User Guide

Trouble Shooting
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Trouble Shooting
Troubleshooting
Symptoms Cause Corrective Actions
Strong pungent odour. •Covernotreplacedand/orproperlysecured
•Coversealmissingordamaged
•Insucientorincorrectventing
•Insucientcleaningfrequency
•Securecoverfully
•Replaceappropriateseal
•Verifyinstallationismadepermanufacturer’sinstructions
and local plumbing code
•Reduceintervalbetweencleaning–4to6weeksis
typical but each installation is dierent
Sink or drain has backed
up with water
•Interceptormaintenanceisoverdue
•Accumulationofgrease/debrisbetweenkitchen
and interceptor
•Theowcontroloriceisblocked
•Theowcontrolandgreasetrapwasimproperlysized
•Thegreasetrapisfullofsolidsand/orgrease
•Thegreasetrapcloseto,atorbeyonditscapacityof
solids and/or grease
•Seekemergencyplumbingassistancetoremove
restriction/blockage. Consider moving the interceptor
closer to the kitchen
•Isolatedrain,openaccessibleowcontroland
clear blockage
•Closetheballvalveorplugthesinkandremovethe
obstruction by removing the ow control access lid.
•Installaproperlysizedgreaseinterceptor
•Increasecleaningfrequency
I think I have
missing parts
•Partshavebeenremovedorlostduringpriorservicing •Checkexplodeddrawinginthismanualtoconrm
the parts that are supposed to make up your
interceptor model
Excessive solids
accumulation
•TheGreaseInterceptorisfull/requirescleaning
•Foodwasteonpots,plates&utensilsarenotbeing
scrapedintothegarbage&isbeingusheddownthe
sink. This food waste accumulates on the bottom of
the tank
•Greaseinterceptorhasremaineddormantfora
period of time
•Increasecleaningfrequency
•Trainstaastoimportanceofgoodkitchen
practices.
•Installasolidsinterceptorinorupstreamof
the interceptor. Use screens on oor drains
and sinks
•Contactalicensedserviceprofessionalto
re-commission your interceptor
My indirect connection
leaks all over the oor
when I empty the sink(s)
•Incorrectlyinstalled/locatedowcontroldevice •Moveowcontroldevicetoalocationupstreamofthe
indirect connection
The XL inlet bae is not
working/is broken
•Damaged/brokenparts •ContactCanplasfortechnicalassistance