User guide

Page 2 of 16
Contents
Intended Use..................................................................................................................2
What’s in the box?.........................................................................................................3
Care Innovations Link Personal Response System....................................................4
For your safety - installation advice.............................................................................5
Quick start guide...........................................................................................................6
Using your Care Innovations Link personal response system ..................................8
Making a help call...................................................................................................................... 8
Cancelling a help call on the home base .................................................................................... 8
Using the Customer Care button................................................................................................ 9
Answering calls remotely using the personal help button............................................................ 9
Switching between hands-free and handset modes.................................................................... 9
Status warnings...........................................................................................................10
Telephone line monitoring........................................................................................................ 10
AC Power failure monitoring .................................................................................................... 10
What the LED lights on the home base indicate ....................................................................... 11
What the red LED light on the personal help button indicates................................................... 11
Help and Advice ..........................................................................................................12
False alarms............................................................................................................................ 12
Troubleshooting....................................................................................................................... 12
Cleaning.................................................................................................................................. 12
Moisture .................................................................................................................................. 12
Battery information .................................................................................................................. 12
FCC Notices.................................................................................................................13
Industry Canada Warnings .........................................................................................15
Technical Details .........................................................................................................16
Intended Use
This device is intended to enable a user to request assistance by providing an additional
method of communication in the event of a potential medical emergency, specifically in a
non-clinical setting.