Specifications

210
Table 3.6 List of printer statuses and messages
Displayed
message
Description Remedy
Normal Indicates that the printer is in normal
condition. No anomaly is found with
the printer.
Printer is not
opened
The printer driver is in a state that it
cannot be opened.
• Perform a reset on the terminal.
• If the condition persists even after
the resetting, contact a CASIO
service provider.
Driver is not
loaded.
Either other application occupies the
printer now, or the printer driver is in
a state that it cannot be loaded.
• Check if other application uses
the printer. If not, reset the
terminal.
• If the condition persists even after
the reset takes effect, contact a
CASIO service provider.
Printer is already
opened.
Another application is using the
printer.
• Check if other application is
using the printer.
Hardware failure A printer hardware anomaly has
occurred.
• Perform a reset on the terminal.
If the condition persists even
after a reset takes effect, contact
a CASIO service provider.
Platen open Platen is opened (lifted up).
• Close the platen.
Paper end. The printer has no paper.
• Load a paper in place.
VDETP
occurred.
Not possible to print. The battery
remained capacity is not sufficient.
• Replace the battery pack.
Head temperature
error.
The printer head temperature is
extremely high.
• Leave the printer not operating
for a while.
• If the problem occurs frequently,
contact a CASIO service
provider.
Executing paper
feed.
The printer is now feeding paper as
the result of pressing the FEED key.
Printer error
occurred.
Either a printer driver or printer
hardware anomaly.
• Perform a reset on the terminal.
• If the condition persists even after
the reset takes place, contact a
CASIO service provider.
Splash cover closed Splash cover is closed.
• Open the splash cover.