Operator's Manual

PRELIMINARY RELEASE
*** This is a confidential document. Do not distribute. ***
CPEs connect to a Basestation via a UHF radio signal. Due to
the unique propagation characteristics of signals in the UHF
band, good connections are generally possible even if there is a
non-line-of-sight path to the Basestation. Once a link to the
Basestation is established, CPEs provide network access via a
standard Ethernet connection.
The bottom pl
ate of the CPE has an RF port, Ethernet port and
four (4) RSSI LEDs.
Figure 21: RuralConnect® CPE Bottom
5. Operation and Management Center (OMC)
5.1. Registration
The Carlson/Neul Operation and Management Center (OMC) provides a cloud level view of all
RuralConnect® devices registered under a given user name. You will use this online tool to
manage your RuralConnect® network.
The RuralConnect® Basestation obtains and reports information to and from the OMC via the
Internet. Regardless of the RF status, the OMC pushes settings to the Basestation, and polls its
status. If the Basestation is offline during a configuration change, the OMC will apply those
changes upon re-establishing a connection to the Basestation.
This user guide will provide you with all the information you need to operate your
RuralConnect® system.
5.2. Signing into the OMC
Open your web browser and navigate to
http://omc.neul.com
.
At the sign-in screen, enter your login name and password.
Press Enter or click the “Sign in” button.
Your account(s) should be setup ahead of time. If you do not
have an OMC account, click “Register a new account”. Enter a desired username and your
email address. You must then send your username to Carlson Support, who will send a
permissions request to allow access to your RuralConnect radios.
Figure 22: OMC Sign-In Screen
Note: database requests take a minimum of 24 hours to process.
If you do not remember your password, click “Retrieve forgotten login information”. You will
receive an email with a verification link to gain access to your account.
Page | 18