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Q:How to upload logs?
1. Insert the firmware into the car USB
2. Connect the mobile phone to the WIFI of the product
3. Open your phone browser and enter 192.168.50.2 to view your version
information.
4.Click the white dot on the right, and the background page will pop up;
5.After entering page, find the "Feedback" option on the "infos" page,please input
these informations " the log uploading time + your country + car model + problem
description ", send a screenshot of the log content to the seller, and click Upload
Content.
6.The seller forwarded the screenshots of the diary to their engineers, let them test
and research, and then put the solution into the push version.
Q:What should I do if the red light cannot be connected?
A:Try to use a USB flash drive for blind upgrade, and send an email to the seller to
request the blind upgrade file.
Update method:
Prepare an USB flash stick.
1. Format the USB stick to FAT32 (Must be FAT32, not FAT or other formats)
2. Put the upgrade file into the USB flash drive.
3. Insert the USB stick into the USB port of our product, not the car original USB port.
4. Then connect the product with the charging head to upgrade,re-pairing
connection after successful.
(Note: During the online upgrade, if the phone has indicated that the upgrade is
successful, and the box has not been restarted, please do not unplug and plug the
box. Check whether the indicator light of the box is flashing alternately. Flashing
alternately indicates that the update is in progress. Please wait for the box to
automatically restart and connect.)
Q:Does the carplay adapter fit my iPhone 11?
A:Yes, the CarlinKit wireless car play works every iPhone from the 6(running iOS
7.1)all the way up to the 13 pro max.