User manual - Basic_43W_E

Troubleshooting
E-26
No sound comes out
of the projector after
I connect it to
another device.
z The projector’s volume level setting may be too low
or muted.
➔ Press the remote controller [VOLUME] key and
use [W] and [X] to adjust the volume level.
User’s Guide
(UsersGuide_
English.pdf)
z The volume level setting of the device connected to
the computer may be too low or the other device is
not outputting audio.
➔ Adjust the volume level of the connected
device.
Device user
documentation
z The audio output of the connected device may not
be connected correctly to the projector’s AV terminal.
➔ Refer to one of the following (depending on
the type of connected device) to check the
connection.
“Connecting a Computer to the Projector” page E-15
“Connecting to a Standard Video Device” page E-15
“Connecting to a Component Video Output
Device”
User’s Guide
(UsersGuide_
English.pdf)
z When a video device’s or computer’s HDMI output
is connected to the HDMI port of the projector,
“Line” may be selected for the “Option Settings 2 J
HDMI Audio Out” setting on the setup menu.
➔ Change the “HDMI Audio Out” setting on the
setup menu to “Speaker”.
User’s Guide
(UsersGuide_
English.pdf)
The color of the
projected image is
strange.
The input signal may not match projector settings. Try
doing the following.
➔ Use the [BRIGHT] key to adjust image
brightness.
➔ Use the [COLOR MODE] key to change the color
mode.
➔ On the setup menu, use the “Image Adjustment 1
J Color Balance” setting to adjust the color
balance.
User’s Guide
(UsersGuide_
English.pdf)
Text in the projected
image is broken up.
z The image may be out of focus.
➔ On the remote controller, use the [FOCUS S]
and [FOCUS T] keys to adjust image focus.
page E-19
z If text is broken up even though the image is in
focus and the input source is a computer, the
projector’s frequency and/or phase setting may not
be compatible with the input signal.
➔ Press the [AUTO] key to execute an automatic
adjustment operation. If this does not correct
the problem, use the setup menu to adjust the
“Image Adjustment 2 J Frequency” and
“Image Adjustment 2 J Phase” settings
manually.
page E-19
User’s Guide
(UsersGuide_
English.pdf)
z If the input source is a video camera or document
camera, check to make sure there is no problem
with the input source.
Device user
documentation
The message “Input
the password.”
appears and further
operation is not
possible.
The “Option Settings 1 J Power On Password” setting
on the setup menu is turned on, so the projector is
password protected.
➔ Input the correct password, and then press the
[ENTER] key.
User’s Guide
(UsersGuide_
English.pdf)
Problem Cause and Recommended Action See