Warranty

Warranty Conditions
© All copyright and other property in this document is reserved by Cavity Sliders USA Incorporated.
08.2014 - 60066/US Warranty Conditions
The warranties herein form part of the TERMS OF
TRADE FOR GOODS AND SERVICES and the general
conditions of Warranty are also contained in that
contract.
Goods supplied but not manufactured by the Company
The warranty on Goods supplied by the Company but
not manufactured by the Company shall be the warranty
of the original manufacturer.
Goods manufactured by the Company:
Warranty Conditions
Cavity Sliders USA Incorporated
*
Excludes normal wear and tear including but not limited to
replaceable parts and powder coated / pre-finished surfaces.
ONE (1) YEARS WARRANTY
*
on the following category of Goods supplied by the
company:
Making a claim for damaged or defective Goods or defective Services
The Company will provide a form for any claims for damaged or defective Goods or Services but will not accept any
claim by the Customer for any reasons where the Customer may be prejudiced by the defect or failure of the Goods
or Services. This warranty is limited to the repair or replacement of faulty parts only. The Company will not accept
any claim by the Customer for any and all costs incurred including economic loss, consequential loss or any other
form of loss whatsoever. This warranty will not apply where:
How to claim
For all inquiries, please contact the Customer Services Department of your nearest Cavity Sliders USA Inc. branch
(details below) and request a claim form. The serial number (starting with SA------) can be found on your invoice.
All repairs, possible charges or replacements are at the sole discretion of Cavity Sliders USA Inc. Approved
repairs will be conducted at the Customer site or in the Company factory where necessary.
IMPORTANT:
Please ensure that
this documentation
is received by the
end customer.
Valued Customer,
On behalf of the whole CS team, we would like to
thank you for purchasing our products. Since our
establishment in 1986, we have strived to reach levels
of optimal performance in both manufacturing and
customer service. Cavity Sliders USA Inc. is dedicated
to providing products that meet the needs of our
customers. We constantly monitor the marketplace and
are innovators in our field. New products are under
constant development, so that as your needs change,
we are right there with you.
Instructions of Care Common misuse is:
Only use the correct
Operating Manuals
Attempting to use or repair
the Goods without proper
knowledge
Operate within the rated
capacity
Not checking the manufacturer’s
recommended ratings
Do not place heavy loads
on the Goods
Incorrect packing and shipment
of the Goods causing damage to
the exterior.
Do not expose to impact,
excessive movement or
continual relocation
Not realising that the Goods
contain sensitive parts or may
damage easily
Do not expose to
excessive vibration or heat
Not realising that the parts are
sensitive to excessive vibration
and heat
Do not expose the Goods
to water or excessive
moisture
Not realising that timber may be
a component and that excessive
moisture damages sensitive
parts and may discolor the finish
We trust you are enjoying the many benefits of our
products. Should you have any inquiries or comments,
please feel confident in calling one of our friendly
customer services staff.
Regards
Phil Kenny
President
Cavity Sliders USA Inc.
Goods or Services have not been paid in full and according to the terms of payment.
The defect or failure is due to or resulting from damage, poor installation, misuse or use contrary to the printed
instructions of the Company for maintenance or care when in the possession of the Customer.
The defect or failure is due to persons not technically competent to use the Goods.
The defect or failure is due to the Goods not being used for the purpose for which they were specified.
The defect or failure is caused by the Customer or a third party on behalf of the Customer attempting integration
or interfacing of the Goods with other Goods.
The Customer or any third party altering the Goods in any way different to the condition in which they were
supplied or installed.
The defect or failure is due to environmental conditions of the Customer’s site causing deterioration.
The defect is due to the Customer or its agent attempting modification or repair of the Goods.
E info@cavilock.com
www.cavitysliders.com
15537 S Broadway Center St
Gardena, CA 90248
P (888) 466 0030
F (310) 769 5824
PO Box 1392
Culver City, CA 90232
CS Track Systems, CS Wardrobe Sliders,
CAVILOCK Handle Hardware
Instructions of Care
In order to maintain the warranty, the Customer is
recommended to follow Instructions of Care and to inform
any third party purchaser of the same information.

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