Operation Manual

6. TROUBLESHOOTING
6.1 SOFT RESET
If your FREECOM 2 stops responding, reset it by either:
● Turning it off and then on again (see Switching Your Unit On/Off on page 6).
● Using the supplied USB cable, connect your computer or wall charger to the FREECOM 2 USBport for 30
seconds.
6.2 RESET PAIRING
This option deletes all paired units and devices.
To reset pairing:
● Press and for 5 seconds.
6.3 RESET TO FACTORY SETTINGS
This option deletes all paired units, devices and all configuration settings.
To perform a factory reset through the unit, do one of the following:
● To use the unit buttons:
a. Check that your FREECOM 2 is in Standby (see FREECOM 2 Modes and Events - LEDIndications on page 33).
b. Simultaneously press + + for 5 seconds
● To use the SmartSet app:
a. Check that your FREECOM 2 is in Standby (see FREECOM 2 Modes and Events - LEDIndications on page 33).
b. Open the SmartSet app and tap .
c. Tap Settings.
d. Tap Reset to Factory.
● To use the voice-assisted menu:
a. Tap and .
b. When the voice-assisted menu reaches "Advanced Features Menu", tap or use VOX.
c. When the voice-assisted menu reaches "Reset to Factory Settings", tap or use VOX.
6.4 FAQ
Additional answers to common problems can be found at www.cardosystems.com/faqs.
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