Instructions / Assembly
WARRANTY PROCEDURE
Provide proof of purchase. A receipt or other dated proof of
purchase must be included with merchandise being returned for a
warranty claim to be processed.
Call or write for authorization. Before returning any product for a
warranty claim, a Return Authorization (RA) number must be
obtained. No merchandise will be accepted without an RA, and
failure to obtain an RA will prevent or delay processing of the
warranty claim. To obtain an RA call 631-963-5000, or write to
Carson Warranty Service, 2070 5th Ave., Ronkonkoma NY 11779
with a description of the problem. Include your name, address and
telephone number.
Package the return carefully. Shippers will not reimburse for
damages due to insufficient packaging, even if the merchandise is
insured. Print the RA number prominently on the top of the
package.
Prepay shipping. Insure the package. Send it to Carson Warranty
Service, 2070 5th Ave., Ronkonkoma NY 11779. Merchandise must
be shipped prepaid. Carson will not accept merchandise C.O.D.
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