Technical data

38
8 Troubleshooting
8 Troubleshooting
Problem Cause/Result Action
Grinder is making a very
loud noise.
There are some
foreign bodies in the
grinder.
l Contact Customer Support in your
country (see ‘JURA contact details / Legal
information’).
The coffee grounds
container indicator x is
flashing continuously.
Drawer with coffee
grounds container has
not been correctly
inserted.
l Insert the drawer correctly.
The frother does not
produce enough milk
foam.
Easy Cappuccino
Frother is dirty.
l Clean the Easy Cappuccino Frother
(see Chapter 6, ‘Maintenance – Cleaning
the Easy Cappuccino Frother’).
Coffee only comes out in
drips.
Coffee or pre-ground
coffee has been
ground too fine and is
blocking the sieve.
l Put the grinder on a coarser setting or
use coarser pre-ground coffee
(see Chapter 2, ‘Preparing and using your
IMPRESSA for the first time – Adjusting
grinder’).
Water hardness cannot be
adjusted.
CLARIS filter cartridge
is activated.
l Deactivate the CLARIS filter cartridge
(see Chapter 2, ‘Preparing and using your
IMPRESSA for the first time – Using and
activating filter’).
The maintenance indicator
lights up and the bean
container indicator
c
continues to flash although
it has been filled.
The machine will not
be able to tell that the
bean container has
been filled until the
next time you make a
coffee.
l Prepare a coffee speciality.
o If you have not been able to solve the problem, contact
Customer Support in your country (see ‘JURA contact
details / Legal information’).