Instruction Manual
d. Remove the water tank and rinse thoroughly, then ll with fresh cold water.
Repeat steps b and c above to rinse the brew head and steam wand. (It is not
necessary to wait for 5 minutes in step b)
e. After you have completed the above operation, the red indicator and white
indicator will not blink alternately, and the decalcifying is nished.
15. Troubleshooting
Coee runs down the side of the portalter
a. Portalter is not properly inserted.
Turn the handle of the portalter further to the right.
b. Edge of sieve not free of ground coee.
Switch OFF the appliance, remove the portalter holder and clean the edges of
the sieve.
Loud pump noise
a. No water in tank.
Fill with water.
b. Water tank not in correct position.
Raise water tank and put into the correct position.
Very little or no coee ows through the portalter
a. No water in tank.
Fill the tank with water.
b. The screen inside the brew head is blocked.
Brew water through the screen without the portalter inserted.
c. The two-cup sieve is blocked.
Clean the sieve, insert into the portalter and pump water through without
coee. If no water comes through the sieve call Customer Service (see chapter
17) to order a replacement sieve.
Espresso brews out only as drops
a. Coee grounds are too ne or packed down too rmly.
Do not tamp coee grounds so rmly. Use a coarser grind of coee.
b. Machine blocked by calcium deposits.
Decalcify the appliance. See chapter 14.
No crema
a. Coee old or too dry.
Use fresh coee.
b. Coee not pushed down rmly enough. Water pushes through the coee
too fast.
Tamp coee grounds more rmly. Use a ner grind.
c. Coee too coarse.
Use a ner grind.
d. Coee blend not suited to espresso coee.
Change brand of espresso.
Espresso not hot enough
Pre-warm cups and system, see chapter 5.