User manual - TE_SmartClient_UsersManual

NAURTECH TERMINAL EMULATION & DATA COLLECTION WEB BROWSER FOR WINDOWS CE / WINDOWS MOBILE
CETerm | CE3270 | CE5250 | CEVT220 Page 126
I cannot read the terminal screen
very clearly. Is there a way to make
the font bold?
Yes, there is. Change the font visibility settings on the Display
configuration tab. You can change the font weight and font
size. Additionally, you can also change the text and
background color to enhance readability.
Can I change the foreground and
background colors of my terminal?
Yes you can do this from the “Colors” tab under Display tab
configuration.
Can I use a Naurtech CETerm smart
client along with a virtual barcode
scanner wedge application?
Yes you can. It is recommended that if you use a virtual
barcode wedge application, you disable the integrated scanner
control within our application. This setting is under the
“Scanner” tab of the session configuration.
How can I check if I have a scanner-
enabled version of Naurtech TE and
Browser client installed?
Look for “Scanner” and “Symbology” tabs in the Session
configuration dialog. If these tabs are present, the installed
client has is a device tailored version with integrated barcode
scanning support.
I cannot scan barcodes. The
scanner does not turn on
Make sure that you have the correct “device tailored” version
of a Naurtech Smart Client installed. In the “Scanner
configuration, make sure the “Enable” checkbox is checked.
My barcode scanner turns on,
however I cannot decode the
barcodes
Make sure that the barcode symbology that you are trying to
scan is enabled in the “Symbology” tab of the session
configuration.
My scanned data is sometimes
inconsistent. However when I go
into [Session][Configure] and hit
OK, the scanner resumes working
correctly.
This typically happens when there is a conflict in initializing the
scanner. Make sure there is no scan wedge application
running in addition to Naurtech smart client. It is
recommended, depending upon your requirements, that you
either use the scan wedge application or the integrated
scanner from within the Naurtech clients, but not both.
I recorded my macro, but it does not
consistently playback to
completion. Why?
Macro playback is sensitive to the host application response
times and network propagation delays. These vary depending
upon network traffic and concurrent host application usage.
Increase the "Delay" setting for macro playback. This will give
the more time for the host application to respond and you
macros will playback to completion successfully.
How can I take a trace of my
connection with my host application
You can use the HOSTSIM application to trace a host
connection. Detailed instructions for using HOSTSIM are
available in a knowledgebase article on the support page of
the Naurtech website at www.naurtech.com
My device screen freezes or
responds slowly
Close all applications and run these again. If this continues to
happen, soft reset your device. Refer to the manufacturer's
documentation for your device on how to do this.
The device screen is hard to read
Windows CE & Windows Mobile devices usually have
backlighting, contrast and brightness controls to improve
readability. Refer to the documentation from your device
manufacturer on how to change these to your preference.
When using Naurtech clients, you can further enhance
readability by selecting color schemes, make the font bold and
increase the display text point size. You can also install a new
font on your device.
Lastly you can also configure your device to "turn on" the
backlight, when the stylus is tapped. You can control this from
the "Backlight" applet from the System tab in
[Start][Settings]
My stylus taps seem to be giving an
incorrect response
Adjust the touch screen to respond more accurately by running
the screen alignment applet. You can do this by running the
"Align" applet from the System tab in
[Start][Settings]
I would like more information on
your Data Collection Web Browser
and the Scripting Guide. Where are
these available?
There are separate Web Browser Programmers Reference
and a Scripting Guide provided. You can download these from
the support section of our website.