User Manual

25
Error Messages
Error Message Required Action
Check printer
connection.
Check to make sure that the printer is
connected to the computer. Check to make
sure that printer power is turned on and then
try printing again.
Printer error. Restart
the printer.
Some printer abnormality occurred. Turn power
off and then back on again. Next, try printing
again.
Confirm that the USB driver is installed
correctly on the computer.
Document printing
cancelled.
Printing cancelled.
A print operation was cancelled.
Check printer/tape. The printer head is overheated. Wait for a while
to allow the head to cool and then try again.
Check to make sure that the proper width and
type of tape is loaded in the printer.
Check for tape jamming inside the printer,
and confirm that the tape width and type are
correct, and that there is still tape left in the
cartridge.
The specified printer is not connected to the
computer. Check the printer and try printing
again.
If the specified driver port is KL-16H-USB
PORT:
The specified printer is not connected to any
port.
Connect the printer to a computer USB port.
Error Message Required Action
Load a tape
cartridge.
There is no tape cartridge loaded.
Load a new tape cartridge.
Check tape cartridge. The wrong type of tape cartridge is loaded.
Load the correct type of tape cartridge.
Check for a tape jam
in the printer.
Check for tape jamming in the printer.
Close cover. Close the printer cover.
Check printer/tape.
If the specified driver port is KL-16H-USB
PORT#1_2, etc.:
The specified printer is not connected to the
specified port. Even if the specified printer
is connected to another port, this error
message will appear if it is not connected
to the specified port. Connect the specified
printer model to the specified port. You can
check the port specification using the port
tap of printer properties.
The connected printer model is different from
the specified printer model. Check the printer
and try printing again.
If the specified driver port is KL-16H-USB
PORT:
This error does not occur.
If the specified driver port is KL-16H-USB
PORT#1_2, etc.:
The printer model connected to the specified
port is different from the specified model.
Make sure that the specified printer model is
connected.
No response from
printer’s host
computer.
Appears when the connected printer is on
a network. Check the print settings of the
computer connected to the printer.