User guide

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End User Licence Agreement
5. DATA COLLECTION AND PRIVACY
(a) You acknowledge and agree that Reckon collects information from you when registering, activating and validating the Software.
Additional information may also be collected in relation to your use of the Software. Reckon handles personal information in
accordance with the Privacy Act 1988 (Cth) and the applicable Privacy Principles. For details on how we collect, use, disclose and
store your personal information and how you can contact us if you want to access or correct personal information please refer to
Reckon’s Privacy Statement on our website [insert link].
(b) By activating and using the Software:
(i) you agree to allow Reckon to use and disclose any personal information provided to Reckon in connection with this Licence in
accordance with Reckon’s then current privacy policy displayed on Reckon’s website; and
(ii) you acknowledge and agree that you are solely responsible and liable for any personal information you collect, use or store
using the Software
6. TECHNICAL SUPPORT
(a) Period when technical support is available: Reckon will provide technical support for the Software only (and for the avoidance of
doubt this does not include support for third party hardware or software, which remains the responsibility of the relevant third
party), during the following periods:
(i) in the case of a subscription version of the Software, during the period for which you have paid the relevant subscription fees
(unless further releases of the Software in question are discontinued); and
(ii) in the case of a full version of the Software, there is a ‘sunset period’ during which technical support may not be available for that
version. The sunset period for a version will commence on the earlier of:
(A) 2 years after the date on which you rst installed the version on your computer; or
(B) the date Reckon releases the second successive Upgrade to that version.
For further explanation of Reckon’s sunset policy please go to http://www.reckon.com.au.
(b) What is included as part of technical support: Reckon will provide technical support in accordance with its then current technical
support policy, which may include:
(i) as contemplated by clause 4, the technical support required to reactivate the Software or to issue a replacement registration key
code (for example, when you verify your licence details, renew a subscription or if you need to reinstall the Software);