Specifications

10
1.5 — Service Billing and Credit
Returns of in-warranty parts should be made to the
same Local Carlyle Distributor who supplies these
replacement parts.
Local Carlyle Distributors will sell parts and service
compressors only to credit-approved accounts (except
for cash sales).
1.6 — Green Carpet Program, Parts and Stocking Policy
The Carlyle Green Carpet program is a free service
created to assist users in obtaining service replace-
ments. The Green Carpet Program supports replace-
ment compressors for reported installations, ensuring
availability at the designated distributorship closest to
the end-user’s location. Green Carpet Customer Service
Representatives can provide assistance in locating the
necessary distributor 24 hours a day, 365 days a year.
• U.S.A., Puerto Rico - 1 (800) GO-CARLYLE
(462-2759)
• Canada - 1 [phone]
• Mexico - 001 [phone]
2.0 — START-UP, TROUBLESHOOTING,
AND SERVICE
2.1 — Technical Assistance - Carlyle OEM
Compressors
Carlyle Compressor Division sells compressors to
OEMs (Original Equipment Manufacturers) that design
and build the finished system. The OEM is the expert