User Manual
50
Software Troubleshooting
Symptom Possible Cause Required Action
•
Some dots
of printed
text are
missing.
Text fi eld is too
small.
Make the text fi eld a little bigger. This
does not eliminate the problem, click
Text settings on the Settings menu.
On the dialog box that appears,
select Auto Box Size for the Text
Alignment setting and then try
printing again. You can also print
without losing the edges of the print
area by inserting margins at the
edges.
The text is larger
than the print
area.
Reduce the size of the text. You can
also print without losing the edges of
the print area by inserting margins at
the edges.
Printing Problems
No tape comes out when I print.
• The tape compartment cover is not closed securely.
Close the cover securely.
Printer User's Guide
• The cartridge is out of tape.
Replace the tape cartridge with a new one.
Printer User's Guide
• Tape is jammed.
Unplug the AC adaptor, and then remove the tape cartridge from the
printer and pull out the jammed tape with your fi ngers. Use scissors to
trim off the tape you pulled out. Next, correctly load the tape cartridge
back into the printer. Finally, connect the AC adaptor.
Important!
Do not do any of the following while printing is in progress.
Allow the tape outlet to become blocked
Touch the tape coming out of the printer
Open the tape cartridge compartment cover
Disconnect or unplug the AC adaptor
Disconnect the USB cable
Printer User's Guide
•
•
•
•
•
Printing is unclear.
• The print density setting needs adjustment.
Change the print density setting.
• The tape cartridge is not loaded correctly.
Remove the tape cartridge and correctly reload it.
Printer User's Guide
• The printer head and/or rubber roller is dirty.
Clean the print head and the rubber roller.
Printer User's Guide