Instruction Manual

Symptom Cause Corrections
Espresso only brews out
in drops.
Coee grounds are too ne
or packed down too rmly.
Machine is blocked by
calcium deposits.
Do not tamp coee
grounds so rmly. Use a
coarser grind of coee.
Decalcify the appliance.
See chapter 11.
No crema.
Coee is old or too dry.
Coee is not tamped rmly
enough. Water pushes
through the coee too fast.
Coee too coarse.
Coee blend not suited to
espresso coee.
Use fresh coee that is
ground right before
brewing.
Tamp coee grounds more
rmly. Use a ner grind.
Use a ner grind.
Change brand/roast of
coee. We recommend a
medium to dark roast of
high quality Arabica beans
such as the Capresso
brand.
Acid (vinegar) taste in
espresso coee.
Did not fully rinse the
system after decalcifying.
The coee is not fresh or of
high quality.
See chapter 11 for detailed
instructions on rinsing the
system after decalcifying.
Grind fresh whole bean
coee right before brewing.
After opening store whole
beans in a dark, air-tight
container to maintain its
freshness. Use beans
within 1 week.
Espresso not hot enough.
Pre-warm cups and
system.
Pre-warm cups with hot
water or on the cup
warming tray. Purge brew
head and portalter
immediately before
brewing. Dry portalter
and sieve before lling with
grinds. See chapter 4.
Symptom Cause Corrections
Uneven cup lling.
Outlet in sieve or portalter
blocked.
Uneven dosing or tamping
of ground coee into sieve.
Remove sieve from
portalter. Clean with sti
brush. Clean portalter.
Evenly distribute the nely
ground coee into the
sieve and tamp rmly and
evenly.
Loud pump noise/no
water from brew head.
No water in water tank.
Air blockage in pump.
Water tank is not in the
correct position.
Fill water tank with fresh,
cold water.
Coee/Steam button
should be illuminated white
for steam/froth function.
Place small frothing pitcher
under frothing wand and
turn selector dial to steam.
After a few seconds a
steady stream of water
should emerge from the
frothing wand. Allow a few
ounces of water to ow out
of the frothing wand then
turn the selector dial back
to the center position ( ).
Adjust the water tank so it
is in the right position. See
chapter 3, a.
Water tank drips/leaks
when removed.
The base valve on the
bottom of the water tank
may be stuck.
Use nger to push valve
back into place while
holding the water tank over
a sink.