User's Guide
77
Appendix
Trouble shooting
Symptoms and solutions
Symptoms Probable cause and solution
Power Supply
The camera won’t 
switch on.
1) The battery may be loaded the wrong way round (page 12).
2) The battery may be fully discharged. If so, recharge the battery 
(page 13). If the battery immediately runs out even so, the 
battery has reached the end of its service life. Purchase a new 
CASIO lithium-ion battery (DNP-100M) (sold separately).
The camera 
switched itself off 
for no reason.
1) The Auto Power Off function may have been triggered (page 
15). Switch the camera back on.
2) The battery may be fully discharged. If so, recharge the battery 
(page 13).
3) Protective action may have been triggered because the 
camera exceeded a set temperature. Leave the camera 
switched off for a while until it cools down before using it again.
The camera won’t 
switch off. Nothing 
happens when I 
press the buttons.
Briefly remove the battery from the camera and then reload the 
battery.
Charging
The operation 
check indicator 
does not light 
orange and I can’t 
charge the 
camera battery.
1) Connect or disconnect the cable for the AC adapter for camera 
charging connected to the camera.
2) Briefly remove the battery from the camera and then reload the 
battery (page 13).
3) If reconnecting the AC adapter for camera charging or 
reloading the battery does not enable charging, the battery may 
be damaged due to an electrostatic discharge or similar event. 
Replace the battery.
Photography
Pressing the 
shutter button 
doesn’t take 
pictures.
1) If the camera is in playback mode, press [p] or the shutter 
button to switch to recording mode.
2) If “Memory Full” is displayed, transfer some image to your 
computer and then delete images you no longer need on the 
camera. Otherwise, load another memory card.
I’m using Auto 
Focus but I still 
can’t get the 
image in focus.
1) If the lens is dirty, wipe it clean.
2) Align the center of the focusing frame with the subject.
The subjects in 
photographed 
images are 
blurred.
The image may not be focused. Align the focusing frame over the 
subject you want in focus and then take the shot.
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