User manual

CAX-01/CAX-03/CAX-04 24
This limited warranty is provided by CAST Information Co., Ltd(CASTi) to the original purchaser and is limited to
non-commercial use of the product.
Labor & Parts Warranty
CASTi products purchased in the United States are warranted to be free from defects in materials or
workmanship for a period of 6 months from date of purchase. If the unit fails to conform to this warranty, we
will service the product free of charge using new or refurbished parts and products, at CASTi’s sole discretion.
This warranty does not apply to products or parts that have been damaged due to abuse, misuse,
accident(including acts of God), unauthorized alteration or modification, negligence, improper operation or
maintenance, use in violation of instructions and precautions provided with the product, or if the product serial
number is removed or changed.
Packaging and shipment instruction
Before sending the defective product for repair or replacement, please contact our Customer
Support Center at 1-877-685-8443(Operation hours : 9am~5pm Pacific Time) to obtain
a RMA number. All returned products without the RMA number will be rejected.
You must retain the original sales receipt to provide proof of purchase.
1. When sending the defective product to our Customer Support Center, you must use the original carton box or
a reasonable substitute packaging to prevent damage.
2. All accessories included with the original product package must be sent along with the main unit.
3. RMA number obtained from our Customer Support Center must be written on the mail package along with
the return address.
4. All costs including transportation, shipping, or insurance costs relative to the return of the product is your
responsibility.
All warranties implied by state law, including the implied warranties of merchantability and fitness for a
particular purpose, are expressly limited to the duration of the limited warranties set forth above. With the
exception of any warranties implied by state law as hereby limited, the foregoing warranty is exclusive and in
lieu of all other warranties, agreements and similar obligations of manufacturer or seller with respect to the
repair or replacement of any parts. In no event shall CASTi be liable for consequential or incidental damages.
No person, agent, distributor, dealer or company is authorized to change, modify or extend the terms of this
warranty in any manner whatsoever.
This warranty gives you specific legal rights and you may also have other rights, which may vary, from state to
state. Some states do not allow limitation on how long an implied warranty lasts, when an action may be
brought, or the exclusion or limitation of incidental or consequential damages, so the above provisions may not
apply to you.
CUSTOMER SUPPORT CENTER
For service and repair please call 1-877-685-8443 or visit our website
www.casticonverter.com.
L IMITED WARRANTY