User`s manual

134
Error Messages
Message
Problem
Solution
Failed to start WebView Livescope Service Control Manager.
The camera server cannot be launched. This is probably caused by one of the following:
1. The TCP/IP service is not running.
2. There was a problem with the camera server installation.
1. Open the "Network" control panel and select the "Protocols" tab. Check that the
"TCP/IP protocol" is installed. If it is not installed, click the [Add(A)] button and install the
TCP/IP protocol.
2. If step 1 does not resolve the problem, re-install the camera server.
Message
Problem
Solution
Failed to start WebView Livescope video capture server.
The camera server video transmission function cannot be used. This is probably caused
by one of the following:
1. The video capture board is not operating correctly.
2. There was a problem with the camera server installation.
1. Check that the video capture board and the board driver were installed correctly.
If they are not installed, install them according to the instructions in the manual
supplied with the video capture board.
2. If step 1 does not resolve the problem, re-install the camera server, as follows:
1) Launch "Add/Remove Programs" in the Control Panel and delete the video capture
board driver. The driver names are as follows:
Osprey-100 board: "Osprey-100"
Meteor or Meteor 2 board: "Matrox Imageing Products"
2) Launch the camera server installer and install the camera server.
Message
Problem
Solution
Failed to start WebView Livescope Camera Control Server.
The camera server camera control function cannot be used. This is probably caused by
a problem during camera server installation.
1. Restart the machine.
2. If step 1 does not resolve the problem, re-install the camera server.
Message
Problem
Solution
Failed to start WebView Livescope Maintenance Server.
The camera server setup function cannot be used. This is probably caused by a
problem during camera server installation.
1. Restart the machine.
2. If step 1 does not resolve the problem, re-install the camera server.
Service Event Log Messages
1. Service control manager-related event log messages