User's Manual

WLAN USB Dongle User’s Guide
51
6 Troubleshooting
Symptom:
The Power(PWR) LED or Active(ACT) LED is off.
Possible Remedy:
Make sure the USB Dongle is inserted properly. Otherwise contact your vendor.
Symptom:
The Active(ACT) LED is always on not blinking.
Possible Remedy:
Make sure that you have installed the driver from attached CD. Otherwise contact
your vendor.
Symptom:
The Active(ACT) LED is blinking but the USB Dongle icon does not appear in your
icon tray.
Possible Remedy:
Make sure that you have installed the Utility from attached CD.
Symptom:
The USB Dongle icon is red.
Possible Remedy:
It means there is no wireless link.
1. Make sure there is any 802.11b device in the servicing area.
2. Double click the icon to pop up the configuration window
a. Make sure they are sharing the same SSID and channel. If the SSID is same,
you could press the Status tab →
→→
→ Re-Scan to scan the channel to link.
b. Make sure they are operating under same authentication type. WEP function
has to be enabled, if Shared Key Authentication is the selection, and the
secret Keys have to be same in the communicating group.
3. Make sure there is no metal objects, electron devices or cordless phone in the
vicinity.