User's Manual

136
Appendix
File Deletion
A file cannot be
deleted.
The file may be protected. A protected image cannot be
deleted.
Wireless Connection
I cant establish a
wireless connection.
The wireless LAN
connection is
broken.
1)The camera cannot connect with a smartphone if they are
too far apart from each other.
2)The smartphone may be connected with another wireless
device. Check the smartphones Wi-Fi settings and confirm
that the camera is selected for wireless LAN connection
(page 79).
3)Connection may have been lost due to interference caused
by a nearby microwave oven, cordless phone, or other
wireless device. Move the camera away from the device
causing the problem.
I forgot my SSID
and password.
On the camera, hold down [] (Movie) as you hold down the
shutter button and [] (Power) for about six seconds to return
the SSID and password to their initial defaults. For information
about the initial default SSID and password settings, see page
78.
Bluetooth wireless technology
A connection cannot
be established
between the camera
and controller.
1)The camera cannot connect with a smartphone if they are
too far apart from each other.
2)A Bluetooth connection cannot be established with the
camera while it is connected to a smartphone by wireless
LAN. Terminate the wireless LAN connection.
3)If the camera is connected to a computer, unplug the USB
cable to terminate the connection.
4)If, you still cannot establish a connection, hold down the
shutter buttons on the camera and controller as you hold
down [] (Power) for about six seconds. This will start the
pairing operation required for Bluetooth connection.
Problem Possible Cause and Recommended Action