User Manual
52
Error Messages
Error Message Required Action
Error occurred during
printing!
(No device connected)
•
Check to make sure that the printer is
connected to the computer. Check to
make sure that printer power is turned
on.
•
Confi rm that the USB driver is installed
correctly on the computer.
•
The computer cannot communicate
with the printer. To connect the printer
with a computer and put the printer into
the data communication mode.
Error occurred during
printing!
(Error confi rming loaded
tape)
Check to make sure that the proper width
and type of tape is loaded in the printer.
Error occurred during
printing!
(Tape jammed inside the
printer)
Check for tape jamming inside the printer,
and confi rm that the tape width and type
are correct, and that there is still tape left
in the cartridge.
Battery power low.
Continue printing?
Clicking the continue button will continue
printing, but continued printing under low
battery power will cause printer power
to turn off automatically. Replace the
batteries or change to AC adaptor power.
Software Troubleshooting
• Misalignment during printing of a fi eld frame and text, fi gure, or
image data.
You may experience misalignment of a fi eld frame and text, fi gure, or
image data. Check the print preview before actually printing a label.
• Printing an imported color bitmap produces black halation in the
image.
This may be due to low bitmap brightness.
Use a paint program or other similar program to increase the brightness
of the image. Or you can convert the image to a binary (two-color) image
and adjust it to reduce halation.
• Cannot import an image file.
Limitation on the types of fi les that can be imported are described below.
Image Size
Images that exceed 1,280 horizontally or vertically are re-sized.
Image Format Specific Restrictions
BMP format: Without RLE compression, images of the number of bits
below can be imported.
1, 4, 8, 16, 24, 32
With RLE compression, images of the number of bits
below can be imported.
1, 4, 8
JPEG format: YUV 4:4:4, 4:2:2, and 4:1:1 color spaces and greyscale
YUV 4:0:0 can be imported.
PNG format: 4, 8, 16, 24, and 32 bit images can be imported.
For details about the optional specifi cations of the above format fi les,
refer to the user documentation of the software used to creat the fi le.