User`s manual

Intel-GE Care Innovations™ QuietCare® System
Hardware Maintenance Guide
Page 36 of 60 Document: DHF-3756
Revision: 1.0 Effective: January 29, 2012
What You See What It Means
being sent Server reachable operations.
System Recovery Alerts
bei ng sent Paging system
is back on normal line
power
The QuietCare paging system is working and back to normal
operations.
QuietCare — Dial-Up Service Kit
As part of the installation process, the member of your staff designated as the QuietCare program manager for
your facility receives a free service kit. Along with this kit, an Inventory Sheet will be provided that should be
used to keep track of used items. When you run low on a specific item, contact Customer Support at 1-855-
885-CARE or email at [e-mail]. There may be a small fee for any additional items.
The dialup service kit may include:
 PIR motion sensors
 Screws
 Flat brackets
 Antenna for base station
 AC power plugs
 Phone cord
 VHB tape
Base Station Overview and Placement
The base station regularly transmits the data it receives from the motion sensors to the secure QuietCare
off-site server over an analog (POTS) line. The QuietCare base station has a built-in RJ-11 splitter. If
there is only one phone jack available, the phone and/or answering machine, caller ID, etc., can be plugged
into the QuietCare base station. In most cases, the base station should be the first device connected to the
phone jack. (See Connecting the Base Station section for exceptions.)
If the phone line is in use at any time, the system detects this and waits until the phone line is free before
attempting to connect to our servers. Since base station notifications are made via an analog (POTS) line,
neither your community’s nor the resident’s phone bill will increase.
The base station receives power via an AC adaptor that must be plugged into a constant source of power,
not an outlet that is controlled by an on/off switch.
Base station front and back
( i nd icating se r i al number location) :