Use and Care Guide
Page 23
Troubleshooting
If the range hood or halogen light does not operate 1. 
after installation:
Check if the range hood has been plugged in, make • 
sure that all power has been turned back ON, fused 
not blown and all electrical wiring are properly con-
nected.
Swap out light assembly to working ones to deter-• 
mine whether it is caused  by  defective bulbs.  See 
Replacing the light bulbs on Page 26-27.
The range hood vibrates when the blower is on:2.  The range hood might not have been secured prop-• 
erly on to the ceiling or wall. Check with your in-
staller
The blower or fan seems weak:3.  Check that the duct sized used is at least 6” or 3-1/4 • 
x 10”.  Range hood WILL NOT function efciently 
with  insufcient  duct  size.  For  example:  8”  duct 
over 6” hole and loosely secured.
Check if duct is clogged or if damper unit (half-cir-• 
cular apper) is not installed correctly or opening 
properly. A tight mesh on a side wall cap unit might 
also cause restriction to the air ow.
The lights work but the blower is not spinning at all, 4. 
is stuck or is rattling.
The blower might be jammed or scraping the bot-• 
tom due to shipping damage. Please contact us im-
mediately.
The hood is not venting out properly:5.  Make sure the distance between the stove top and • 
the   bottom of the hood is within* 28” and 31” in 
distance. *Due to different ceiling height congura-
tions, recommended height may not be applicable.
Reduce  the  number  of  elbows  and  length  of  duct • 
work.  Check  if  all  joints  are  properly  connected, 
sealed, and taped.
Make  sure  the  power  is  on  high  speed  for  heavy • 
cooking.
NOTE: For all other inquiries, please contact your local reseller.
Purpose of the slots/holes/openings near the top of 6. 
the upper chimney:
These  slots/holes/openings  are  used  to  exhaust • 
cleaned air with  optional  re-circulating kit. If you 
did not install one, you do not need them.










