User's Guide

Thuraya SatBridge Smart Terminal User Guide Introduction
Page 8 of 387
have been charged with battery chargers other than those chargers approved for the specified
Battery type in Carnegie’s Thuraya SatBridge user manuals, (ii) any seals on the Batteries are
broken or show evidence of tampering, (iii) Carnegie or the battery was used in equipment
other than the Product with which it was originally packaged, or (iv) the Battery was not used in
accordance with Carnegie’s Thuraya SatBridge user manual (refer to [insert hyperlink to online
user manual]).
Carnegie’s Warranty Obligations
If a defect in the Product or Battery arises during the Warranty Period or Battery Warranty
Period as applicable, Carnegie, at its option will (1) repair the Product or Battery at no charge
using new parts or parts that are equivalent to new in performance and reliability, (2) exchange
the Product or Batteries with a product or batteries equivalent in performance and reliability to
a new Product or Battery (“Replacement Parts”), or (3) refund the original purchase price. In
addition to specific exclusions for Batteries listed above, the Warranty and Battery Warranty
exclude normal depletion of consumable parts or damage resulting from abuse, accident,
modifications, unauthorized repairs, or other causes that are not defects in materials and
workmanship. Replacement Parts will continue to be warrantied for the longer of six (6)
months, or the end of the original equipment warranty period.
No Warranty Regarding Personal Data
Carnegie does not warrant, represent, or undertake that it will be able to repair or replace any
Product under this warranty without risk to and/or loss of information, data, and or settings,
stored on the Product. In no event shall Carnegie be liable for (a) loss or damage, which as of
the product’s purchase cannot be regarded as being caused by a breach of these warranty
terms; or (b) losses caused by the user’s fault, loss of data, or loss of profits or benefits.
Additional Warranty Exclusions
In addition to specific exclusions provided above, the limited Warranty and Battery Warranty
does not include the cost of removal or reinstallation or costs associated with the operation of
the Product or Battery, or any other charges which may be levied by a provider of satellite
service to the Product. Additionally, this warranty does not cover (a) any damage due to act of
God or Nature; (b) accident; (c) misuse (including Product operation with hardware, power
sources, batteries (internal or external); (d) electrically or mechanically incompatible or used
with accessories not approved by Carnegie; (e) abuse or negligence; (f) any damage suffered
because of operation of the Product or Battery in environmental conditions outside the
parameters described in Carnegie’s Thuraya SatBridge user manual (refer to [insert hyperlink to
online user manual]); (g) defects or damage due to spills of food or liquids; (h) from
unprotected connectors; (h) cosmetic damage; (i) improper testing, repair, maintenance,
operation, installation, adjustment, or any alteration or modification of any kind; (j) breakage or
damage to antenna unless caused directly by defects in material or workmanship; (k)
accessories covered under a separate manufacturer’s warranty (i.e., briefcases or carrying
cases), or (l) Products rented on a month to month basis.