Owner's Manual
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12 MONTH LIMITED WARRANTY
WHO THIS WARRANTY COVERS
This 12 month limited warranty extends only to the original purchaser of this
product within the United States or Canada. This warranty is not transferable.
WHAT THIS WARRANTY COVERS
Hitachi High Technologies America, Inc. (Hitachi HTA) offers you a limited
warranty that extends for the first twelve (12) month period from the date
of original purchase with proof of purchase. Without valid proof of purchase,
Hitachi HTA offers a limited warranty extending fifteen (15) months from date of
manufacture, which is coded on the product label (“Warranty Period”).
Should this product, inbox accessories or any part during normal consumer
usage and conditions be proven defective in material or workmanship that
results in product failure, such defect(s) will be repaired or replaced (with new or
rebuilt parts) at Hitachi HTA’s discretion, without charge for parts or labor directly
related to the defect.
WHAT THIS WARRANTY DOES NOT COVER
1. Warranty claims outside of the product Warranty Period.
2. Damage or defects caused by using the product other than in the normal
course.
3. Defects or damages resulting from abnormal use, abnormal conditions,
improper storage, unauthorized modifications, unauthorized repair,
improper installation, or other acts which are not the fault of Hitachi HTA.
4. Product with altered or removed serial number.
5. Damage resulting from use of accessories not approved by Hitachi HTA.
6. Damage from exposure to moisture, humidity, excessive temperature or
extreme environment.
7. Liquid damage due to not properly sealed/locked accessories, ports and or
battery latches of water resistance devices.
8. All surfaces and externally exposed parts that are scratched or damaged due
to normal customer use.
9. All software, including operating system software, third-party software,
applications, and all other software of any kind.
10.Wear and tear by normal daily use of the product.
11.Customer abuse or other physical abuse or mistreatment of a product as
evidenced by:
a. Missing required faceplate;
b. Damaged LCD or Touch Lens (e.g., the product is either broken,
cracked, smashed, bleeding, etc.
c. IMEI is unreadable electronically or due to missing or altered
serial number, IMEI and/or Hitachi HTA date label so as to affect
readability;
d. Missing keys on keypad beyond normal wear and tear;
e. Unapproved product modification;
f. Visible product surface physical damage resulting in product
being smashed, chewed, gouged, burned or melted;
g. Liquid damage as evidenced by submission in liquid or any
other evidence of liquid ingress, including corrosion of any of the
connections and noticeable excessive residue.
OTHER LIMITATIONS
Hitachi HTA will not backup any data or re-install applications or software that
has been added to the device. It is recommended that you backup any such
information or data before sending in the product for warranty repair to avoid