User`s manual
8. At this time, please check the CE/Pocket PC device to see if
there are any additional steps that are necessary to complete the
installation.
NOTE: If more than one program is being installed, you will be
returned to step 7.
9. At this time, installation is complete. Select OK to close the
installation software.
10. To start the EASE Software, pick PocketScan from the Start
Menu on your CE/Pocket PC device.
IMPORTANT: BEFORE YOU CAN USE THE EASE SCAN TOOL SOFTWARE TO CONNECT TO A
VEHICLE, YOU MUST CALL EASE AT 888-366-EASE (3273) FOR A PRODUCT ACCESS CODE.
See the next section for more information on product access codes.
VII. PRODUCT ACCESS CODES
IMPORTANT: BEFORE YOU CAN USE THE EASE SCAN TOOL SOFTWARE TO CONNECT TO A
VEHICLE, YOU MUST CALL EASE AT 888-366-EASE (3273) FOR A PRODUCT
ACCESS CODE.
To obtain a product access code:
1.
Start your Scan Tool Software.
2. Select [View] \ Product Access… from the menubar of the Scan Tool Software to
open the Product Access Screen.
3. Enter your Serial Number. This number begins with CE- followed by an 8-digit
number with a dash mark inserted after the first 4 digits. It can be found on a
label on the installation software CD case.
4. Contact EASE by phone, fax or email. Be sure to have your Scan Tool Software opened to the Product
Access Screen or have your Security Code and Serial Number available. The software generates the
Security Code automatically.
a. Phone – Call EASE at 888-366-EASE (3273) or 570-465-9060.
b. Fax – Send a fax listing your Name, Company Name, Address and Phone Number along with
your Security Code and Serial Number to 570-465-9061.
c. Email - Send an email listing your Name, Company Name, Address and Phone Number along
with your Security Code and Serial Number to info@obd2.com.
5. After you obtain your Verification Code and Access Code, carefully type them into the appropriate box
in the Product Access Screen. Both the verification code and access code are 8 digits with a dash
mark inserted after the first 4 digits. All letters are capitalized and 0 is always the number zero – never
the letter O.
NOTE: The letter O is never used in any entry. It is always the number zero.
6. Tap the Ok button. A message box will display if your upgrade was successful. If you
were unsuccessful, try re-entering your access code. Also verify that your software
serial number and verification code are correct. If you are unable to upgrade your
software, call EASE for assistance.
Tap the Add-Ons button to view which products you currently have access to. To
purchase additional features for your software, contact EASE at 888-366-EASE (3273).
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