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User manual

ManualsBrandsCanyon ManualsComputer equipmentCNP-WF514A
39404142434445464748
EN - 46
Troubleshooting
Please refer to the following procedures if CNP-WF514A does not function as it
should be. Be advised that the following instructions are only intended for simply
troubleshooting purpose. Please contact your local authorized shops for further
troubleshooting and technical support.
Can not access the web-based configuration utility from Client device
1. Verify if the LAN LED is on or if the connection cable is firmly connected.
2. Check whether client device resides on the same subnet with device LAN
IP address.
3. If client device is configured as a DHCP client, check whether the client
device is assigned an IP address from other DHCP server. Renew the IP
address of client device if necessary.
4. Make sure browser on client device is not configured to use a proxy server.
5. Verify device IP address. It might be different from device default LAN IP
address (192.168.1.1)
Do not remember password.
1. Press and hold the reset button on the front panel of device for more than
5 seconds.
2. Unplug power adapter and wait for 5 seconds before plugging it in again.
Device malfunctioning with cable/DSL modem connection.
1. Please check signal stability from cable/DSL modem. There should be a
signal indicator on the modem displaying its connection status. Contact
ISP if the signal is bad.
2. Please check status indicators on the front panel of device. When working
properly, the SYS indicator should be solid and the WAN indicator should
be blinking. The LAN indicator(s) should also be blinking with
corresponding client device(s) connect to the device.
3. Please verify that the network cables are working properly.
4. Enable DHCP server function. Please refer to LAN setup section
5. Reset the device as described at above section if all else failed.
Setup PC(s) to obtain IP address manually.
The below instructions only refer to Windows XP verison OS only. Please refer
to OS manufacturer for other OS
1. Click on Start Settings Control Panel.
2. Click on Network and Internet Connections and then Network