you to connect a serial device to the system. 6 Video connector Allows you to connect a VGA display to the system. 7 USB connector (2) Allows you to connect USB devices to the system. The ports are USB 3.0-compliant. 8 Full-height PCIe expansion-card slot (4) (PowerEdge R730) Allows you to connect up to four full-height PCI Express expansion cards.
NIC indicator codes Figure 13. NIC indicators 1. link indicator 2. activity indicator Indicator Indicator code Link and activity indicators are off The NIC is not connected to the network. Link indicator is green The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps). Link indicator is amber The NIC is connected to a valid network at less than its maximum port speed. Activity indicator is blinking green Network data is being sent or received.
Figure 14. AC power supply unit status indicator 1. AC power supply unit status indicator/handle Convention Power indicator pattern Condition A Green The handle indicator lights green indicating that a valid power source is connected to the power supply unit and that the power supply unit is operational. B Flashing green When updating the firmware of the power supply unit, the power supply unit handle flashes green.
Convention Power indicator pattern Condition CAUTION: When correcting a power supply unit mismatch, replace only the power supply unit with the flashing indicator. Swapping the opposite power supply unit to make a matched pair can result in an error condition and unexpected system shutdown. To change from a High Output configuration to a Low Output configuration or vice versa, you must power down the system.
Convention Power indicator pattern Condition A Green The handle/LED indicator lights green indicating that a valid power source is connected to the power supply unit and that the power supply unit is operational. B Flashing green When hot-adding a power supply unit, power supply unit LED flashes green. This indicates that the power supply unit is mismatched with the other power supply unit (in terms of efficiency, feature set, health status, and supported voltage).
To... Refer to... Get an overview of the Dell Systems Management offerings Dell OpenManage Systems Management Overview Guide at dell.com/openmanagemanuals Configure and log in to iDRAC, set up managed and management system, know the iDRAC features and troubleshoot using iDRAC Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals Know about the RACADM subcommands and supported RACADM interfaces RACADM Command Line Reference Guide for iDRAC and CMC at dell.
Performing initial system configuration 2 After you receive your PowerEdge system, you must set up your system, install the operating system, and set up and configure the system iDRAC IP address for system management. Setting up your system 1. Unpack the server. 2. Install the server into the rack. For more information on installing the server into the rack, see your system's Rack Installation Placemat at dell.com/poweredgemanuals. 3. Connect any peripherals to the system. 4.
Information about logging in to iDRAC You can log in to iDRAC as an iDRAC local user, as a Microsoft Active Directory user, or as a Lightweight Directory Access Protocol (LDAP) user. You can also log in using Single Sign-On or Smart Card. The default user name is root and password is calvin. For more information on logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmmanuals. You can also access the iDRAC using RACADM.
NOTE: If you do not have the service tag, select Automatically detect my Service Tag for me to allow the system to automatically detect your service tag, or select Choose from a list of all Dell products to select your product from the Product Selection page. 3. Click Get drivers and downloads. The drivers that are applicable to your selection are displayed. 4. Download the drivers that you require to a diskette drive, USB drive, CD, or DVD.
Pre-operating system management applications 3 The pre-operating system management applications for your PowerEdge system help you manage different settings and features of your system without booting to the operating system.
About System Setup Using System Setup, you can configure the BIOS settings, iDRAC settings, and device settings of your system. You can access System Setup in two ways: • Standard Graphical Browser— This is enabled by default. • Text Browser— This is enabled using Console Redirection. NOTE: By default, help text for the selected field is displayed in the graphical browser. To view the help text in the text browser, press . Entering System Setup 1. Turn on or restart your system. 2.
Menu Item Description Processor Settings Displays information and options related to the processor such as speed, cache size, and so on. SATA Settings Displays options to enable or disable the integrated SATA controller and ports. Boot Settings Displays options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot settings. Integrated Devices Displays options to enable or disable integrated device controllers and ports, and to specify related features and options.
Menu Item Description Contact Information System CPLD Version Displays the current revision of the system CPLD firmware. UEFI Compliance Version Displays the system firmware UEFI compliance level. Memory Settings screen details You can use the Memory Settings screen to view all the memory settings as well as to enable or disable specific memory functions such as system memory testing and node interleaving.
Menu Item Description installed. If Disabled, the system supports NUMA (asymmetric) memory configurations. By default, Node Interleaving option is set to Disabled. Snoop Mode Specifies the Snoop Mode options. Snoop Mode options available are Home Snoop, Early Snoop, Cluster on Die. By default, the Snoop Mode option is set to Early Snoop. The field is only available when Node Interleaving is Disabled.
Menu Item Description Logical Processor Idling Enables or disables the operating system capability to put logical processors in the idling state in order to reduce power consumption. By default, the option is set to Disabled. Configurable TDP Allows reconfiguration of Thermal Design Power (TDP) to lower levels. TDP refers to the maximum amount of power the cooling system is required to dissipate. X2Apic Mode Dell Controlled Turbo Enables or disables the X2Apic mode.
Example Menu Item Description Embedded SATA Enables the embedded SATA to be set to Off, ATA, AHCI, or RAID modes. By default, the Embedded SATA option is set to AHCI. Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is only applicable to ATA and AHCI mode. Write Cache Enables or disables the command for Embedded SATA drives during POST. Port A Sets the drive type of the selected device.
Menu Item Description Drive Type Displays the type of drive attached to the SATA port. Capacity Displays the total capacity of the hard drive. The field is undefined for removable media devices such as optical drives. Port E Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support.
Menu Item Description Port I Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI mode or RAID mode, BIOS always enables support. Model Displays the drive model of the selected device. Drive Type Displays the type of drive attached to the SATA port. Capacity Displays the total capacity of the hard drive.
Menu Item Description list is attempted to boot. When set to Enabled, all hard disk devices are attempted in order, as listed in the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode. Boot Options Settings Configures the boot sequence and the boot devices. Network Settings screen details You can use the Network Settings screen to modify PXE device settings. Network Settings are only available in UEFI boot mode. BIOS does not control network settings in the BIOS boot mode.
Menu Item Description Integrated RAID Controller Enables or disables the integrated RAID controller. By default, the option is set to Enabled. Integrated Network Card 1 Enables or disables the integrated network card. Embedded NIC1 and NIC2 NOTE: The Embedded NIC1 and NIC2 option is only available on systems that do not have Integrated Network Card 1. Enables or disables the Embedded NIC1 and NIC2 .
Serial Communication screen details You can use the Serial Communication screen to view the properties of the serial communication port. You can view the Serial Communication screen by clicking System Setup Main Menu → System BIOS → Serial Communication. The Serial Communication screen details are explained below. Example Menu Item Description Serial Communication Selects serial communication devices (Serial Device 1 and Serial Device 2) in the BIOS.
Example Menu Item Description System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. By default, the System Profile option is set to Performance Per Watt Optimized (DAPC). DAPC is Dell Active Power Controller. NOTE: The following parameters are available only when the System Profile is set to Custom.
Menu Item Number of Turbo Boot Enabled Cores for Processor 1 Monitor/Mwait Description NOTE: If there are two processors installed in the system, you see an entry for Number of Turbo Boost Enabled Cores for Processor 2. Controls the number of turbo boost enabled cores for processor 1. By default, the maximum number of cores is enabled. Enables the Monitor/Mwait instructions in the processor. By default, the Monitor/ Mwait option is set to Enabled for all system profiles, except Custom.
Menu Item Description Clears all the contents of the TPM. By default, the TPM Clear option is set to No. Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT). To enable Intel TXT, Virtualization Technology must be enabled and TPM Security must be Enabled with Pre-boot measurements. By default, the Intel TXT option is set to Off. Power Button Enables or disables the power button on the front of the system. By default, the Power Button option is set to Enabled.
Menu Item Description Authorized Signature Database Imports, exports, deletes, or restores entries in the Authorized Signature Database (db). Forbidden Signature Database Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx). Miscellaneous Settings screen details You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag, and changing the system date and time.
Menu Item Description results can be applied. It takes the system longer to be ready due to the forced system reset. When disabled, ISC does not execute. About Boot Manager Boot Manager enables you to add, delete, and arrange boot options. You can also access System Setup and boot options without restarting the system. Entering Boot Manager The Boot Manager screen allows you to select boot options and diagnostic utilities. 1. Turn on or restart your system. 2.
Choosing the system boot mode System Setup enables you to specify the boot mode for installing your operating system: • • BIOS boot mode (the default) is the standard BIOS-level boot interface. UEFI boot mode is an enhanced 64-bit boot interface based on Unified Extensible Firmware Interface (UEFI) specifications that overlays the system BIOS. You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup.
6. Re-enter the system password, and click OK. 7. Select Setup Password, enter your system password and press or . A message prompts you to re-enter the setup password. 8. Re-enter the setup password, and click OK. 9. Press to return to the System BIOS screen. Press again. A message prompts you to save the changes. NOTE: Password protection does not take effect until the system reboots.
Installing and removing system components 4 Safety instructions WARNING: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by yourself. WARNING: Opening or removing the system cover when the system is on may expose you to a risk of electric shock. CAUTION: Do not operate the system without the cover for a duration exceeding five minutes. CAUTION: Many repairs may only be done by a certified service technician.
Recommended tools You need the following tools to perform the removal and installation procedures: • Key to the bezel lock. This is only required when you have a bezel.
Figure 16. Removing and installing the front bezel 1. bezel lock 2. front bezel 2. Quick Sync bezel Figure 17. Removing and installing the Quick Sync bezel 1.
Related videos http://www.Dell.com/QRL/Server/PER730/Bezel http://www.Dell.com/QRL/Server/PER730/iDRAC-QuickSync Installing the front bezel 1. Hook the right end of the bezel onto the chassis. 2. Fit the free end of the bezel onto the system. 3. Secure the bezel with the keylock. Removing the system cover Prerequisites 1. Ensure that you read the Safety instructions. 2. Turn off the system, including any attached peripherals. 3. Disconnect the system from the electrical outlet and peripherals.
Figure 18. Removing and installing the system cover 1. system cover 3. latch release lock 2. latch Related video http://www.Dell.com/QRL/Server/PER730/Cover Installing the system cover Prerequisites Ensure that you read the Safety instructions. Steps 1. Align the slots of the system cover with the tabs on the chassis. 2. Press the cover release latch, and push the cover toward the front of the chassis until the latch locks into place.
3. Turn the latch release lock clockwise to the locked position. 4. Install the optional bezel. 5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Inside the system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
7. expansion-card riser 3 8. network daughter card 9. expansion-card riser 2 10. expansion-card riser 1 11. hard-drive backplane Figure 20. Inside the system—PowerEdge R730xd 1. cooling-fan in the cooling-fan assembly (6) 2. processor (2) 3. DIMMs (24) 4. internal USB port 5. hard-drive backplane (back) 6. vFlash media slot 7. hard drive (2) (back) 8. power supply unit (2) 9. expansion-card riser 3 10. network daughter card 11. expansion-card riser 2 12.
Removing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Ensure that you read the Safety instructions. 2.
Installing the cooling shroud Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Ensure that you read the Safety instructions. 2.
Figure 22. Removing and installing the hard-drive tray 1. hard-drive tray handle (2) 2. hard drive (4) 3. hard-drive indicator 4. SAS cable 5. backplane signal cable 6. backplane power cable 7. guide pin on the chassis (4) Next steps 1. Replace the hard-drive tray. See Installing the hard-drive tray. 2. Follow the procedure listed in After working inside your system. Installing the hard-drive tray Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Steps 1. Lift the hard-drive tray handles 90 degrees. 2. Hold the hard-drive tray handles and align the slots on the hard-drive tray with the guide pins on the system board. 3. Slide the hard-drive tray into the chassis. 4. Lower the hard-drive tray handles to lock the hard-drive tray in place. 5. Connect the SAS, power and signal cables to the backplane. Next steps Follow the procedure listed in After working inside your system.
Figure 23. Removing and installing the hard-drive blank from a hard-drive carrier 1. hard-drive blank 3. hard-drive carrier 2. tab on the hard-drive carrier (4) Next steps Follow the procedure listed in After working inside your system. Installing a hard-drive blank into a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Removing a hard-drive carrier from the hard-drive tray Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1.
Figure 24. Removing and installing a hard-drive carrier from the hard-drive tray 1. release tab on the hard-drive tray 3. hard-drive carrier 2. hard-drive carrier handle Installing a hard-drive carrier into the hard-drive tray Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Steps 1. Lift the hard-drive tray handles. 2. If a hard-drive blank is installed in the hard-drive slot, remove it. 3. Insert the hard-drive carrier into the hard-drive tray. 4. Lower the hard-drive carrier handle to engage the hard drive to the connector on the backplane and lock the hard drive in place. Removing a hard drive from a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
3. hard-drive carrier Next steps Follow the procedure listed in After working inside your system. Installing a hard drive into a hard-drive carrier Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Many repairs may only be done by a certified service technician.
Figure 26. Removing and installing the 3.5 inch (x4) hard-drive backplane—PowerEdge R730xd 1. release tab (2) 2. hard-drive indicators 3. hard-drive connector (4) 4. guide pin 5. hard-drive backplane Installing the hard-drive backplane in the hard-drive tray Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Many repairs may only be done by a certified service technician.
Cooling fans Your system supports six hot-swappable cooling fans. NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system management software, allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling-fan assembly. Removing a cooling fan Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Figure 27. Removing and installing a cooling fan 1. cooling-fan assembly 2. cooling-fan connector (6) 3. fan release tab (6) 4. cooling fan (6) 5. cooling-fan connector on system board (6) Related video http://www.Dell.com/QRL/Server/PER730/Fans Next steps 1. Replace the cooling fan. See Installing a cooling fan. 2. Follow the procedure listed in After working inside your system. Installing a cooling fan Prerequisites 1. Ensure that you read the Safety instructions. 2.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Steps 1. Align the plug at the base of the cooling fan with the connector on the system board. 2.
Figure 28. Removing and installing the cooling-fan assembly 1. cooling-fan assembly 2. cooling fan (6) 3. release lever (2) 4. guide pin on the system board (2) 5. cooling-fan connector (6) 6. guide pin on the chassis (6) Related video http://www.Dell.com/QRL/Server/PER730/Fans Next steps 1. Replace the cooling-fan assembly. See Installing the cooling-fan assembly. 2. Follow the procedure listed in After working inside your system.
Installing the cooling-fan assembly Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Ensure that you read the Safety instructions. 2.
Figure 29.
channel 3: slots B4, B8, and B12 The following table shows the memory populations and operating frequencies for the supported configurations. DIMM Type DIMMs Populated/ Channel Operating Frequency (in MT/s) Maximum DIMM Rank/Channel 1.
NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC. The following sections provide additional slot population guidelines for each mode: Advanced ECC (lockstep) Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs.
Sample memory configurations The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines. NOTE: 1R, 2R, and 4R in the following tables indicate single-, dual-, and quad-rank DIMMs respectively. Table 1.
System capacity (in GB) DIMM size (in GB) Number of DIMMs DIMM rank, organization, and frequency 2R, x4 and 2R, x8, 1600 MT/s 384 32 12 DIMM slot population NOTE: 16 GB DIMMs must be installed in slots numbered A1, A2, A3, A4, A5, A6, A7, and A8 and 8 GB DIMMs must be installed in slots A9 and A11. LRDIMM, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10, A11, A12 LRDIMM, x4, 1600 MT/s Table 2.
System capacity (in GB) DIMM size (in GB) Number of DIMMs DIMM rank, organization, and frequency DIMM slot population 160 8 20 2R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A11, B1, B2, B3, B4, B5, B6, B7, B8, B9, B11 2R, x8, 1600 MT/s 16 and 8 12 2R, x4, 2133 MT/s, 2R, x8, 2133 MT/s, 2R, x4, 1866 MT/s 2R, x8, 1866 MT/s 192 8 24 2R, x8, 1866 MT/s 2R, x8, 1600 MT/s 16 12 2R, x4, 2133 MT/s, 2R, x4, 1866 MT/s 256 16 16 2R, x4, 2133 MT/s, 2R, x4, 1866 MT/s, 384 16 24 2R, x4, 1
1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the cooling shroud. 4. If installed, remove the cooling-fan assembly. For more information, see Removing the cooling-fan assembly. WARNING: The memory modules are hot to the touch for some time after the system has been powered down. Allow time for the memory modules to cool before handling them.
Installing memory modules Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Ensure that you read the Safety instructions. 2.
Figure 31. Installing the memory module 1. memory module 3. memory-module socket ejector (2) 2. alignment key When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on the other sockets that have memory modules installed. 5. Repeat steps 4 and 5 of this procedure to install the remaining memory modules. Next steps 1. Install the cooling shroud. 2. Follow the procedure listed in After working inside your system. 3.
Removing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 32. Removing and installing a processor heat sink 1. captive screw (4) 2. heat sink 3. processor socket 4. slot (4) CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped.
Figure 33. Processor shield 1. close first socket release lever 2. lock icon 3. processor 4. open first socket release lever 5. unlock icon 2. To remove the processor: a. Release the open first socket-lever near the unlock icon from under the tab. by pushing the lever down and out b. Similarly, release the close first socket-release lever near the lock icon down and out from under the tab. Lift the lever 90 degrees upward. c. Lower the open first socket-release lever to lift the processor shield.
Figure 34. Removing and installing a processor 1. close first socket-release lever 2. pin-1 indicator of processor 3. processor 4. slot (4) 5. processor shield 6. open first socket-release lever 7. socket 8. socket keys (4) d. Hold the tab on the processor shield and lift the processor shield until the open first socketrelease lever lifts up. CAUTION: The socket pins are fragile and can be permanently damaged.
Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1. Ensure that you read the Safety instructions. 2.
CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. b. Align the pin-1 indicator of the processor with the triangle on the socket. c. Place the processor on the socket such that the slots on the processor align with the socket keys. CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. d. Close the processor shield. e.
3. thermal-grease syringe NOTE: The thermal-grease is intended for one-time use only. Dispose of the syringe after you use it. c. Place the heat sink onto the processor. d. Tighten the four screws to secure the heat sink to the system board. NOTE: Tighten the screws diagonally opposite to each other. Do not over-tighten the heat sink retention screws when installing the heat sink. To prevent over-tightening, tighten the retention screw until resistance is felt, and stop once the screw is seated.
Figure 36. Removing and installing the PCIe card holder 1. PCIe card holder 2. release tab Next steps 1. Replace the PCIe card holder. See Installing the PCIe card holder. 2. Follow the procedure listed in After working inside your system. Installing the PCIe card holder Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Many repairs may only be done by a certified service technician.
Opening and closing the PCIe card holder latch Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Cable retention bracket Removing the cable retention bracket Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the cooling shroud. 4. Remove the PCIe card holder. 5. Remove all cables routed through the cable retention bracket. CAUTION: Many repairs may only be done by a certified service technician.
Next steps 1. Replace the cable retention bracket. See Installing the cable retention bracket. 2. Follow the procedure listed in After working inside your system. Installing the cable retention bracket Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the cooling shroud. 4. Remove the PCIe card holder. CAUTION: Many repairs may only be done by a certified service technician.
Steps 1. Loosen the screws that secure the integrated storage controller cable to the integrated storagecontroller card connector on the system board. 2. Lift the integrated storage controller cable out. 3. Lift one end of the card and angle it to disengage the card from the integrated storage-controller card holder on system board. 4. Lift the card out of the chassis. Figure 39. Removing and installing the integrated storage controller card 1. integrated storage controller cable 2.
Installing the integrated storage controller card Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the cooling shroud. 4. Remove the expansion-card riser 1. 5. Keep the #2 Phillips screwdriver handy. CAUTION: Many repairs may only be done by a certified service technician.
Riser PCIe slot Processor connection Height Length Link width Slot width 1 3 Processor 2 Low Profile Half Length x8 x16 2 4 Processor 2 Full Height Full Length x16 x16 2 5 Processor 1 Full Height Full Length x8 x16 3 (default) 6 Processor 1 Full Height Full Length x8 x16 3 (alternate) 6 Processor 1 Full Height Full Length x16 x16 3 (default) 7 Processor 1 Full Height Full Length x8 x16 NOTE: To use PCIe slots 1 through 4 on the riser, both the processors must
Card priority Card type Slot priority Max allowed PowerEdge R730 PowerEdge R730xd PowerEdge R730 PowerEdge R730xd 12 Gb SAS (full height) 7, 6, 4, 5 6, 4, 5 4 3 11 Integrated RAID integrated slot integrated slot 1 1 12 NDC integrated slot integrated slot 1 1 Removing an expansion card from expansion-card riser 2 or 3 Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 40. Removing and installing an expansion card from expansion-card riser 2 or 3 1. expansion card 2. expansion-card latch 3. expansion-card riser 4. power connector (for GPU cards) 5. expansion-card connector Next steps Follow the procedure listed in After working inside your system. Installing an expansion card into the expansion-card riser 2 or 3 Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Steps 1. Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card. 2. Lift the expansion-card latch and remove the filler bracket. 3. Holding the card by its edges, position the card so that the connector on the expansion card aligns with the expansion-card connector on the riser. 4. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. 5.
Figure 41. Removing and installing an expansion-card from expansion-card riser 1 1. tab A 2. expansion-card riser 1 cage 3. expansion-card connector 4. tab B 5. latch 6. expansion card Next steps 1. Install the expansion-card riser. For more information, see Installing expansion-card risers 2. Follow the procedure listed in After working inside your system. Installing an expansion card into the expansion-card riser 1 Prerequisites 1. Ensure that you read the Safety instructions. 2.
Steps 1. Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card. 2. Press tab A and rotate the latch clockwise. 3. Press tab B and rotate the latch down. 4. Holding the card by its edges, position the card so that the card-edge connector aligns with the expansion-card connector. 5. Insert the card-edge connector firmly into the expansion-card connector until the card is fully seated. 6. Close the latches of tab A and tab B.
Figure 42. Removing and installing the riser 1 blank 1. slot on the chassis 3. riser 1 blank 2. tab (2) Installing the riser 1 blank To install the riser 1 blank, align the blank with the slot on the chassis and insert it into the chassis until it clicks into place. Removing expansion-card risers Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Steps Holding the slots on the expansion-card riser, lift the riser from the riser connector on the system board. NOTE: To remove expansion-card risers 2 and 3, hold the edges of the expansion-card riser. NOTE: To ensure proper system cooling, the riser 1 blank must be installed in the riser 1 slot. Remove the riser 1 blank only if you are installing riser 1. Figure 43. Removing and installing the expansion card riser 1 104 1. expansion-card riser 1 cage 2. expansion-card riser 1 3.
Figure 44. Identifying connectors on the expansion card riser 1 1. expansion-card slot 1 3. expansion-card slot 3 2.
Figure 45. Removing and installing the expansion card riser 2 106 1. power connector (for GPU cards) 2. expansion-card riser 2 3. riser guide-back 4. expansion-card riser 2 connector 5.
Figure 46. Identifying connectors on the expansion card riser 2 1. expansion-card slot 4 3. power connector (for GPU cards) 2.
Figure 47. Removing and installing the expansion card riser 3 108 1. riser guide-front 2. power connector (for GPU cards) 3. expansion-card riser 3 4. riser guide-back 5.
Figure 48. Identifying connectors on the expansion card riser 3 (default) 1. expansion-card slot 6 3. power connector (for GPU cards) 2. expansion-card slot 7 Figure 49. Identifying connectors on the expansion card riser 3 (alternate) 1. expansion-card slot 6 2. power connector (for GPU cards) Next steps 1. If applicable, remove or install an expansion card on the riser. 2. If applicable, replace the expansion-card riser. 3. Follow the procedure listed in After working inside your system.
Installing expansion-card risers Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If applicable, reinstall the expansion card(s) into the expansion-card riser 1. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Removing a GPU card Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Figure 50. Removing and installing the GPU card 1. expansion-card locking tab (3) 2. GPU card 3. PCIe card holder latch 4. expansion-card latch 5. expansion-card riser 3 Next steps Follow the procedure listed in After working inside your system. Installing a GPU card Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the cooling shroud. 4. Remove the heat sinks.
Steps 1. Unpack the GPU cards and the GPU enablement kit. 2. Install the heat sinks from the kit and reinstall the cooling shroud. 3. Close the expansion-card locking tab on the cooling shroud and riser. 4. Lift the expansion-card latch. 5. Remove the filler brackets for the single- or double-wide GPU cards. 6. Replace the remaining filler brackets with those from the GPU kit. 7. Align the GPU card connector with the slot on the riser. 8.
2. Follow the procedure listed in Before working inside your system. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 51. Removing and installing the Internal Dual SD Module (IDSDM) 1. Internal Dual SD module 2. LED status indicator (2) 3. SD card (2) 4. SD card slot 2 5. SD card slot 1 6. IDSDM connector The following table describes the IDSDM indicator codes.
Convention IDSDM indicator code Condition C Flashing amber Indicates card mismatch or that the card has failed D Amber Indicates that the card is offline, has failed, or is write protected E Not lit Indicates that the card is missing or is booting Next steps Follow the procedure listed in After working inside your system. Installing the internal dual SD module Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system.
Steps 1. Using a #1 Phillips screwdriver, loosen the captive screws that secure the network daughter card to the system board. 2. Hold the network daughter card by the edges on either side of the touch point and lift the card to remove it from the connector on the system board. 3. Slide the network daughter card away from the back of the system until the Ethernet connectors are clear of the slot in the back panel. 4. Lift the network daughter card out of the chassis. Figure 52.
Installing the network daughter card Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. If applicable, remove the expansion card(s) in the expansion-card riser 2. 4. Keep the #1 Phillips screwdriver handy. CAUTION: Many repairs may only be done by a certified service technician.
Steps 1. Locate the USB connector or USB key on the system board. NOTE: To locate the internal USB connector on the system board, see System board connectors . 2. If installed, remove the USB key. 3. Insert the new USB key into the USB connector. Figure 53. Replacing the internal USB key 1. USB memory key 2. USB memory key connector Next steps 1. Follow the procedure listed in After working inside your system. 2.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Steps 1. Locate the battery socket. For more information, see System Board Connectors.
Figure 55. Installing the system battery 1. system battery 2. positive side of the battery connector Next steps 1. Install the cooling shroud. 2. Follow the procedure listed in After working inside your system. 3. While booting, press to enter the System Setup and ensure the battery is operating properly. 4. Enter the correct time and date in the System Setup Time and Date fields. 5. Exit the System Setup.
Hot Spare feature Your system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply redundancy. When the Hot Spare feature is enabled, one of the redundant power supplies is switched to a sleep state. The active power supply supports 100% of the load, thus operating at higher efficiency. The power supply in the sleep state monitors output voltage of the active power supply.
Figure 56. Removing and installing the power supply blank 1. power supply blank 2. power supply bay Installing the power supply unit blank Install the power supply unit blank only in the second power supply unit bay. To install the power supply unit blank, align the blank with the power supply unit bay and push it into the chassis until it clicks into place. Removing an AC power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 57. Removing and installing an AC power supply unit 1. release latch 2. power supply unit cable connector 3. power supply unit 4. connector 5. power supply unit handle Related video http://www.Dell.com/QRL/Server/PER730/PSU Installing an AC power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
3. Slide the new power supply unit into the chassis until the power supply unit is fully seated and the release latch snaps into place. NOTE: If you unlatched the cable management arm, re-latch it. For information about the cable management arm, see the system’s rack documentation. 4. Connect the power cable to the power supply unit and plug the cable into a power outlet. CAUTION: When connecting the power cable, secure the cable with the strap.
Required wires • One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC] • One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return) • One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety ground) Assembling and connecting the safety ground wire Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds.
Assembling the DC input power wires Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
Removing a DC power supply unit Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
Installing a DC power supply unit Prerequisites WARNING: For equipment using –(48–60) V DC power supplies, a qualified electrician must perform all connections to DC power and to safety grounds. Do not attempt connecting to DC power or installing grounds yourself. All electrical wiring must comply with applicable local or national codes and practices. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow all safety instructions that came with the product.
2. Follow the procedure listed in Before working inside your system. 3. Remove the following: a. cooling shroud b. cooling-fan assembly c. hard-drive tray (if installed) d. power supply unit(s) e. all expansion-card risers f. integrated storage controller card g. internal dual SD module h. internal USB key (if installed) i. PCIe card holder j. cable retention bracket k. heat sink(s)/heat-sink blank(s) l.
Figure 61. Removing and installing the system board 1. release pin 3. system-board holder 2. system board Next steps 1. Replace the system board. See, Installing the system board. 2. Follow the procedure listed in After working inside your system. Installing the system board Prerequisites 1. Ensure that you read the Safety instructions.
2. Follow the procedure listed in Before working inside your system. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Steps 1.
b. If the service tag is not backed up in the backup flash device, enter the system service tag manually. For more information, see Entering the system service tag. c. Update the BIOS and iDRAC versions. d. Re-enable the Trusted Platform Module (TPM). For more information, see Re-enabling the TPM for TXT users. Entering the system service tag using System Setup If you know the system service tag, use the System Setup menu to enter the service tag. 1. Turn on the system. 2.
CAUTION: Do not remove an installed Trusted Platform Module (TPM). Any attempt to remove an installed TPM from the system board may damage the TPM. Steps 1. Align the edge connectors on the TPM with the slot on the TPM connector. 2. Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system board. 3. Press the plastic bolt until the bolt snaps into place. Figure 62. Installing the TPM 1. TPM 2. TPM connector 3. slot on the TPM connector 4.
5. Save the settings. 6. Reboot your system. 7. Enter System Setup again. 8. In the System Setup Main Menu, click System BIOS → System Security Settings. 9. In the Intel TXT option, select On. Hard drives Your system supports Enterprise-class hard drives, which are designed for 24x7 operating environment. Selecting the correct drive class will optimize quality, functionality, performance, and reliability of the hard drives.
Figure 63. Removing and installing a 2.5 inch hard-drive blank 1. hard-drive blank 2. release button Installing a 2.5 inch hard-drive blank Prerequisites 1. Ensure that you read the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. Next steps If applicable, install the front bezel. Removing a 2.
Figure 64. Removing and installing a 2.5 inch hard-drive blank (back) 1. hard-drive blank (back) Installing a 2.5 inch hard-drive blank (back) Prerequisites 1. Ensure that you read the Safety instructions. 2. If installed, remove the front bezel. NOTE: This procedure applies only to PowerEdge R730xd systems. Steps Insert the hard-drive blank into the hard-drive slot until it clicks into place. Next steps Follow the procedure listed in After working inside your system. Removing a 1.
Figure 65. Removing and installing a 1.8 inch hard-drive blank 1. hard-drive blank 2. release button Next steps If applicable, install the front bezel. Installing a 1.8 inch hard-drive blank Prerequisites 1. Ensure that you read the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the hard-drive blank into the hard-drive slot until the release button clicks into place. Next steps If applicable, install the front bezel. Removing a 3.
Steps Press the release button and slide the blank out of the hard-drive slot. Figure 66. Removing and installing a 3.5 inch hard-drive blank 1. hard-drive blank 2. release button Next steps If applicable, install the front bezel. Installing a 3.5 inch hard-drive blank Prerequisites 1. Ensure that you read the Safety instructions. 2. If installed, remove the front bezel. Steps Insert the hard-drive blank into the hard-drive slot until the release button clicks into place.
Figure 67. Removing and installing a 1.8 hard drive into a hard-drive carrier 1. hard drive carrier 2. hard-drive Installing a 1.8 inch hard drive into a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
If the hard drive is online, the green activity/fault indicator flashes as the drive is turned off. When the hard-drive indicators are off, the hard drive is ready for removal. CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. Steps 1. Press the release button to open the hard-drive carrier release handle. 2. Slide the hard-drive carrier out of the hard-drive slot.
Figure 69. Removing and installing a 1.8 inch hot-swap hard drive 1. release button 3. hard-drive carrier handle 2. hard-drive carrier Related video http://www.Dell.com/QRL/Server/PER730/HDD Installing a hot-swap hard drive Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. CAUTION: When a replacement hot-swappable hard drive is installed and the system is powered on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over-written.
Installing a hard drive into a hard-drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Steps 1.
Removing the hard-drive backplane (R730) Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Remove the cooling shroud. 4. Remove the cooling-fan assembly. 5. Remove all hard drives. CAUTION: Many repairs may only be done by a certified service technician.
3. backplane power cable 4. release tab (2) 5. SAS cable (2) 6. mini SAS connector (2) 7. hard-drive connector (16) Figure 72. Cabling diagram—2.5 inch (x16) SAS/SATA backplane—PowerEdge R730 146 1. hard drive backplane expander 2. hard drive backplane 3. backplane signal connector 1 4. system board 5.
Figure 73. Removing and installing the 2.5 inch (x8) SAS/SATA backplane—PowerEdge R730 1. hard-drive connector (8) 2. hard-drive backplane 3. release tab 4. backplane power cable 5. SAS cable (2) 6. backplane signal cable 7.
Figure 74. Cabling diagram—2.5 inch (x8) SAS/SATA backplane—PowerEdge R730 (option 1) 148 1. hard-drive backplane 2. backplane signal connector 1 3. system board 4.
Figure 75. Cabling diagram—2.5 inch (x8) SAS/SATA backplane—PowerEdge R730 (option 2) 1. hard-drive backplane 2. backplane signal connector 1 3. system board 4. SAS A connector on the system board 5.
Figure 76. Removing and installing the 3.5 inch (x8) SAS/SATA backplane—PowerEdge R730 150 1. release tab (2) 2. SAS cable (2) 3. backplane signal connector 4. backplane power cable 5. mini SAS cable connector 6. hard-drive backplane 7.
Figure 77. Cabling diagram—3.5 inch (x8) SAS/SATA backplane—PowerEdge R730 (option 1) 1. hard-drive backplane 2. backplane signal connector 1 3. system board 4.
Figure 78. Cabling diagram—3.5 inch (x8) SAS/SATA backplane—PowerEdge R730 (option 2) 1. hard-drive backplane 2. backplane signal connector 1 3. system board 4. SAS A connector on the system board 5. SAS B connector on the system board Next steps 1. Replace the hard-drive backplane. See Installing the hard-drive backplane (R730 and R730xd). 2. Follow the procedure listed in After working inside your system. Removing the hard-drive backplane (R730xd) Prerequisites 1.
4. Remove the cooling-fan assembly. 5. Remove all hard drives. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 79. Removing and installing the 2.5 inch (x24) SAS/SATA backplane—PowerEdge R730xd 1. release tab (2) 2. left ear control panel cable 3. backplane power cable 4. hard-drive backplane expander 5. backplane signal cable 6. hard-drive backplane assembly 7. backplane power cable 8. mini SAS cable connector (2) 9. SAS cable (3) 10. control panel cable 11. USB cable 13. hard-drive backplane connectors (24) 154 12.
Figure 80. Cabling diagram—2.5 Inch (x24) SAS/SATA backplane—PowerEdge R730xd (option 1) 1. hard-drive backplane expander 2. backplane signal connector 0 3. backplane signal connector 1 4. system board 5. integrated storage controller card 6.
Figure 81. Cabling diagram—2.5 Inch (x24) SAS/SATA backplane—PowerEdge R730xd (option 2) 156 1. hard-drive backplane expander 2. hard-drive backplane 3. backplane signal connector 1 4. system board 5. integrated storage controller card 6. SAS A1 connector 7.
Figure 82. Cabling diagram—2.5 Inch (x24) SAS/SATA backplane—PowerEdge R730xd (option 3) 1. hard-drive backplane expander 2. hard-drive backplane 3. system board 4. backplane signal connector 0 5. backplane signal connector 1 6. SSD/PCIe SSD controller card 7.
Figure 83. Removing and installing the 3.5 inch (x12) SAS/SATA backplane—PowerEdge R730xd 1. release tab (2) 2. SAS cable A2 3. SAS cable A1 4. left ear control panel cable 5. backplane signal cable 6. backplane power cable (2) 7. SAS cable A0/B0 8. USB cable 9. control panel cable 10. right ear control panel flex cable 11. hard-drive backplane 158 12.
Figure 84. Cabling diagram—3.5 inch (x12) SAS/SATA backplane—PowerEdge R730xd (option 1) 1. hard-drive backplane 2. system board 3. backplane signal connector 0 4. backplane signal connector 1 5.
Figure 85. Cabling diagram—3.5 inch (x12) SAS/SATA backplane—PowerEdge R730xd (option 2) 160 1. hard-drive backplane 2. system board 3. backplane signal connector 0 4. backplane signal connector 1 5. hard-drive mid plane 6. integrated storage controller card 7.
Figure 86. Removing and installing the 1.8 Inch (x18) SAS/SATA backplane—PowerEdge R730xd 1. release pin 2. left ear control panel cable 3. SAS A2 cable 4. backplane signal cable 5. control panel cable 6. backplane power cable 7. USB cable 8. mini SAS connector (2) 9. SAS cable (2) 10. right ear control panel flex cable 11. hard-drive backplane assembly 12. hard-drive backplane expander 13. control panel connector 14. backplane power connector 15. SAS A2 connector 16.
Figure 87. Cabling diagram—1.8 Inch (x18) SAS/SATA backplane—PowerEdge R730xd 1. hard-drive backplane expander 2. system board 3. backplane signal connector 0 4. backplane signal connector 1 5. integrated storage controller card 6. hard-drive backplane Next steps 1. Replace the hard-drive backplane. See Installing the hard-drive backplane (R730 and R730xd). 2. Follow the procedure listed in After working inside your system.
Installing the hard-drive backplane (R730 and R730xd) Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 88. Removing and installing the optional 2.5 inch (x2) hard-drive backplane—PowerEdge R730xd 1. SAS cable 2. release pin 3. hard-drive connector (2) 4. power cable 5. backplane signal cable Installing the optional hard-drive backplane (back) Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Many repairs may only be done by a certified service technician.
NOTE: This procedure applies only to PowerEdge R730xd systems. Steps 1. Align the notches on the backplane with the notches on the chassis. 2. Lift the release pin and slide the backplane toward the back of the chassis until firmly seated. 3. Release the release pin to lock the backplane to the chassis. 4. Reconnect all the cables to the backplane. Next steps 1. Install both the hard drives in their original location. 2. Follow the procedure listed in After working inside your system.
Figure 89. Removing and installing the tape backup unit 1. tape backup unit 3. release tab 2. tape backup unit slot Installing the tape backup unit Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Many repairs may only be done by a certified service technician.
Optical drive (optional) Removing the optical drive Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: This procedure applies only to PowerEdge R730 systems. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
3. release tab Next steps Follow the procedure listed in After working inside your system. Installing the optical drive Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. NOTE: This procedure applies only to PowerEdge R730 systems. CAUTION: Many repairs may only be done by a certified service technician.
Figure 91. Removing and installing the SD vFlash media card 1. 3. SD vFlash media card 2. SD vFlash media-card slot To install an SD vFlash media card, with the label side facing up, insert the contact-pin end of the SD vFlash media card into the card slot on the module. NOTE: The slot is keyed to ensure correct insertion of the card. 4. Press the card inward to lock it into the slot. Removing the vFlash media unit Prerequisites 1. Ensure that you read the Safety instructions. 2.
Figure 92. Removing and installing the vFlash media unit 1. cable 2. screw 3. vFlash media unit 4. vFlash media slot 5. standoff Next steps Follow the procedure listed in After working inside your system. Installing the vFlash media unit Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. CAUTION: Many repairs may only be done by a certified service technician.
Steps 1. Slide in and align the vFlash media unit with the vFlash media slot on the back of the chassis. 2. Connect the cable to the vFlash media unit. 3. Replace the screw securing the vFlash media unit to the chassis. Next steps Follow the procedure listed in After working inside your system. Control panel assembly Removing the control panel (R730) Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3.
Figure 93. Removing and installing the control panel—3.5 inch hard drive system—PowerEdge R730 172 1. control panel 2. control-panel board 3. control-panel connector cable 4. USB connector cable 5. screw 6.
Figure 94. Removing and installing the control panel—2.5 inch hard-drive system—PowerEdge R730 1. control panel 2. control-panel board 3. control-panel connector cable 4. USB connector cable 5. screw (2) 6. vFlash media connector cable 4. Locate and press the tabs on the information tag. 5. Push the information tag out of the slot to remove it from the control panel. NOTE: Retain the information tag for replacement in the new control panel.
Figure 95. Removing and installing the information tag 1. information tag 3. slot 2. tab Next steps 1. Replace the control panel. See Installing the control panel (R730). 2. Follow the procedure listed in After working inside your system. Installing the control panel (R730) Prerequisites 1. Ensure that you read the Safety instructions. 2. Keep the #2 Phillips screwdriver handy. CAUTION: Many repairs may only be done by a certified service technician.
Removing the control panel (R730xd) Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3. Keep the T15 Torx screwdriver handy. CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 96. Removing and installing the control panel—PowerEdge R730xd 1. screw (3) 2. control panel 3. hard-drive backplane 4. connector 5. plastic pull tab Next steps 1. Replace the control panel. See Installing the control panel (R730xd). 2. Follow the procedure listed in After working inside your system. Installing the control panel (R730xd) Prerequisites 1. Ensure that you read the Safety instructions. 2. Keep the T15 Torx screwdriver handy.
Steps 1. Fold the PPID label around the cable. 2. Fold the pull tab close to the connector and guide the connector and pull tab into the channel. 3. Push the cable until the cable passes completely through the channel. 4. Tighten the screws to secure the control panel to the chassis. NOTE: You must route the cable properly to prevent it from being pinched or crimped. 5. Connect the cable connector to the hard-drive backplane by pushing on the center of the connector.
Figure 97. Removing and installing the I/O panel —PowerEdge R730xd 1. I/O panel cable 2. hard-drive backplane 3. screw (3) 4. I/O panel 5. chassis Next steps 1. Replace the I/O panel. See Installing the I/O panel (R730xd). 2. Follow the procedure listed in After working inside your system. Installing the I/O panel (R730xd) Prerequisites 1. Ensure that you read the Safety instructions. 2. Follow the procedure listed in Before working inside your system. 3.
Steps 1. Fold the PPID label around the cable. 2. Push the cable until the cable passes completely through the channel. CAUTION: To prevent damage to the I/O cable, you must release the locking tab before removing or installing the I/O cable from the connector on the hard-drive backplane. 3. If locked, rotate the locking tab on the I/O cable connector clockwise 90 degrees to release the lock. 4. Connect the I/O panel cable to the connector on the hard-drive backplane. 5.
Troubleshooting your system 5 Safety first—for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
3. If the problem is resolved, restart the system, enter the System Setup, and check if the nonfunctioning USB ports are enabled. Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved (older operating systems may not support USB 3.0). 4. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or Standard OS Use. 5. Replace the keyboard/mouse with a working keyboard/mouse.
Troubleshooting iDRAC Direct (laptop connection) For information on USB laptop connection and server configuration, see the Integrated Dell Remote Access Controller User's Guide at dell.com/esmanuals. Steps 1. Make sure your laptop is connected to the front USB Management Port, identified by a USB Type A/A cable. 2. In the IDRAC Settings Utility, ensure the USB Management Port Mode is configured as Automatic or iDRAC Direct Only. 3.
7. Ensure that all network cables are of the proper type and do not exceed the maximum length. Next steps If all troubleshooting fails, see Getting Help. Troubleshooting a wet system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Troubleshooting a damaged system Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. Steps 1.
Steps 1. Re-enter the time and date in the System Setup. 2. Turn off the system and disconnect it from the electrical outlet for at least one hour. 3. Reconnect the system to the electrical outlet and turn on the system. 4. Enter the System Setup. If the date and time are not correct in the System Setup, check the SEL for system battery messages. Next steps If the problem persists, see Getting Help.
Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
3. If the fan functions properly, install the system cover. Next steps If the problem persists, see Getting Help. Troubleshooting system memory Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Next steps If the problem persists after all memory modules have been checked, see Getting Help. Troubleshooting an internal USB key Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
5. Install the system cover. 6. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 7. Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is set to the required mode. Verify that correct SD slot is set as Primary SD Card. 8. Check if the SD card is functioning properly. 9.
Steps 1. Use a different tape cartridge. 2. Ensure that the device drivers for the tape backup unit are installed and are configured correctly. See your tape drive documentation for more information about device drivers. 3. Reinstall the tape-backup software as instructed in the tape-backup software documentation. 4. Ensure that the interface cable of the tape drive is connected to the external port on the controller card. 5.
Troubleshooting a storage controller CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Steps 1. Run the appropriate diagnostic test. For more information, see Using System Diagnostics. 2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 3. Remove the system cover. 4. Ensure that each expansion card is firmly seated in its connector. 5. Install the system cover. 6. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 7. Remove the system cover. 8.
System messages For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide at dell.com/esmmanuals. Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message warns you that you may lose all data on the hard drive.
Using system diagnostics 6 If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are executed. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.
Jumpers and connectors 7 System board jumper settings For information on resetting the password jumper to disable a password, see Disabling a forgotten password. Table 5. System board jumper settings Jumper PWRD_EN Setting Description The password reset feature is enabled (pins 2–4). BIOS local access is unlocked at the next AC power cycle. The password reset feature is disabled (pins 4–6). NVRAM_CLR The configuration settings are retained at the next system boot (pins 3–5).
System board connectors Figure 98.
Item Connector Description 11 J_USB USB connector 12 J_VIDEO_REAR Video connector 13 J_COM1 Serial connector 14 J_IDRAC_RJ45 iDRAC8 connector 15 J_CYC System identification connector 16 CYC_ID System identification button 17 J_TPM_MODULE Trusted Platform Module connector 18 J_RISER_2AX Riser 3 connector 19 J_RISER_1AX Riser 1 connector 20 J_RISER_2BX Riser 2 connector 21 J_RISER_1BX Riser 1 connector 22 J_RISER_3AX Riser 3 connector 23 J_QS Quick Sync bezel connector
Item Connector Description 44 J_FAN2U_1 Cooling fan connector 45 J_CTRL_PNL Control panel signal connector 46 CPU 1 Processor 1 47 J_FP_USB Front-panel USB connector Disabling a forgotten password The system's software security features include a system password and a setup password. The password jumper enables these password features or disables them and clears any password(s) currently in use. Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Technical specifications 8 Processor Processor type One or two Intel Xeon processor E5-2600 v3 product family Power AC power supply (per power supply) Wattage 495 W, 750 W, or 1100 W Heat dissipation 1908 BTU/hr maximum (495 W power supply) NOTE: Heat dissipation is calculated using the power supply wattage rating.
Expansion Bus NOTE: To use slots 1 through 4, both the processors must be installed.
Drives SSD, or Nearline SAS drives in hard-drive slots 0 through 11 and 12 through 13. or Twelve plus two and four–hard-drive systems Up to twelve 3.5 inch and optional two 2.5 inch backaccessible and four 3.5 inch (in the hard-drive tray), internal, hot-swappable SAS, SATA, SAS/SATA SSD, or Nearline SAS drives in hard-drive slots 0 through 11 and 12 through 15. Twenty-four plus two–hard-drive systems Up to twenty-four and two optional 2.
Connectors NOTE: The card slot is available for use only if the iDRAC8 Enterprise license is installed on your system. Front USB One 4-pin, USB 2.0-compliant (PowerEdge R730) One 4-pin, USB 2.0-compliant (PowerEdge R730xd) One USB management port/iDRAC Direct Video 15-pin VGA External vFlash card One flash memory card slot with iDRAC8 Enterprise card (PowerEdge R730) NOTE: The card slot is available for use only if the iDRAC8 Enterprise license is installed on your system.
Physical Empty weight R730 • 18.9 kg (41.67 lb) (3.5 inch hard drive systems) • 20.8 kg (45.86 lb) (2.5 inch hard drive systems) R730xd • 19 kg (41.89 lb) (2.5 inch hard drive systems) • 23.2 kg (51.15 lb) (3.5 inch hard drive systems) • 21 kg (46.29 lb) (3.5 inch plus 1.8 inch hard drive systems) Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see dell.com/environmental_datasheets.
Environmental specifications Maximum altitude Operating 3048 m (10,000 ft). Storage 12,000 m (39,370 ft). Operating temperature de-rating Up to 35 °C (95 °F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft) above 950 m (3,117 ft). 35 °C to 40 °C (95 °F to 104 °F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft) above 950 m (3,117 ft). 40 °C to 45 °C (104 °F to 113 °F) Maximum temperature is reduced by 1°C/125 m (1°F/228 ft) above 950 m (3,117 ft).
Expanded operating temperature NOTE: When operating in the expanded temperature range, system performance may be impacted. NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD and in the System Event Log. Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point. NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate continuously down to 5°C or as high as 40°C.
Getting help 9 Contacting Dell About this task NOTE: Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer-service issues: Steps 1. Go to dell.com/support. 2.
specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan the following image.
