Specifications

Personalized
Support for the
Imaging Professional.
Canon Professional Services (CPS) provides significant membership benefits to
individual working professionals who use qualifying Canon equipment.
Substantial discounts are applied to repairs sent in under a Gold or Platinum membership.
Members will also enjoy substantially reduced repair downtime with 2- or
3-day turnaround on most repairs depending on membership level.
Canon understands the need for professional image makers to have a “try before
you buy” program. This unique evaluation loan program helps you save valuable time and
money on essential purchases (available to Gold & Platinum members only).
Canon’s highly skilled and US-based support agents are available around-the-clock
to help you with any technical issues that may arise. Members can also enjoy exclusive
on-site service and support at select sporting events, trade shows, and educational events.
Not a member? Learn more at: cps.usa.canon.com
• Discounted repair service
• Expedited repair turnaround
• Equipment evaluation loans
• 24/7 U.S.-based domestic & international
*
hotline
• On-site support at major events and shows
*
For US-based customers only.
World Class Service and Support For Professionals.
State-of-the-art, high-quality, easy to use – these describe Canon’s service and
support programs just as accurately as they do Canon’s products. Whether you’re
an individual or represent a large enterprise, your needs are critical, which is
why Canon provides unique customer service and support programs specifically
for professionals. Flexible and customized service offerings and membership
programs designed to meet your needs and your budget give you access to 24/7
technical support at our 100% U.S.-based call center, factory-trained service
technicians, genuine Canon parts, a nationwide service network including the Canon
Hollywood Professional Technology & Support Center, loaner equipment…and much more.
Canon’s team of service and support professionals is here to assist you to get the most out of your Canon
products and to support you whenever you need it. You are never on your own.
1-800-OK-CANON
PRO.USA.CANON.COM/SUPPORT
Nationwide
Service & Support
Network For
Professionals
Product Repair and Maintenance
• Nationwide State-of-the-Art Service Facilities
• Fast Repair Processing & Available Loaner Equipment
• Genuine Canon Parts
• Factory-Level Quality
• Precision Lens Centers
Customer Service & Technical Support
• Team of Industry Experts
• Industry-Leading Response Times
• In-House Studio Test Environment
• 24/7 Support Available
• 100% US-Based
Focused on Professionals. Custom Service Programs.
Canon’s custom service programs are designed for professionals
with even the most critical uptime requirements and high
priority needs, and provide extensive service and support
benefits to keep your business up and running.
Canon Professional Services (CPS)
Canon CarePAK and CarePAK PRO
for Professional Inkjet Printers
Canon Corporate Services
Canon Professional Production System (PPS)
Support Pack for Cinema Professionals
CANON
CORPORATE
SERVICES
RECOGNITION FOR EXCELLENCE
PCMag.com Readers’ Choice Award for Service & Reliability
PCMag.com logos are trademarks of Ziff Davis, Inc. Used under license. Reprinted with permission.
©2012 Ziff Davis, Inc. All rights reserved.
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