User`s guide

3-2 2G8647 2010-11-04
Troubleshooting
Correcting Film Jams
With the Imager
Powered ON
Do the following from the Troubleshooting screen on the local panel.
1. Select Film jam list.
2. Touch OK.
3. Select the error.
4. Touch View.
5. Follow the directions in the Error Correction box.
NOTE: If available, touch the Show Me button to view a video of the
corrective action.
Correcting Film Jams
With the Imager
Powered OFF
1. Use the manual override latch to open the main door and film
registration door (see “Film Drawers and Main Door Manual
Override Latch” on page 2-10).
2. Open the front cover of the turnaround.
3. Look in all of the areas for the jam.
4. Use the film advance knobs to move any film through the Imager.
NOTE: If the film does not advance using the knobs, pull the film out of the
Imager.
5. After all films have been removed:
• Close all covers and doors
• Power ON the Imager
Touch Screen is not
Functioning
If the touch screen is non-responsive, use the power switch on the lower
right front of the Imager to turn power OFF, then ON. If the touch screen
is still non-responsive, turn the Imager OFF and contact your service
provider.
Calling for Support
If you cannot correct a condition and need help, call for support. Have
the following information ready when you call:
• Model Number: 6850
• K-Number: Displayed on the System Information screen
• Error code and error message if they are displayed on the touch
screen