User Manual
122
Appendix
Playback
The color of the 
playback image is 
different from what 
appears on the 
monitor screen 
when shooting.
Sunlight or light from another source may be shining directly 
into the lens when you are shooting. Position the camera so 
sunlight does not shine directly into the lens.
Images are not 
displayed.
This camera cannot display non-DCF images recorded onto a 
memory card using another digital camera.
Images cannot be 
rotated.
Note that you cannot edit the following types of snapshots.
• Snapshots recorded with another camera
• Extracted subjects
File Deletion
A file cannot be 
deleted.
The file may be protected. Unprotect the file (page 54).
Wireless Connection
I can’t establish a 
wireless connection. 
The wireless 
connection is 
broken.
1)The camera cannot connect with a smartphone if they are 
too far apart from each other.
2)The smartphone may be connected with another wireless 
device. Check the smartphone’s Wi-Fi settings and confirm 
that the camera is selected for wireless connection (page 
63).
3)Connection may have been lost due to interference caused 
by a nearby microwave oven, cordless phone, or other 
wireless device. Move the camera away from the device 
causing the problem.
Location Information
Location information 
isn’t being added to 
my images.
1)Pair the camera and smartphone, and then establish a 
Bluetooth wireless technology connection between them.
2)If you are shooting snapshots, select On for the camera’s 
location information setting (page 74).
3)Configure smartphone settings to acquire location 
information, and make sure it is where location information 
can be received.
Problem Possible Cause and Recommended Action










