Specifications

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Screen is blank
If the CASSIOPEIA does not respond when you briefly press the Power button, press and hold the button for
a full second, If that does not work, try the following steps, performing the next step only if the one you just
performed did not solve the problem.
1. Plug the CASSIOPEIA into AC power.
2. Recharge the battery.
3. Adjust display brightness. While holding down the Power button, press the right or left cursor buttons to
adjust brightness.
4. Adjust display contrast. While holding down the Power button, press the up or down cursor buttons to
adjust contrast.
5. Reset the CASSIOPEIA. See "To reset your CASSIOPEIA" (page 25)
Screen is dark
Prolonged exposure to direct sunlight may cause your CASSIOPEIA screen to temporarily darken. This is
normal for LCD screens and is not permanent.
Inaccurate response to stylus taps
Adjust the touch screen alignment. You can launch the touch screen alignment procedure by holding down
the Power button and pressing the OK button.
Slow Or no response
Reset the CASSIOPEIA. See "To reset your CASSIOPEIA" (page 25).
Modem connection problems
You may encounter the following problems when using a modem.
Cannot dial out
• Remove your CASSIOPEIA from the cradle or disconnect the cable. You cannot connect using a
modem if your CASSIOPEIA has an active connection with the computer.
• Verify that the modem is firmly seated and connected to your CASSIOPEIA and the telephone jack.
• Make sure the telephone line is analog. (Analog telephone lines transmit data in analog instead of
digital form. Your home telephone line is most likely analog, while office telephone lines are often
digital.)
• If you create a modem connection for an external modem, select Hayes Compatible on COM1 as your
modem. If you are using a modem card, select the modem card as your modem.
• To use an external modem, you need to use a NULL modem cable and appropriate adapters to
connect the external modem to your CASSIOPEIA.
• Make sure the modem is waiting for a dial tone. Make sure the "Wait for tone" option is selected on the
Modem Setup screen of the modem you are using. See "To confrgure a dial-up connection setup" on
page 56 of User's Guide for more information.