Specifications

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Can dial out but cannot make a proper connection
• Make sure the network to which you are trying to connect supports the Point-to-Point Protocol (PPP).
Your Internet service provider or network administrator can verify this.
• Verify that you are using the right phone number for the modem you are trying to reach.
• Make sure the "Wait for tone" option is selected on the Modem Setup screen of the modem you are
using. See "To configure a dial-up connection setup" on page 56 of User's Guide for more informatron.
Connection is unreliable
• Make sure the modem is firmly seated and connected to your CASSIOPEIA and the telephone jack.
Network connection problems
The following solutions may help if you encounter problems when using a network card for network
connections.
• Verify that you have an Ethernet card that is compatible with your CASSIOPEIA.
• Make sure that the proper drivers t'or your card are installed on the CASSIOPEIA. For more
information, see the owner's manual for the network card.
• Verify with your network administrator that your user name and password are correct.
• Verify with your network administrator that the network you are trying to connect to is available, or try
to connect to it from another computer.
• Verify that you have added necessary server information.
Cable and cradle connection problems
The following solutions may help if you encounter problems when connecting to your computer.
• Ensure the CASSIOPEIA is turned on.
• If a modem or Ethemet card is inserted into your CASSIOPEIA, remove it.
• Ensure that you do not have any other active connections.
• Ensure the cable is securely plugged into the COM port or USB port on your computer. Use the cable
that came with the CASSIOPEIA, without any extra cables or extenders attached.
• Plug the other end of the cable securely into the correct port on your CASSIOPEIA. If you are using a
cradle, push your CASSIOPEIA securely into the cradle.
Storage card error messages
"Error! (READ/WRITE)
See your User's Guide for details."
• This error can occur after the CASSIOPEIA is subjected to strong impact, electrostatic charge, or
electrical noise. Try performing the operation again.
• Check the battery level and recharge it if it is low.
• Check if the storage card is loaded correctly. If it is, there may be a problem with the storage card.