User manual

Troubleshooting
Please refer to the following procedures if CNP-WF511 does not function as it
should be. Be advised that the following instructions are only intended for simply
troubleshooting purpose. Please contact your local authorized shops for further
troubleshooting and technical support.
z The device does not work properly.
1. Reinsert the wireless PCI adapter as instructed in Connecting to Device
section.
2. Please make sure the device drivers installed matches the device inserted.
3. Check on device status under device manager. If an exclamation mark is
displayed next to the device name, please uninstall the driver as
instructed in Installing Device Driver section.
z Unable to establish connection with other PCs linked via Ethernet with
Infrastructure configuration.
1. Please make sure that the PC connected with wireless USB adapter is
powered on.
2. Please also make sure that the device is configured on the same channel
and with the same security options as with the other PCs with
infrastructure connection.
z Unable to connect to the wireless network/accessing to the Internet
with device installed.
1. Please examine the broadband modem for normal activity by checking
status LED indicator.
2. Please also examine the wireless router if it is functioning properly. Check
if the power adapter and network cable is firmly plugged in.
3. Verify IP address, subnet mask, gateway, and DNS settings are
configured as required by wirless router.
4. Make sure SSID(Service Set Identifier) on the device is setup in
accordance with wirless router in infrastruture mode.
5. Make sure that the SSIDs are identical on devices in AD-HOC mode. It is
recommended to establish a BSS(Basic Service Set) and wait for a few
moments before setting up the other device to prevent multiple singular
BSSs being established.
6. Please make sure that the security settings on the device is matching that
of wireless router/access point.