User Guide

14
16. Troubleshooting
Timer and indicator lights are blinking rapidly
• The machine has not been cooled down after frothing milk
Place an empty cup under the steam wand and turn the steam control knob to
the open position. Allow hot steam to be released from heating system. Once all
steam is released, turn the steam control knob to the closed position.
Water leaks from the bottom of the espresso machine.
• There is too much water in the drip tray.
Clean and dry the drip tray and replace.
• The machine has possible internal defect.
Contact Customer Service.
Coee runs down the side of the portalter.
• Portalter not properly inserted.
  Turnthehandleoftheportalterfurthertotheright.
• Edge of sieve not free of ground coee.
  TurnOFFtheappliance,removetheportalterandcleantheedgesofthesieve.
• Sealing ring inside brew head is dirty.
TurnOFFtheappliance,removetheportalterandbrewheadscreen(Fig.7)
and clean sealing ring with a hot damp cloth.CAUTION! HOT!
• Sealing ring no longer has elasticity.
Sealing ring must be replaced. Please contact Customer Service.
Very little or no coee ows through the portalter.
• No water in water tank.
Fill water tank with fresh, cold water.
• The screen inside the brew head is blocked.
  Brewwaterthroughthescreenwithouttheportalterinserted.Ifnowater
comes through, unscrew the screen and clean and replace. See chapter 14.
• The sieve is blocked.
  Cleanthesieve,insertintotheportalterandpumpwaterthroughwithout
  coee.IfnowatercomesthroughthesievecallCustomerServicetoordera
replacement sieve.
Espresso brews out in slow drips.
• Coee grounds are too ne or packed down too rmly.
 Donottampcoeegroundsashard.Useacoarsergrindofcoee.
• Machine blocked by calcium deposits.
Descale the appliance. See chapter 15.
No crema.
• Coee old or too dry.
Use fresh coee that is ground right before brewing.
• Water pushes through the coee too fast. Coee too coarse.
Use a ner grind. Use 1 scoop of ground coee per cup.