User`s guide

2010-11-04 2G8647 3-1

Troubleshooting

Overview

Occasionally, error conditions, such as film jams, may occur in the 6850

Laser Imager. You can easily correct minor problems. If more serious

conditions occur, contact a trained Authorized Service Provider of

Carestream Health Products (see “Calling for Support” on page 3-2).

Error and Alarm Indications

The 6850 Laser Imager can detect errors and other conditions that

require operator action. These errors or abnormal conditions are reported

on the touch screen. Error indications can also be found on the

following:

• Error History screen - lists the last five errors that have occurred in

the Imager. From the Main Screen, touch:

Utilities>View System Info>Error history

• Troubleshooting screen - lets you view all errors by error number or

all jams that have occurred in the Imager. From the Main Screen,

touch the Help button, then select the Troubleshooting tab.

For more information on troubleshooting see, “Correcting Errors” on

page 3-1 and “Correcting Film Jams With the Imager Powered ON” on

page 3-2.

Correcting Errors Do the following from the Troubleshooting screen on the local panel.

1. Select View errors by number.

2. Touch OK.

3. Select the error.

4. Touch View.

5. Follow the directions in the Error Correction box.

NOTE: If available, touch the Show Me button to view a video of the

corrective action.