User`s manual

Appendix
143
Error Messages
Message
Problem
Solution
<ERROR 002001 ImageCapture>
failed to connect to the camera control server.
SERVER=<IP address>:<port number>
PRIVILEGE=<Upload>
Connection to the camera control server failed. There may be a problem on the camera
control server.
Launch the event viewer and check for error messages recorded in the application log.
If an error is recorded, refer to the error message list for the correct solution.
Message
Problem
Solution
<ERROR 002002 ImageCapture>
failed to get camera control.
SERVER=<IP address>:<port number>
Connection to the camera control server failed. There may be a problem on the camera
control server.
Launch the event viewer and check for error messages recorded in the application log.
If an error is recorded, refer to the error message list for the correct solution.
Message
Problem
Solution
a) If camera switching fails
<ERROR 002003 ImageCapture>
failed to operate the camera.
SERVER=<IP address>:<port number>
CAMERA_ID=<camera number (integer of 1 or higher)>
b) If pan, tilt or zoom operation fails
<ERROR 002003 ImageCapture>
failed to operate the camera.
SERVER_ID=<IP address>:<port number>
PAN=<attempted pan value>
TILT=<attempted tilt value>
ZOOM=<attempted zoom value>
c) If switching backlight compensation on or off fails
<ERROR 002003 ImageCapture>
failed to operate the camera.
SERVER_ID=<IP address>:<port number>
BACK_LIGHT=<{ON|OFF}>
Camera operation failed. This is probably caused by one of the following:
1. The camera is switched off.
2. The camera's RS cable is not connected correctly.
3. The camera settings are incorrect.
4. Some other problem with the camera control server.
Launch the event viewer and check for error messages recorded in the application log.
If an error is recorded, refer to the error message list for the correct solution.
2. Errors During Image Data Capture