Product Warranty

SID 1(2)
Quality Guarantee Claims
Case Logic fully complies with all applicable European and national rules and regulations regarding the sale of
consumer goods and associated guarantees and this Quality Guarantee does not in any way affect the rights you may
enjoy as a consumer under the national legislation applicable to your sale agreement with Case Logic.
In case of a defective product, we will if reasonably possible repair or replace it at no additional costs to you. In the
event such a repair or replacement is not possible or reasonable, we will provide you with a partial (if you decide to
retain the defective product) or full refund (upon return of the defective product to Case Logic).
To submit a warranty request via email, please fill out our Warranty Request Form and email it to us.
Please contact your regional Case Logic office for parts replacements or warranty claims:
United States, Canada, Latin America
6303 Dry Creek Parkway
Longmont, CO 80503
[phone]
1-800-925-8111
Europe, Middle East, Africa
Rue de la Posterie, 19
5030 Gembloux
Belgium
32 81 62 60 60
Asia/Pacific
Suite 783, 7th Floor
Hong Kong Int. Trade & Exhibition Center
1 Trademart Dr., Kowloon Bay, Hong Kong
852 2758 3013
For all other regions, including select European countries please refer to the Corporate Contacts page to identify your
regional distributor.