Before Reading the Operation Guide Notice on New Functions and Changes Operation Guide This notice describes new functions and specification change with the latest firmware, and the latest information such as changes to the "Operation Guide" on P. ii to P. xvi. For those already using this product For the latest information of the firmware update, please read P. ii to P. xvi. For those using this product for the first time Please read P. ii to P. xvi in conjunction with P.
Checking and Updating the Firmware Version Use the Camera Management Tool to check and update the firmware version of the camera. Download the latest firmware from the Canon website and update the firmware of the camera, as required. For details on using the Camera Management Tool, please refer to "Camera Management Tool User Manual". Latest Firmware Versions Camera Model Firmware Version VB-H45, VB-H45B*, VB-M44, VB-M44B* VB-H730F Mk II VB-S30D Mk II, VB- S31D Mk II 1.1.
New Functions and Specification Changes Target Models The new functions and specification changes of the new firmware are indicated below. Screenshots on this notice may differ from the actual screens, depending on the model you are using.
Target Models New Functions and Specification Changes VB-R13VE, VB-R13 VB-R11VE, VB-R11 VB-H45, VB-M44 VB-R12VE, VB-R10VE VB-H730F Mk II VB-M50B, VB-H652LVE VB-S30D Mk II VB-S30VE VB-H651VE, VB-H651V VB-S31D Mk II VB-S800VE VB-M641VE, VB-M641V VB-S800D Mk II VB-S910F VB-M640VE, VB-M640V VB-S900F Mk II VB-H761LVE-H, VB-H761LVE VB-S805D Mk II VB-H760VE, VB-H751LE-H VB-S905F Mk II VB-H751LE, VB-M741LE-H VB-M741LE, VB-M740E Factory Default Settings: Setting values changed (User Authority) P.
Operating Environment The operating environment for the latest firmware is described below. PC Environment Details CPU (Recommended) Intel Core i7-2600 or higher Graphics Board (Recommended) Not specified Memory (Recommended) 2 GB or higher Viewer Display (Recommended) 1920 x 1080 or higher Windows 7 Ultimate/Windows 7 Professional/Windows 7 Internet Explorer 11 32/64-bit, Enterprise/Windows 7 Home Premium SP1 32/64-bit Chrome 65*2 OS and Compatible Web Browser Windows 8.1/Windows 8.
Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer) – As of April 2018 Mobile Devices OS Compatible Web Browser Windows 10 Home 64-bit Internet Explorer 11, Microsoft Edge*1 Surface 3 – Must be configured to allow use of JavaScript, and web storage – For Camera Viewer only, cookies must be enabled iPad Pro 12.9-inch iPad Pro 10.5-inch iPhone 7*2 iPhone 8 Plus*2 iPhone X*2 iOS 10.3.3 iOS 11.3 Nexus 9 Android 7.1.1 Chrome 65*1 Galaxy Tab S 8.4 Android 4.4.
Camera Viewer Adjusting Video > Focusing One-shot AF operations are now also possible in the Camera Viewer. [One-shot AF] button Use when [Focus] is set to [Manual]. When you click to manual. , the camera will focus once using autofocus and then switch Important For precautions on focusing and the focus range, please refer to "Operation Guide". Setting Page [Basic] > [User Management] It is now necessary to enter a confirmation password when setting the password for an authorized user.
[Camera] > [Initial Settings] Recommended values have been changed for [Exposure], [Shutter Speed Limit (Lower)], [Shutter Speed Limit (Upper)], and [Shutter Speed], which are displayed when [Motion Priority] in [Simple Camera Settings] is selected. The notes regarding [Motion Priority] and [Depth Priority] in [Simple Camera Settings] have been changed according to the improved performance. [Simple Camera Settings] Type Motion Priority [Exposure] Auto [Shutter Speed Limit (Lower)] 1/1000 (sec.
[Video and Audio] > [ADSR] / [Video and Audio] > [Privacy Mask] When changing the camera angle in the settings for specifying the ADSR area and privacy mask area, presets can now be selected from a preset selection box in addition to slider operations.
[Video and Audio] > [On-screen display] The maximum number of characters that can be entered for [Text string display] has been increased to 40 when [Display designated string] is selected in [Text display]. Note • Setting the [Text display], [Date display], and [Time display] to the same position may result in not displaying all of the information. In such case, items set with [Upper right] or [Lower right] for [Position of text display] are prioritized for display.
[Half Duplex] You can prevent howling that occurs when the microphone and speaker are placed nearby. However, there is no sound sent from the camera to the viewer while the camera is receiving audio from the viewer or while an audio file is being played back. Therefore, even if the [Audio Reception] button of the viewer is active (purple), audio input from the microphone cannot be received.
List of Factory Default Settings The setting values for the factory default settings are changed as indicated below.
Information on Other Changes In addition to the changes due to the firmware update, the following changes have also been made to the descriptions in the "Operation Guide". The target models for these changes are indicated below.
Discontinuation of the Setup CD-ROM The setup CD-ROM has no longer been included with the camera. The distribution of files such as the software, user manuals, and License Agreement of Software that were stored on the setup CD-ROM has been changed as indicated below. Type Name Distribution Network Video Recording Software RM-Lite No longer provided Camera Management Tool Software Recorded Video Utility On-screen Display Assist Tool* 1 Download from the Canon website Installer name: VBToolsInstall.
Revision to the Operation Guide Privileges Required for Operating the Camera Viewer The following menu and buttons can be used even if all the privileges of an authorized user or a guest user are disabled. [Main] Menu – [Language] Button – [Switch Users] – [Settings Page] – [Mobile Camera Viewer] [Reconnect] Button Information Display [Video Record] > [Upload] The following "Important" text has been deleted.
Troubleshooting Countermeasures have been added for the following problems. Problem Countermeasures Cannot connect to the camera. Video is not displayed. There is no audio.* The viewer gets disconnected. • Configure to exclude the camera, or the software where the problem occurred, in your security software. The Camera Viewer will not launch. • Use one of the following procedures, when you launch the Camera Viewer and a file block security warning is displayed because of an unverified publisher.
Network Camera Operation Guide / / / / / / / / / / / / / / This User Manual should be read before using the network camera.
Introduction Thank you for purchasing a Canon Network Camera (hereafter referred to as the camera)*. This “Operation Guide” explains the camera settings and operations. Read this guide carefully before using the camera to ensure correct use. Also, be sure to read the files in the LICENSE folder on the Setup CD-ROM. * The cameras described in this manual may include models not available in your country and/or region.
visible to all persons monitored by the product should inform such persons that the product records both their images and their conversations. Please be advised that Canon shall not be liable in any way in the event of a dispute between any user and any third party concerning the installation of the product or camera and/or audio monitoring or recording.
Software under GPL and LGPL If you would like to obtain the source code under GPL/LGPL, please contact us at nvsossg@canon.co.jp and provide the following information in English or Japanese: 1. Product name and firmware version. 2. Name of the software module or modules you would like to obtain. You can obtain the source code for at least three years from the day you purchased this product. Please note we may bill you for any costs we incur in providing you the source code.
User Manuals Types of User Manuals The following describes the different camera user manuals. When you are instructed to reference another manual, its name will be listed as shown below. Included User Manuals Installation Guide This describes precautions and procedures for installing the camera. Guides Included on the Setup CD-ROM Operation Guide (This Guide) This explains the camera initial settings, camera angle settings, camera viewer operations, settings on the Setting Page, and troubleshooting, etc.
Symbols Indicating Camera Models Symbols Indicating Camera Models Explanations that differ depending on the camera model are indicated by the camera name and the following symbols.
Safety Precautions This section explains precautions that must be followed when using the camera. If they are not followed, injury, death and/or property damage may occur. Read the following information carefully and be sure to follow the precautions. Important Warnings Caution TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
FCC NOTICE Network Camera, Model Name: VB-R13VE, VB-R12VE, VB-R11VE, VB-R10VE, VB-H652LVE, VB-H651VE, VB-M641VE, VB-M640VE, VB-H761LVE-H, VB-H761LVE, VB-H760VE, VB-H751LE-H, VB-H751LE, VB-M741LE-H, VB-M741LE, VB-M740E This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Precautions Camera Precautions Warning If you discover defective conditions such as smoke, strange sounds, heat or strange odors, immediately stop using the camera and contact your nearest dealer. Fire or electric shock may result from continued use. Failure to do the following may result in fire or electric shock. • If thunder starts, stop installation or inspection etc. and do not touch the camera or continue connecting the cable. • Do not disassemble or modify the camera.
Precautions for Built-In Camera Functions and Included Software Caution Do not use the following built-in camera functions or included software in situations requiring high reliability: – Intelligent Function – Image Stabilization Function – Network Video Recording Software RM-Lite These do not guarantee high-precision capture and cannot support applications beyond their intended range of use. Canon will assume no liability for any accident or damage resulting from the use of these functions or software.
Cleaning the Lens Use a commercial lens cleaner to remove grime on the lens surface. • Scratches on the lens surface may result in poor video capture. • Auto focus functionality may be degraded if the lens surface is dusty or dirty. Camera Disposal Dispose of the camera in accordance with local laws and regulations. Be sure to remove the memory card* from the camera before the disposal. * In this guide, “memory card” refers to compatible memory cards that can be used by the cameras.
Table of Contents Introduction...................................................................................................................... 2 Precautions for Use (Disclaimer) ............................................................................................ 2 License Agreement for Included Software ............................................................................. 3 Trademarks ......................................................................................................
Setting up Networks.............................................................................................................. 40 Checking the Video............................................................................................................... 40 Setting up the network without a DHCP server..................................................................... 41 Chapter 3 Setting the Camera Angle Flow for the Setting of the Camera Angle....................................................
About Each Setting Page...................................................................................................... 90 Video Output ......................................................................................................................... 93 [Basic] > [Network] Configuring Network Settings .................................................................................. 94 LAN .........................................................................................................
[Camera] > [Panorama] Creating a Panorama Image .................................................................................. 123 Creating a Panorama Image............................................................................................... 123 Saving the Panorama Image as an Image File/Opening the Image File ............................ 125 Capture Settings .................................................................................................................
RTP Server .......................................................................................................................... 156 Audio Multicast ................................................................................................................... 156 RTP Stream 1 to 5 ............................................................................................................... 157 [Video Record] > [Upload] HTTP and FTP Upload Settings ................................................
[Event] > [Intelligent Function] - Shared Operations -............................................................................................. 199 Configuring Operations for “Detected” ([Event] Tab)......................................................... 199 Restarting Intelligent Function ............................................................................................ 200 [Event] > [Switch Day/Night] Executing Presets When Switching Day/Night Mode ........................................
[Maintenance] > [Log] Checking/Sending Camera Log Information.......................................................... 224 View Logs............................................................................................................................ 224 Log Notifications ................................................................................................................. 224 Chapter 6 Appendix Modifiers ...................................................................................
Chapter Before Use This chapter explains the camera functions, software and operating environment. It also describes the flow from preparation and setup through to actual use.
Functions of the Network Camera A network camera not only enables you to operate the camera, but also allows you to record and upload the video, and perform monitoring using the various intelligent functions of the camera. However, the functions that can be used differ depending on the model. For the difference in functions by model, please refer to the table below.
R10 M641 M640 M741 M740 Pan/Tilt/Zoom - - - - Digital PTZ - - Audio I/O Terminals - - - External Device Terminals - - - - Full resolution Infrared Illumination 1280 x 960 - - - - Camera Angle Setting* - - Audio Detection - - - Auto Tracking - - - - Event Triggered Preset Movement - - - - Linked Event - - - Panorama Creation - - - - View Restriction Setting - -
Camera Software The following software is available for efficiently configuring and operating the camera. Camera Operations and Settings Camera operations are performed using the Camera Viewer/Mobile Camera Viewer. Camera settings are specified from the Setting Page. Camera Viewer (P. 49) /Mobile Camera Viewer Controls the camera, and monitors video and various events.
1 For details on using the utility and its functions, please refer to “Recorded Video Utility User Manual”. Before Use • Displaying a list of videos • Playing and deleting videos • Downloading videos to a computer The Recorded Video Utility can be installed from the installer. Installer location: Setup CD-ROM > the [Applications] folder > VBToolsInstall.exe RM-Lite This software displays, records and plays back video from up to four cameras via a network.
RM-64/RM-25/RM-9 This software allows network cameras to be used for multipoint surveillance, and for displaying, recording and playing back videos from the camera. The number of cameras that can be registered with RM-64/RM-25/RM-9 varies: 64, 25, or 9 cameras respectively can be registered. By using multiple Storage Servers, you can construct a surveillance system supporting up to 512 cameras. Note Licenses for upgrading from RM-9 to RM-25 or RM-64, and from RM-25 to RM-64 are also available.
1 Operating Environment Before Use For the latest information on this product (firmware and included software, user manual, operating environment, etc.), please refer to the Canon website.
Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer) – As of December 2016 Mobile Devices OS Compatible Web Browser Windows 10 Home 64-bit Internet Explorer 11, Microsoft Edge*1 Surface 3 – Must be configured to allow use of JavaScript, and web storage – For Camera Viewer only, cookies must be enabled iOS 9.3.5 iOS 10.1.1 Nexus 9 Android 7.0 Chrome 54*1 Galaxy Tab S 8.4 Android 4.4.2 Chrome 54*1 Galaxy Tab S 10.5 Android 4.4.2 Chrome 54*1 Nexus 6P*2 Android 7.
1 Steps for Setting Up the Camera Before Use Step 1 Preparing to Install the camera Make preparations to use the camera via a network. Install the necessary software “Installing Software” (P. 30) Check/configure the computer and web browser security settings “Checking/Configuring Security Settings” (P. 33) Use the Camera Management Tool to configure initial camera settings. “Configuring Initial Camera Settings” (P.
Step 5 Using the Camera Viewers Operate the camera while viewing the video in the Viewer. “Camera Viewer” (P. 49) Camera Viewer Step 6 Adjusting Advanced Settings According to its Use Advanced settings can be made in the Settings Menu, such as for camera control and security, according to how the camera will be used. Settings can also be made using the Camera Management Tool. For details, please refer to “Camera Management Tool User Manual”. “Setting Page” (P.
Chapter Camera Setup To prepare the camera for use, install the necessary software on the computer, and configuring the initial settings for web browser security and the camera. When initial settings are complete, access the camera and check if video can be viewed.
Installing Software Use the setup CD-ROM included with the camera to install the necessary software. Necessary Software You will need the following software: • Camera Management Tool (P. 37) • Recorded Video Utility • .NET Framework 3.5 SP1/.NET Framework 4.5 (unnecessary if already installed on computer) Note If .NET Framework 3.5 SP1/.NET Framework 4.
4 Select the installation method. 5 Confirm or select the software that will be installed. 2 Camera Setup If you select [Easy Installation], confirm the software that will be installed and click [Next]. If you select [Custom Installation], select the software to be installed and click [Next]. The User License Agreement screen is displayed.
6 Read through the user license agreement and click [Yes] if you accept it. Installation starts. 7 Click [Exit] or [Reboot]. The Camera Management Tool icon and Recorded Video Utility icon will be displayed on the desktop.
Checking/Configuring Security Settings Checking Firewall Settings 2 Camera Setup Camera configuration and operation may be blocked, depending on the security functions of the operating system and web browser. Change or check security settings beforehand. To use the software included on the setup CD-ROM on computers where Windows Firewall is enabled, you may need to add each software as an application allowed to communicate via the firewall.
3 Click [Change settings] > [Allow another app]. 4 Select the software to use, such as [Camera Management Tool], and click [Add]. Settings When Using Windows Server Adding the Camera IP Address as a Trusted Site When the security level for internet sites and intranet sites is set to [High], it is necessary to add the IP address of the camera to the list of trusted sites. Note • Set the camera IP address with the Camera Management Tool (P. 40).
3 Click [Trusted sites] > [Sites]. 2 Camera Setup The [Trusted sites] dialog box is displayed. 4 Enter the IP address of the camera under [Add this website to the zone], then click [Add]. Note • Clear the [Require server verification (https:) for all sites in this zone] checkbox if it is selected. The camera’s IP address will be added to the [Websites] list. • You can add IP addresses for multiple cameras by using a wildcard (*) when entering the IP address. For example, if you enter “192.160.1.
1 Open [Control Panel] and click [Hardware]. 2 Click [Sound]. The [Audio Service Not Running] dialog box is displayed. 3 Click [Yes]. The [Sound] dialog box is displayed. 4 Click the [Playback] tab to confirm that an audio device has been installed. If no audio device is installed, refer to your computer manual.
Configuring Initial Camera Settings Note 2 Camera Setup To use a camera, it is necessary to first set the administrator account for the camera, then configure the network settings, and then connect the camera and computer via the network. Use the Camera Management Tool to configure these settings.
1 Click the [Search Cameras] icon. The [Search Cameras] dialog box is displayed. 2 Search for a Camera. Click [Search]. Detected cameras will be displayed in the camera list. When a dialog indicating that a camera requiring an administrator to be registered has been found, click [OK]. Note If a camera is not detected, even though it is connected to the same network, click again to perform detection.
2 Set the Administrator Name and Administrator Password. (1) (3) Camera Setup (2) 2 (1) [Administrator Name] Enter the administrator name using only alphanumeric characters, hyphens, and underscores. (2) [Administrator Password] Enter the administrator password. (3) [Confirm Administrator Password] Enter the administrator password again for confirmation. 3 Click [OK]. A dialog confirming whether you want to reboot the camera is displayed. Click [OK] to reboot the camera.
Setting up Networks Configure the network settings of the camera. Select the camera in the camera list, click [Network] in [Camera Settings] > [Basic Camera Settings], and configure the settings. The Camera Management Tool also enables you to select multiple cameras from the camera list to configure. Checking the Video After configuring the initial settings of the camera, access the camera to check whether video is displayed correctly. 1 Launch the Camera Management Tool (P.
2 Camera Setup Note The web browser only starts when [Connectable] or [Connectable (error)] is displayed for [Connection Status]. Setting up the network without a DHCP server R13 R12 M50 H65x H76x H751 Cameras with the factory default settings are configured to obtain an IP address from the DHCP server. However, you can access a camera connected to a network environment without a response from the DHCP server by entering a specific IP address (192.168.100.1).
3 Enter the administrator name and administrator password, and click [Apply]. After the camera reboots, the Setting Page is displayed and you can configure the settings.
Chapter Setting the Camera Angle H651 M64x H751 M74x After installing the camera, set the camera angle while checking the video displayed on the Setting Page.
Flow for the Setting of the Camera Angle Adjust the camera angle when installing the camera or after changing the installation location. The camera angle settings are configured by accessing the Setting Page (P. 86). Important H651 M64x [Camera] > [Camera Angle] on the Setting Page is for camera installation adjustment and is not intended for regular use. It may damage the camera if used frequently.
Setting the Camera Angle H651 M64x 3 Select [Camera] > [Camera Angle] on the Setting Page to set pan, tilt, zoom, rotation and focus. Important • Connections to a single camera are limited to 30 minutes. Since the camera is automatically disconnected after 30 minutes elapse, click the [Reconnect] button to reconnect to the camera if you have not finished setting the camera angle. • Multiple computers cannot simultaneously connect to a single camera, using [Camera Angle].
(9) [Control Assist Correction] If you click [Exec] when the control assistance display does not match the actual camera angle, an operation is performed which confirms the actual camera angle, and the position of the control assistance display is automatically corrected. Correction takes approximately one minute. (10) [Camera Settings] Operate the focus. (11) Digital Zoom Range Displayed when [Digital Zoom] is set to [Enable] in [Camera] > [Camera] > [Camera Control] on the Setting Page.
Digital Zoom Range 3 To operate the camera angle using the [Rotation] slider, click the slider or drag the tab to adjust the camera to an angle where the subject in the video is horizontal. Setting the Camera Angle Controls the rotation. Setting Camera Angle by Clicking Video If you click anywhere in the video display area, the camera angle will change to center on that location.
[Focus] Selects the focus. [Auto] Automatically adjusts the focus. [Manual] You can click and hold the [Near] and [Far] buttons in [Adjust Focus] to adjust the focus in the near and far directions. When you click [Exec] in [One-shot AF], the camera will focus once using autofocus and then switch to manual mode. [Fixed at Infinity] You can set the focus so that it is fixed near infinity.
Chapter Camera Viewer Use the web browser to access the Viewer in the camera to perform camera operations, view live video, and check the status of events.
Viewing Video with the Camera Viewer You can start the Camera Viewer to switch users and check/configure the status of the camera as well as the video display. Note If you open another window or tab to access the camera while an authenticated web page is displayed, the authentication information of the displayed web page may be discarded. In this case, enter the authentication information again. Launching the Camera Viewer You can enter the IP address set with the Camera Management Tool (P.
The authentication screen for the Viewer is displayed. 5 Enter the administrator name and administrator password (P. 38), and click [OK]. 4 Camera Viewer The Camera Viewer is displayed. User Authentication When you use the Viewer and the Setting page, an authentication screen is displayed, and you are prompted to enter a user name and password. If you enter the wrong user name or password, you will not be able to connect to the camera.
Important • Change the administrator password periodically to enhance system security. Do not forget the new password. • Restore factory default settings if you have forgotten the administrator account (P. 247). However, you will become unable to connect to the camera because the administrator account is also initialized. Use the Camera Management Tool to configure the initial settings (P. 37).
2 Click [Switch Users]. 4 Camera Viewer The user authentication window is displayed. 3 Enter a user name and password and click [OK]. The Viewer for the user entered for user authentication is displayed. Note In environments without a proxy server, select [Network and Internet] > [Internet Options] > the [Connections] tab > [LAN settings], and clear the [Automatically detect settings] checkbox in [Control Panel].
Privilege Privileged Camera Control Scope of Privilege Grant to Authorized Users Video Distribution Audio Distribution Can perform the most Can perform some operations after the Viewer operations. administrator.
Camera Viewer Screen The privileges required for operating the Viewer are indicated with the following symbols.
(1) Video Display Area Displays video received from the camera. (2) [Reconnect] Button Reconnects to the camera. Can be operated when the Viewer is not connected to the camera. (3) [Full Screen Mode] Button Video is displayed in full screen mode (P. 62). (4) [Switch Area Zoom/Drag to Move] Button R1x M50 Switch between Area Zoom and Drag to Move functions for dragging in the video display area (P. 67). (5) [BLC] (Back Light Compensation) Button Turns on/off backlight compensation.
(17) [Main] Menu Switches the language or user, and switches the Setting Page or Mobile Camera Viewer. (A) (B) 4 (C) (D) Camera Viewer (A) [Language] Button Switches the display language. (B) [Switch Users] Use this to log in as an administrator or authorized user (P. 52). (C) [Settings Page] The screen switches to the Setting Page (P. 86). (D) [Mobile Camera Viewer] Switches the connection to the Mobile Camera Viewer.
(19) [Camera Operation] Menu Sets the pan/tilt/zoom, focus, exposure, and day/night switch of the camera. R1x M50 (K) R1x M50 (L) R1x M50 H76x (M) R1x M50 H76x (N) (O) (P) M50 H761 (Q) (R) (K) Pan/Tilt R1x M50 Operate a button to move the angle in the direction of the arrow (P. 69). (L) Pan/Tilt Speed R1x M50 Select the operating speed for the pan/tilt buttons (P. 69). (M) Zoom R1x M50 H76x Operate a button to zoom in and zoom out (P. 69).
(20) [Event and Input/Output] Menu Enables you to check the output operations and input status of an external device, the detection status of the intelligent function and the status of linked events. R13 R11 M50 H65x M641 H761 (S) H751 M741 R13 R11 M50 H65x M641 H761 (T) H751 M741 (U) 4 Camera Viewer R1x (V) R13 R11 M50 H65x M641 H761 (W) H751 M741 R13 R11 M50 H65x M641 H761 (X) H751 M741 (S) External Device Output R13 R11 M50 H65x M641 H761 H751 M741 Use external device output (P. 82).
Checking Information Information, such as the frame rate, camera pan/tilt/zoom values and descriptions of each function, is displayed in the Information Display. Warning and error messages will also be displayed here if there are problems with camera operations or systems. Information Display For details on the information displayed, please refer to “List of Viewer Messages” (P. 245). Important • When [Camera] > [Camera] > [Camera Control] > [Image Stabilizer] (P.
Changing the Reception Video Size and Display Screen Size You can set the size and format of the video received from the camera and the size of the display screen on the computer. Changing the Reception Video Size/Format and Display Screen Size Camera Viewer Open the 4 [Video and Audio] menu and configure the video received from the camera. (1) (2) (3) (4) (1) Video Size Setting Select the size and format of video received from the camera.
[Video Size Set] Setting Selectable Screen Size 1920 x 1080 / 960 x 540 / 480 x 270* Actual Pixels 480 x 270 960 x 540 1920 x 1080 Fit to Window 1280 x 720 / 640 x 360 / 320 x 180 Actual Pixels 480 x 270 640 x 360 1280 x 720 Fit to Window 1280 x 960 / 640 x 480 / 320 x 240 Actual Pixels 480 x 360 640 x 480 1280 x 960 Fit to Window Remarks [Actual Pixels] displays the video at the size at which it is being captured.
(1) (3) (2) (5) (4) (7) (6) (9) 4 (8) Camera Viewer (1) Menu Area Display Switch Button Switches between displaying and hiding the menu bar. (2) [Reconnect] Button Reconnects to the camera. Can be operated when the Viewer is not connected to the camera. (3) Full Screen Mode Switch Button Returns the video display area to the regular view. (4) [Video and Audio] Menu Configures the video display size and audio transmission/reception of the Viewer.
(I) Day/Night Set a capture mode suited to the brightness of the camera installation environment (P. 71). (J) Clear IR Mode M50 H761 Selects whether to enable/disable the clear IR mode that reduces shade and heat shimmer in far backgrounds (P. 71). (K) Switch Area Zoom/Drag to Move R1x M50 Switch between Area Zoom and Drag to Move functions for dragging in the video display area (P. 67).
Operating the Camera This section describes the operations and configuration required for using the camera, such as obtaining camera control privileges, setting the angle and focus. Important It is necessary to obtain the camera control privileges to perform the operations and configuration as first described in this section. To use the camera, you must obtain control privileges with the Viewer.
Important • Multiple users cannot obtain control privileges simultaneously. • The Obtain/Release Camera Control Privileges button is displayed for authorized users and guest users if [Camera Control] is selected in [Basic] > [User Management] > [User Authority] on the Setting Page. • Administrators can take away camera control privileges from authorized users or guest users. Authorized users can also take away camera control privileges from guest users.
Sliders Used for Digital Zoom and Enhanced Digital Zoom R1x M50 H76x If you set [Camera] > [Camera] > [Camera Control] > [Digital Zoom] to [Enable] on the Setting Page (P. 107), the digital zoom range (orange) will be displayed on the zoom slider and you will be able to use digital zoom. Also, if you set [Camera] > [Camera] > [Camera Control] > [Enhanced Digital Zoom] to [Enable] on the Setting Page (P.
2 Drag out a frame in the video display area. Drag left-to-right to define an area to zoom in on. Drag right-to-left to draw out a frame in which will appear a preview of the video display area that will be zoomed out to. When operating in Area Zoom mode, an icon (zoom in: ; zoom out: ) is displayed in the frame. To stop Area Zoom, right-click with the left mouse button held down, and the frame is displayed. 3 Release the mouse button.
Using [Pan/Tilt/Zoom] in the [Camera Control] Menu Open the R1x M50 H76x [Camera Operation] menu and perform camera pan, tilt, and zoom operations. M50 (2) R1x M50 4 Camera Viewer (1) R1x (3) (4) (1) [Pan/Tilt] R1x M50 The camera angle will move in the direction of each arrow. Movement will continue while you hold the button down, and stop when you release it. Click the center button to move the camera angle to the midpoint of the pan/tilt range of motion.
2 Use the frame in the panorama display panel to pan/tilt/zoom the camera. The frame indicates the area being captured by the current camera. Frame Move or Zoom by Dragging Click inside the frame and drag it to pan and tilt the camera. If you click and drag outside the frame, a new frame will be drawn. The camera will pan/tilt/zoom to capture the area in the frame. If you drag an edge of the frame to change its size, the camera will zoom in or out to capture the area in the frame.
Important • Cannot be set when [Exposure] is set to [Manual] on the Setting Page (P. 115). • Cannot be set when [Smart Shade Control] is set to [Auto] on the Setting Page (P. 116). Setting the Clear IR Mode M50 H761 If you click the [Clear IR Mode] button to enable it (make it purple), the video becomes black and white, which reduces shade and heat shimmer in far backgrounds.
Using Presets or the Home Position It is possible to control the camera using a preset or home position registered to the camera in advance. When you click the preset selection menu and select a preset from the list that is displayed, the camera will be set to the registered setting of the selected preset. Clicking the [Home Position] button will set the camera to the registered setting of the home position.
Viewer PTZ and Digital PTZ Viewer PTZ and Digital PTZ are both functions which allow easy panning, tilting and zooming using the digital zoom. Viewer PTZ Digital PTZ M50 H65x M64x H76x H751 M74x Enlarges the specified part of the video transmitted from the Transmits only the cropped part of the entire area that can camera and then displays it in the viewer. be captured by the camera. The size of the received data is small. Camera control is not required. Camera control is required.
Preview Frame 3 Move the frame to the area you would like to magnify and resize the frame as desired. Move or Resize by Dragging Press the mouse button inside the frame and drag it to move the preview frame. If you press the mouse button and drag outside the frame, a new preview frame will be drawn. You can resize the preview frame by dragging an edge of the frame. Move by Clicking If you click outside the frame, the preview frame will move and center on that point.
Note If you enable Digital PTZ while receiving H.264 video, the received video is switched to JPEG. Cropping Video With Digital PTZ Panel 1 Click the [Digital PTZ] button. 4 Camera Viewer The [Digital PTZ] button changes active (purple), and the Digital PTZ panel is shown in the control display area. 2 In the Digital PTZ panel, move and resize the preview frame. The preview frame operations are the same as with the Viewer PTZ (P. 73). The preview frame size can be set to any of 5 sizes.
Important M50 H76x Even if the camera angle is changed due to a slider operation or preset, the position of the preview frame on the Digital PTZ panel is fixed. Note The Digital PTZ uses digital zoom, so the higher the digital zoom ratio, the lower the video quality. Using Presets or the Home Position H65x M64x H76x H751 M74x You can use a registered preset or home position to specify the range for Digital PTZ.
Saving Snapshots You can take snapshots while checking the video in the video display area. 1 Click the [Snapshot] button at the moment you want to capture a still image. 4 Camera Viewer The snapshot panel is opened in the control display area and the still image from the instant that the button was clicked is displayed. If you click the [Snapshot] button again, the image displayed in the Snapshot panel will be updated. 2 To save the snapshot, right-click on the Snapshot panel.
Recording Video to a Memory Card Manually record video being displayed in the video display area to a memory card inserted in the camera. Note • You can manually record video if the following conditions have been met. – The memory card inserted in the camera is mounted. – [Operation Settings] is set to [Save Logs and Videos] in [Memory Card] > [Memory Card Operations] (P. 217) on the Setting Page.
Confirming Recorded Video Use the Recorded Video Utility to confirm and play back the video manually recorded to a memory card. For details, please refer to “Recorded Video Utility User Manual”.
Receiving/Transmitting Audio R13 R11 M50 H65x M641 H761 H751 M741 Open the [Video and Audio] menu to set the audio reception from the camera, the audio transmission from the Viewer and the corresponding volumes. Receiving Audio Receive audio from the microphone connected to the camera and play it back in the Viewer. 1 In the [Video and Audio] menu, click the [Audio Reception] button. Audio reception starts. The [Audio Reception] button icon will change to active (purple) while receiving audio.
4 Camera Viewer 2 Click the [Audio Transmission] button. Audio transmission starts. The [Audio Transmission] button icon will change to active (purple) while transmitting audio. 3 In [Input Volume], adjust the volume to an appropriate level using the slider. Note • To transmit audio, you must first set [Server] > [Audio Server] > [Audio Reception from Viewer] to [Enable] on the Setting Page (P. 155).
Checking the Status of Event Detection In the [Event and Input/Output] menu, you can operate the output of an external device and check the status of input of the external device, detection of intelligent functions, and occurrence of linked events. Operating External Device Output R13 R11 M50 H65x M641 H761 H751 M741 You can operate output for the external device set in [Event] > [External Device] (P. 163) on the Setting Page. Click the icon to switch between the active (purple)/inactive (gray) status.
If a name is entered in [Detection Settings Name] in [Event] > [Intelligent Function] on the Setting Page (P. 182), that name is displayed in [Setting 1] - [Setting 15]. Example: Setting 1: Video Detection status ON Other settings: Video Detection status OFF Note (3) [Intelligent Function (Auto Tracking)] R1x Displays the status of Auto Tracking set in [Event] > [Intelligent Function] > [Auto Tracking] (P. 194) on the Setting Page. If detection is triggered, the icon will turn green.
84
Chapter Setting Page The Setting Page enables you to configure all the settings required for using the camera. Please configure the settings on the Setting page according to how the camera will be used, before you use the camera. The Setting Page also provides menus for when the camera is in operation; for example, camera maintenance.
How to Use The Setting Page This section explains operations up to displaying the Setting Page, and common Setting Page operations. Note • The Setting Page can only be operated by administrators. • Use the Camera Management Tool in advance to configure the administrator account and network settings (P. 38). Accessing the Setting Page Directly enter the IP address set in the Camera Management Tool (P. 40) to display the Setting Page of the camera.
Important • If you open another window or tab to access the camera while an authenticated web page is displayed, the authentication information of the displayed web page may be discarded. In this case, enter the authentication information again. • To ensure security, exit the web browser after completing settings on the Setting Page and after using the Camera Viewer. • Do not open multiple Setting Pages at one time and try to change the settings of a single camera.
Important Do not use the [Back] or [Forward] buttons in the web browser to navigate Setting Pages. The changed settings may revert to the original settings or unwanted setting changes may be applied. Help Click [Help] at the beginning of any setting item to display a detailed explanation of that setting item. Setting Ranges and Character Limits For settings where you must enter numerical values or characters, the setting range or limits on the number of characters will be displayed.
(1) Video Display Area Camera video is displayed here. Use the mouse to set the areas, etc. The operations on the video display area are the same as in the Viewer (P. 66). R1x M50 You can perform the following operations while the cursor is [+] in the video display area for some Setting Pages. – Centering the camera angle to the position you click (P. 66) – Area zoom operations (P. 67) R1x M50 H65x M64x H751 M74x (2) Pan/Tilt Slider R12 Pan and tilt operations are the same as in the viewer (P. 66).
About Each Setting Page This section will give an overview of each item in the Settings Menu and each submenu. Each of the [Basic], [Video and Audio], [Video], and [Video Record] menus has a [Video] submenu, but the functions are all common. The functions can be set in any of the menus and the settings will be reflected in all of the [Video] submenus. 90 Basic • Network (P. 94) Network settings for connecting to the camera. • User Management (P.
Video and Audio R13 R11 M50 H65x M641 H761 H751 M741 Video Server • Server (P. 151) Settings for HTTP server, SNMP server, FTP server usage or WS-Security time checks. • Video Server (P. 154) Settings for clients that can be connected to a video server. • Audio Server (P. 155) R13 R11 M50 H65x M641 H761 H751 M741 Settings for audio transmission from the camera to the computer, and audio reception from the computer to the camera. • RTP Server (P. 156) Settings for RTP streaming.
Event • External Device (P. 163) R13 R11 M50 H65x M641 H761 H751 M741 Operation settings for external device output and for external device input triggered events. • Audio Detection (P. 166) R13 R11 M50 H65x M641 H761 H751 M741 Detected changes in audio input from the microphone connected to the camera can trigger operations such as video recording or e-mail notification. • Timer (P.
Video Output H652 When analog video output is enabled for the camera, a message is displayed in the following submenus of the Settings Page. – Video, Initial Settings, Day/Night Mode Focus, Preset, Preset Tour, ADSR, Privacy Mask, RTP Server, Upload, Memory Card, Intelligent Function [Reboot] To change video settings, click [Exec] to reboot the camera. 5 Setting Page Video output automatically reboots the camera after 30 minutes have elapsed.
[Basic] > [Network] Configuring Network Settings Network settings for connecting to the camera. The following settings can be configured here. • LAN • IPv4 • IPv6 • DNS • mDNS Important If any network settings are changed, the camera may become inaccessible from the active web browser. In this case, a confirmation dialog box will be displayed when you click [Apply] or [Apply and reboot]. Click [OK] to apply the new settings.
Important • Contact your System Administrator for the [IPv4 Address], [Subnet Mask] and [IPv4 Default Gateway Address] if you set the IPv4 address manually. • If any of the [IPv4 Address], [Subnet Mask] or [IPv4 Default Gateway Address] settings are wrong, the camera may become inaccessible via the network. If this occurs, use the Camera Management Tool to reset the address (P. 40). [IPv4 Address Settings Method Select the method for setting the IPv4 address.
[IPv6 Default Gateway Address] Enter a default gateway address if [Disable] is specified in [Auto (RA)]. Be sure to set this when connecting the camera to a different subnet from that of the Viewer. [IPv6 Address (Auto)] If [Enable] is specified in [IPv6] and [Enable] is specified in [Auto (RA)] and [Auto (DHCPv6)], then the automatically acquired address will be displayed.
mDNS This will configure settings for using multicast DNS. If you use mDNS, the IP address and host name of the camera will be broadcast to other hosts on the network. [Use mDNS] Select this to enable or disable mDNS.
[Basic] > [User Management] Configuring Accounts and Privileges You can change the administrator account, add new authorized users, and set the privileges for authorized users and guest users. For details on user privileges, please refer to “Camera Viewer Access Restrictions” (P. 53). [User Management] is the same as [Security] > [User Management]. Settings configured on one [User Management] page are also reflected on the other. The following settings can be configured here.
The order of the list can be changed with the ▲▼ buttons on the right. To delete an authorized user from the list, select the user and click [Delete]. User Authority Set the privileges for authorized users and guest users. This setting enables you to set access restrictions for the Camera Viewer (P. 53). [Privileged Camera Control], [Camera Control], [Video Distribution] [Audio Distribution] R13 R11 M50 H65x M641 H761 H751 M741 Select the items for granting users privileges.
[Basic] > [Date and Time] Setting the Date/Time Camera date and time settings. The following settings can be configured here. • Current Date and Time • Settings Current Date and Time The date and time set in the camera are displayed. Settings Set the date and time setting method, time zone and daylight saving time for the camera. [Settings Method] Select the date and time setting method. [Set manually] Set the desired date and time in [Date] and [Time].
[Synchronize with computer time] The date and time will be synchronized with that of the computer currently accessing the camera. After clicking [Apply], [Settings Method] will change to [Set manually]. [Time Zone] is not automatically selected, so set it if necessary. Note • If the NTP server IP address is incorrect or a connection with the NTP server cannot otherwise be established, [Last Sync Time] will not be updated, or will be blank.
[Basic] > [Video] Setting Video Size and Quality General video settings, such as the size and quality of JPEG and H.264 video transmitted from the camera. [Video] is common with [Video] found in [Video and Audio] and [Video Record]. A setting configured in any of the [Video] submenus will be reflected in the other [Video] submenus as well. The following settings can be configured here. • All Videos • JPEG • H.264(1) • H.
R13 R12 H65x H76x H751 [Video Size Set] Category Aspect Ratio [1920 x 1080 / 960 x 540 / 480 x 270] 1080p 16:9 [1280 x 720 / 640 x 360 / 320 x 180] 720p 16:9 [1280 x 960 / 640 x 480 / 320 x 240] 4:3 4:3 Important 5 Setting Page Changing the [Video Size Set] selection and clicking [Apply and reboot] will disconnect all connections and then change all the video sizes. Consequently, users connected to the camera must reconnect.
[Frame Rate (fps)] Select the video frame rate. [I Frame Interval (sec)] Select the I frame interval (sec) for H.264 video. Important • When [H.264(1)] or [H.264(2)] video is used for memory card recording and upload, the following restrictions apply to the setting. – [Bit Rate Control]: [Use bit rate control] only – [Target Bit Rate (kbps)]: [3072] or less – [I Frame Interval (sec)]: either [0.5], [1], or [1.5] • When dual streaming H.264 videos, setting the video size for H.264(1) and H.
[Basic] > [Viewer] Configuring the Viewer Configure the startup, authorization, and view of the Viewer. The following settings can be configured here. • General • Viewer Settings Setting Page General 5 [Default Page] Sets the Setting Page or the Viewer as the first page to display when the camera is connected. If users other than the administrator use the Viewer, set [Default Page] to [Display Viewer].
[H.264 for Guest Users] Set whether guest users may receive H.264 video. If you select [Enable], the [H.264] button will be displayed even when a guest user connects to the viewer (P. 57). If you select [Enable], the [CANON SOFTWARE LICENSE AGREEMENT] dialog box is displayed. Click [Yes] to accept the terms of the license agreement. Important Additional H.264 licenses are required to receive H.264 video on multiple computers (P. 23).
[Camera] > [Camera] Setting General Camera Controls Settings for the camera name and external input/output devices, and for camera use and installation settings. 5 Setting Page The following settings can be configured here. • Camera Name • Camera Control • Day/Night (when Auto is set) • Clear IR Mode • Installation Conditions • Camera Position Control • External Input Device 1, 2 • External Output Device 1, 2 Camera Name Set the camera name. [Camera Name] Enter any camera name.
[Image Stabilizer] Select this to enable or disable blur reduction in video due to camera vibration. If there is still blur after selecting [On1], select [On2]. The angle of view will be narrower and video noisier when using the Image Stabilizer, compared to when it is not used. Important • The image stabilizer is not effective when the subject is shaking. • Stabilization is not effective beyond a certain degree of vibration or for momentary vibrations.
Note R1x If you set Auto Flip to [Enable], some of the settings in [View restriction] are disabled (P. 128). 5 Setting Page Pan: 180° Tilt: -50° Pan: 180° Tilt: -90° Pan: 180° Tilt: -100° Pan: 0° Tilt: -80° Pan: 0° Tilt: -50° If the tilt angle exceeds 100°, Auto Flip will occur, and the video and coordinates will be flipped.
Clear IR Mode H761 If [Clear IR Mode] is set to [Enable] (P. 118), set the time to turn on the infrared illumination. This can reduce halation due to strong light sources, etc. during dark times such as at night. [Infrared Light Turn On Time] Select the time to turn on the infrared illumination from [Always] or [Specify Time]. If you select [Specify Time], set the times for turning the infrared illumination on and off in [Light Turn-On Time] and [Light Turn-Off Time].
[Device Name] Enter the name of the device connected to the external output device terminal.
[Camera] > [Initial Settings] Setting Initial Video Settings Sets initial settings, such as video quality compensation, at camera start up. If you change settings, the changes are immediately reflected in the video display area and Viewer, even if you do not click [Apply]. A message confirms whether you want to display the current camera status as the initial settings if the current camera status differs from the settings registered as the initial settings when you access [Initial Settings].
[Digital PTZ Position] M50 H65x M64x H76x H751 M74x Register the current digital PTZ position as the initial setting. If you select [Register], a yellow frame is displayed in the video display area. Operate the frame to specify the Digital PTZ trim position during startup. Note M50 H65x M64x H76x H751 M74x The Digital PTZ trim frame (yellow) displayed during startup can be set to incremental sizes. The sizes that can be set are the same as the Digital PTZ of the Viewer (P. 75).
When you click [Exec] in [One-shot AF], the camera will focus once using autofocus and then switch to manual mode. The following procedure enables you to adjust the focus appropriately. 1. Select [Auto (Aperture-priority AE)] in [Exposure], and move the aperture slider to the right limit to fully open the aperture. The depth of field becomes shallow, and you can adjust the focus appropriately. 2.
* Using infrared illumination from an external device may throw the camera out of focus. You can use [Camera] > [Day/Night Mode Focus] > [Compensate for light source] to focus according to the wavelength of an infrared light (P. 120). H65x M64x H751 M74x [One-shot AF] Use when [Focus] is set to [Manual]. When you click [Exec], the camera will focus once using autofocus and then switch to manual.
[Exposure] [Manual] [Shutter Speed Limit (Lower)] [Shutter Speed Limit (Upper)] - - [Shutter Speed] 1/1 – 1/16000 (sec.) * You cannot select a speed lower than [Shutter Speed Limit (Lower)]. Important • If a traffic signal, electronic scoreboard, etc. is captured the video may flicker. In this case, try changing [Exposure] to [Auto (Shutterpriority AE)] and then select a shutter speed lower than 1/100 seconds so that the condition improves.
[Auto] Performs automatic control with both smart shade control function and exposure compensation functions to prevent blocked up under-exposure and over-exposure. [Smart Shade Control Level] When [Smart Shade Control] is set to [Manual], set a compensation level. Note • The video data size increases if you set [Auto] or [Manual] for [Smart Shade Control]. • Screen noise may increase if you set [Smart Shade Control] to [Manual] and the control level to strong.
Important • When [Clear IR Mode] is set to [Enable], the setting of [White Balance] cannot be changed. M50 H761 • When [Day/Night] is set to [Night Mode] (including when it is set to [Auto] and Night Mode is judged to be applicable), the white balance function cannot be used. • If a subject that seldom changes is captured in a location where the light source changes gradually, such as when capturing a subject continuously day and night, appropriate colors may not be achieved.
[Day/Night] Select a capture mode according to the brightness of the installation environment. [Auto] The camera automatically determines ambient brightness and switches to Day Mode or Night Mode. [Day Mode] Captures normal color video. [Night Mode] Removes the infrared filter to increase sensitivity. Video turns to monochrome. Important • [Day/Night] cannot be set if [Clear IR Mode] is set to [Enable].
[Camera] > [Day/Night Mode Focus] Day/Night Mode Focus Set the focus position when switching day/night. It is necessary to change the focus position since the wavelengths of regular lighting such as fluorescent lamps and infrared lighting differ. The following settings can be configured here.
H76x [Light Source] H65x M64x H751 M74x If you selected [Compensate for light source], select the light source. [Fluorescent] Select this option to capture video under fluorescent, LED, sodium or mercury lighting. [Halogen Lamp] Select this option to capture video under halogen or incandescent lighting. [Infrared Light (740nm)] Select this option to capture video under infrared (740 nm wavelength) illumination.
[Day Mode] Captures normal color video. [Night Mode] Removes the infrared filter to increase sensitivity. Video turns to monochrome.
[Camera] > [Panorama] Creating a Panorama Image R1x M50 You can create a panorama image that captures the entire area that can be captured by the camera. Created panorama images are displayed in the Viewer and part of the Setting Page. The following settings can be configured here.
2 Set the panorama creation area using the video display area. Operate the camera angle to get the positioning value in the video display area, and specify the panorama creation range. [Upper Limit]/[Lower Limit]/[Left Limit]/[Right Limit] Operate the camera angle to the upper limit, lower limit, left limit, and right limit to set in the video display area. Click [Get value] in each position to reflect the values to the panorama creation range frame.
Click [Cancel] to cancel capturing. To recapture part of the image: A lattice frame is displayed on the created panorama image. Right-click with the mouse pointer over the area to recapture and select [Recapture] to recapture that area only. 5 5 In [Finish], click [Exec]. Setting Page To capture the entire panorama image again: Click [Exec] of [Start] again. The created image is not yet saved in the camera. 6 Click [Apply].
Opening the Image File 1 In [Load from file], click [Exec]. 2 In the displayed dialog box, select the image file to use and click [Open]. The panorama image is displayed. Capture Settings These settings will be applied at the panorama image capture start time and will revert back to their previous settings once capture is completed. [Exposure Lock] The exposure for the selected position will be automatically adjusted and locked during capture.
[Camera] > [View restriction] Setting View Restriction R1x M50 H76x Set the range that the camera can capture. You can use this, for example, to limit zoom or the angle of view to a certain range when publishing live video. The following settings can be configured here. • View restriction 5 Setting Page View restriction Recording outside the view restriction is not possible. Scope of View Restriction Settings Restrictions set by the view restriction function are applied in the following cases.
Configuring View Restrictions Set a restrict view area and click [Apply] to restrict the capture range of the Camera Viewer. Important • If you have changed how the camera is installed, reconfigure the view restriction settings. • Check view restrictions again if you change the [Basic] > [Video] > [All Videos] > [Video Size Set] settings on the Setting Page.
and down. This also moves each preview frame to the telephoto/wide-angle limit of the current wide-angle preview frame/telephoto preview frame and displays it in the video display area. If you dragged the telephoto knob to the upper limit and the wide-angle knob to the lower limit, the view restriction is disabled for each edge (there is no restriction).
Note • If the preview frame (blue frame) is positioned outside the pan/tilt preview frame (red frame) you have changed, the camera position is moved inside the restricted view. R1x M50 • If you change the position of the wide-angle/telephoto preview frame, the wide-angle/telephoto end of the preview frame is also changed. 3 Click [Apply]. The settings are saved to the camera. Important R1x M50 The panorama screen may vary from the actual image.
[Camera] > [Preset] Registering Presets By registering settings as presets, such as camera angles, camera settings (e.g. exposure) and Day/Night Mode switching, the presets can be easily called up by Viewers to apply the settings. The following settings can be configured here. • Camera Settings • Register Preset 5 Setting Page Important • It is strongly recommended you register as presets, the positions Intelligent Function will use for the camera.
1 Operate the panorama image to set the angle you want to register as the preset. The camera angle can also be operated from the following screens. Panorama screen R1x M50 H76x Digital PTZ panel H65x M64x H751 M74x R1x M50 Video Display Area Panorama Screen Preview Frame H76x Video Display Area Panorama Screen Preview Frame H65x M64x H751 Video Display Area Full-View Screen Preview Frame 2 Click [Camera Settings] to set the items as necessary. Set the items to apply in the preset.
H651 H751 M74x H651 [Pan/Tilt/Zoom position] R1x M50 /[Zoom Position] H76x /[Digital PTZ Position] H65x M64x Select [Register] to register the current camera angle as a preset. If you selected [Home] (home position) in the preset list, [Pan/Tilt/Zoom position]/[Zoom Position]/[Digital PTZ Position] is always registered. Setting Page Note 5 [Camera Settings] Select [Register] to register the current camera settings as a preset. [Preset Name] Enter a preset name.
Check the detailed information, and click [OK].
[Camera] > [Preset Tour] Setting the Preset Tour Route You can have the camera automatically tour multiple registered presets to allow monitoring. The following settings can be configured here. • Route List • Edit Tour Route 5 Setting Page Important R1x M50 • If you set frequent pan/tilt operations in a preset tour, the life expectancy of the pan/tilt drive part may become shorter. The life expectancy may become even shorter in environments outside ordinary temperatures (approx. 23°C (73°F) and approx.
R1x M50 (1) (2) (4) (3) (5) H76x (1) (2) (4) (3) 136 (5)
H65x M64x H751 M74x (2) (4) (3) (6) 5 Setting Page (1) [Route List] R1x M50 H76x The list of preset tour routes. Displays the tour conditions that are set. Up to five tour routes can be set. (2) Tour Condition Settings Set the conditions for touring and the tour route name (P. 138). (3) [Edit Tour Route] Displays a list of the presets to tour. The presets are toured from the top of the list. You can change the order of the presets and set the time to stop at the preset positions, etc.
(b) (c) (b) Preview Frame (Blue Frame) Indicates the current camera angle in the video display area (c) Preset Preview Frame (White Frame) Indicates the preset/home position that is currently selected. Tour Route Settings The number of tour routes you can register and the number of presets that can be toured per route are as follows.
3 Click [Add] in [Edit Tour Route]. 4 Select a preset to tour from the [Preset List]. You can select multiple presets. 5 Setting Page Note R1x M50 H76x If the position for the preset is outside the view restriction range, 5 (warning icon) will be displayed on the left. Click [Add]. The preset is added to the [Edit Tour Route]. Select a preset in [Edit Tour Route] and click the [ ] or [ ] to change its position in the list.
Note R1x M50 H76x If you want to view video during moves between presets, select a slow speed. If you only want to switch quickly to view video at the preset positions, select a fast speed. 7 Click [Apply]. Click [Apply] after configuring the route. The setting will be saved to the camera. Note Click [Clear] to set the route again. The settings saved in the camera are restored. However, note that presets only added to the [Edit Tour Route] by clicking [Add] are all discarded.
[Video and Audio] > [ADSR] Reducing Data Size by Lowering Video Quality in Specific Areas Reduces the size of transmitted H.264 video by reducing the video quality of non-target areas, such as ceilings and the sky. ADSR is an abbreviation for Area-specific Data Size Reduction. The following settings can be configured here. • Specified Area • ADSR 5 Setting Page Important Some image scenes and settings for selected areas may not be able to reduce data size using ADSR.
1 Select [Enable] for the area with the frame color to use for the specified area. The frame for the specified area is displayed on the video display area. 2 Set the specified area. Set the specified area as follows within the display area. • Drag out a frame and move it to the area you want to specify. • Change the size of the frame by dragging any of the eight handles (■).
[Video and Audio] > [On-screen display] Displaying Date, Time and Text on the Video Displays the date and time, camera name and other text on the Video. The following settings can be configured here. • On-screen display 5 Setting Page Important The on-screen time display is not suitable for usage where high reliability is required. Only use it as reference information on systems where utmost and constant reliability is required for surveillance.
[Position of text display] Select position for text display on the Video. [Text string display] If [Text display] is set to [Display designated string], enter the text string to be displayed in alphanumeric characters. [Color of text] Select from eight colors for the text color. [Background color] Select from eight colors for the background color. [Color depth of text and background] Select a color depth combination (Filling, Transparence, Translucence) for the text and background color.
[Video and Audio] > [Privacy Mask] Setting Privacy Mask Mask any areas of the camera video. You can check the camera video and set up to eight privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask areas follow the camera video. The following settings can be configured here.
R1x 2 M50 In [Add mask area], click [Add]. The preview frame attached with the area number is displayed on the video display area. The privacy mask area for the corresponding number is also displayed on the privacy mask registration area. Privacy Mask Registration Area Preview Frame Privacy Mask Area Area Number 3 Set the size and position for the preview frame in the video display area. Drag the preview frame displayed in the video display area to the position you want to mask.
7 Click [Apply]. The privacy mask area is saved to the camera. Saved privacy mask areas are shown in the video display area and the privacy mask registration area. Important • Check privacy mask settings again if you change the [Basic] > [Video] > [All Videos] > [Video Size Set] settings. • You will need to set the position of the privacy mask again if you change the [Video Flip] setting in [Camera] > [Camera] > [Installation Conditions].
1 Select the privacy mask area you want to change. 2 Change the position and size of the privacy mask area. Move the preview frame by dragging it and change its size by dragging the handles () positioned on its four sides. Note To discard changes and restore settings saved to the camera, click [Clear]. However, note that mask area settings that have not been saved in the camera by clicking [Apply] are all discarded. 3 Click [Apply]. The changed privacy mask area is saved to the camera.
[Video and Audio] > [Audio] Setting Audio Input/Output R13 R11 M50 H65x M641 H761 H751 M741 Settings for audio input from the microphone connected to the camera and audio output from the Viewer. The output sound clip used when an event is triggered can also be registered. The following settings can be configured here. • General Audio • Sound Clip Upload 1 to 3 5 Setting Page Important • Video and audio can be distributed to up to 30 clients.
[Audio Input] Select the type of microphone connected to the camera. Caution If using a microphone, switch [Line In] and [Microphone In] with [Audio Input] to suit the specifications of the microphone. Using the wrong input may damage the camera and/or microphone. Be sure to configure settings correctly. Sound Clip Upload 1 to 3 You can upload up to three sound clips for playback when an event is triggered. Note The sound clip is used when audio playback is set in [Event] > [External Device Input] (P.
[Server] > [Server] HTTP, SNMP and FTP Server Settings Settings for HTTP server, SNMP server, FTP server usage or WS-Security time checks. 5 Setting Page The following settings can be configured here. • HTTP Server • SNMP Server • SNMP v1 and v2c Server • SNMP v3 Server • FTP Server • WS-Security HTTP Server Set the authentication method and HTTP port number.
[Administrator Contact Information] Enter contact information (e-mail address, etc.) for the administrator of the camera. Setting information can be referenced by the SNMP manager. [Administration Function Name] Enter the camera name used for administration. Setting information can be referenced by the SNMP manager. If left blank, the camera model name will be used. [Installation Location] Enter information regarding the installation location of this camera.
WS-Security [Check Time on Authentication] Select whether to check the time information of data transmitted by the client.
[Server] > [Video Server] Video Transmission Settings Settings for clients that can connect to a video server. The following settings can be configured here. • Video Server Video Server [Maximum Number of Clients] Enter the maximum number of clients that can be connected to the camera at the same time. If set to [0], only administrators will be able to connect.
[Server] > [Audio Server] Audio Transmission/Reception Settings R13 R11 M50 H65x M641 H761 H751 M741 Settings for audio transmission from the camera to the computer, and audio reception from the computer to the camera. The following settings can be configured here. • Audio Server [Audio Transmission from the Camera] Select to transmit audio from the microphone connected to the camera to the Viewer.
[Server] > [RTP Server] RTP Settings Set the video and audio transmission using RTP. The following settings can be configured here. • RTP Server • Audio Multicast • RTP Stream 1 to 5 RTP Server Enable RTP, and set the RTSP authentication method and port number. [RTP] Select this to enable or disable RTP. [RTSP Authentication Method] Select an authentication method for RTSP.
RTP Stream 1 to 5 You can set each stream for RTP stream transmission in an RTP Stream 1 to RTP Stream 5 session. [Video Size] Select the video format (JPEG or H.264) and video size for the RTP stream. The video sizes for JPEG will vary depending on the [Video Size Set] settings (P. 102). The video sizes for H.264 will be determined according to the [H.264(1)] and [H.264(2)] settings in [Video] (P. 103). In addition, [H.264(2)] cannot be set for multiple RTP streams.
[Video Record] > [Upload] HTTP and FTP Upload Settings Settings for uploading video via HTTP or FTP when an event is triggered. Use [Server] > [Server] (P. 151) to configure HTTP server and FTP server settings for uploading. The following settings can be configured here. • Video Record Setting • General Upload • HTTP Upload • FTP Upload Important • When using the upload function or recording to a memory card, the following settings are required according to each event.
[Upload] Select whether to upload with HTTP or FTP. [Video Format] Select the video format for upload. Video size and quality of the uploaded video follow the settings in [Video] (P. 102). Important • For H.264(1) or H.264(2), the following settings must be configured in [Video] > [H.264(1)] (P. 103) or [H.264(2)] (P. 104). – [Bit Rate Control]: [Use bit rate control] – [Target Bit Rate (kbps)]: [3072] or less – [I Frame Interval (sec)]: [0.5], [1] or [1.5] • You cannot select a different H.
[Proxy Server] If using a proxy server, enter the host name or IP address of the proxy server. [Proxy Port] If using a proxy server, enter the port number of the proxy server. [Proxy User Name], [Proxy Password] Enter to use a user name and password for the proxy server. Digest authentication is not supported. [Parameter (query string)] Enter the request parameters. Parameters can be specified using the “%” character (P. 228).
[User Settings] Video is uploaded according to the file naming method specified in [Subdirectory Name to Create] and [File Name to Create]. [Subdirectory Name to Create], [File Name to Create] If [File Naming] is set to [User Settings], enter the subdirectory name to be created as well as the name of the created file. Parameters can be specified in the entry with the “%” character (P. 228). [FTP Upload Test] Clicking [Exec] initiates an upload test based on the settings currently entered.
[Video Record] > [E-mail Notification] Setting E-mail Notification Settings for sending an e-mail notification to a specified recipient when an event is triggered. The following settings can be configured here. • E-mail Notification E-mail Notification Set the mail server to be used for e-mail notifications and the content of the e-mail to be sent. [Notification] [Subject] and [Message Body] are text.
[Event] > [External Device] External Device Input Triggered Operation Settings R13 R11 M50 H65x M641 H761 H751 M741 Operation settings for external device output and for external device input triggered events. The following settings can be configured here. • External Device Output 1, 2 • External Device Input • External Device Input 1, 2 5 Setting Page External Device Output 1, 2 Set the operation for output to the external device. The camera has two external device outputs.
Important When [Active Output Format] is set to [Pulse] and a timer is used (P. 169), contact output is controlled only once when the timer starts. External Device Input [External Device Input Event] Select whether to use the input from an external device, such as a connected sensor, as an event. External Device Input 1, 2 You can set the operation to be performed when an event is triggered by input from an external device. The camera has two external device inputs. You can set the input for each of them.
[External Device Output for Active Event] Select the actions of external device output (1 or 2) when an active event is triggered. [External Device Output for Inactive Event] Select the actions of external device output (1 or 2) when an inactive event is triggered. [Audio Playback at Active Event] If you select [Enable], the sound clip specified in [Sound Clip] will play back at active events for the external device input.
[Event] > [Audio Detection] Abnormal Audio Input Triggered Operation Settings R13 R11 M50 H65x M641 H761 H751 M741 Audio input from the microphone connected to the camera, such as loud noises or screams, or when expected audio input ceases, can trigger operations such as video recording or e-mail notification. The following settings can be configured here.
[ON Event Operation] If [Enable] is set, [Preset], [Video Record] and [E-mail Notification] will be executed according to their settings when a volume detection event is triggered (ON event). [OFF Event Operation] If [Enable] is set, [Preset], [Video Record] and [E-mail Notification] will be executed according to their settings when a volume detection event is completed (OFF event). [Ongoing ON Event Operation] Select the operation to be performed during an ON event.
Important R13 R11 M50 H761 When the camera is triggered by a scream detection event and moved to a preset position specified in the [Preset] settings, camera control privileges are released, even if the user has obtained those camera control privileges using the Camera Viewer or other camera control applications. [Video Record] Select whether to record video depending on the scream detection event.
[Event] > [Timer] Timer Triggered Operation Settings The timer function can generate events that can trigger operations, such as video recording and e-mail notifications, at regular intervals. You can set the following two types of timers. • 24 hours continuous from specified time • Within specified time only Either type can be set to trigger timer events at regular intervals. Setting Page The following settings can be configured here.
If you select [Enable] and a timer event is triggered, video will be transmitted to the recording destination specified in [Video Record] > [Upload] > [Video Record Action] (P. 158). [E-mail Notification] When [24-Hour Continuous Settings] is set to [Disable], select whether to send an e-mail notification depending on the timer event. If [Enable] is selected, e-mail notification is performed when a timer event is triggered. To use e-mail notification, you must set [Video Record] > [E-mail Notification] (P.
[Event] > [Intelligent Function] - Overview Intelligent Function Camera E-mail Notification Camera Tampering Detection Moving Object Detection 5 Setting Page The Intelligent Function records video, sends e-mail notifications, plays audio and starts other operations when it detects changes in the video due to subject movement. The Intelligent Function has the following modes.
Video Detection Detects changes to video in a specified area. There are six types of detection to suit your needs. Moving Object Detection Detects moving objects. This function can be used to detect visitors or suspicious individuals. Moving object detection is triggered while moving objects are inside the detection area. Moving object enters/leaves area Detected Detection begins when a moving object enters the designated area.
Camera Tampering Detection Detect when capture is being disrupted. This can be used to detect when the camera orientation is changed or the video display is obscured with spray, etc. Camera tampering detection is triggered when an area exceeding a specified ratio of change is continuously altered. Tampering Detected 5 Background Video Generated Setting Page Detection begins when the ratio of change in a video exceeds a specified amount.
Intrusion Detection Detect when a person or moving object crosses a specified area. This can be used to detect actions such as when someone climbs over a barrier and enters a restricted area in a museum, etc. This determines that an object is entering when the decision point of the object detection frame enters the detection area and the specified duration has elapsed. Intrusion Detection begins when the decision point enters the detection area.
• If the display switches between Day mode and Night mode, [Restarting intelligent function. Please wait.] is displayed and intelligent function will restart. • If [Basic] > [Video] > [All Videos] > [Video Size Set] settings on the Setting Page are changed, be sure to change the preset position settings ( R1x M50 H76x ) and Intelligent Function settings, and check operations. The Intelligent Function may not operate, depending on the settings.
Important [Video Detection] and [Auto Tracking] are exclusive of each other. Only the selected mode operates, the other is disabled. In addition, if you change to the other operation mode without clicking [Apply], settings changed in the current mode are lost. Be sure to click [Apply] to save the changed settings. 2 Read the displayed message, and click [OK] or [Cancel]. The currently selected operation mode changes to purple. 3 Set the selected operation mode.
[Event] > [Intelligent Function] - Video Detection In video detection, select the type to detect, and set the tracking area for video changes while checking images on the camera. You should also set which operations (e-mail notification, record video, playing audio from the speaker connected to the camera) should be carried out when changes are detected. 5 Setting Page The following settings can be configured here.
2 Click [Add] in [Detection Settings]. 3 Select [Detection Settings Number] (1 to 15) and [Detection Type] for the detection setting to be added. Note You can register up to 15 detection settings. 4 Click [OK]. The detection settings added to [Detection Settings] are displayed and [Enable these detection settings] is selected. Note • To disable the detection settings, clear the [Enable these detection settings] checkbox. • Enter the [Detection Settings Name] if necessary (P. 182).
5 Configure the detection criteria. Set criteria in the video display area or [Detection Conditions] tab (P. 181). The detection criteria differ according to the detection type. 5 Configure event settings. Set which operations to carry out for video detection in the [Event] tab (P. 199). 7 To register multiple detection settings, repeat steps 2 to 6. 8 Click [Apply]. Setting Page 6 The settings are saved to the camera. Note To restore settings, click [Clear] before applying.
Important • The non-detection area set in the non-detection area settings is reflected in all detection settings. • If the area in the detection settings and the area in the non-detection area settings overlap, the non-detection settings are prioritized. 1 Click [Non-Detection Settings] to display the list of non-detection area settings. 2 Click [Add]. The non-detection area settings added in [Non-Detection Settings] are displayed and [Enable non-detection area] is selected.
3 Set a non-detection area in the video display area. Click the mouse to create a polygon. For information on the creation method, please refer to “Using [Polygonal]” (P. 182). 5 Setting Page Note • You can create a polygonal area with a maximum of 32 vertices. You cannot set a non-detection area with only a straight line. • Click [Clear Area] to set the non-detection area again. • Enter [Non-detection Area Name (within 64 half-width alphanumeric characters)] as necessary.
Settings Common to Each Detection Type (1) (2) (3) (1) [Detection Settings Name (within 64 half-width alphanumeric characters)] Enter a detection name. Be sure to enter a name in [Detection Settings Name (within 64 half-width alphanumeric characters)]. (2) [Area Shape] Configure whether the detection area is a rectangle or a free-shape polygon. Note You cannot select [Area Shape] for camera tampering detection.
[Clear Area] The detection area configured with [Polygonal] is deleted. (3) [Display Color] Select the color for detection areas and detection lines. How to Configure Moving Object Detection Set the area you want to detect a moving object in as a detection area. 5 Setting Page 1 Select [Rectangular] or [Polygonal]. 2 In the video display area, draw the area in which you would like to detect moving objects (P. 182).
Note If an object is placed in or removed from the moving object detection area, “detected” status will be triggered for Moving Object Detection. How to Configure Abandoned Object Detection Set the area you want to detect an abandoned object in as a detection area. 1 Select [Rectangular] or [Polygonal]. 2 In the video display area, draw the area in which you would like to detect abandoned objects (P. 182). 3 Configure the size of the object needed for detection in [Object Size (%)].
Profile lines of detected abandoned object How to Configure Removed Object Detection – Specifying the profile lines of objects for removal detection If you cannot detect the intended objects using one of these methods, use the other method. 5 Setting Page Set an area around the target objects, for Removed Object Detection. The following methods are available for configuring removed object detection.
4 Configure [Duration (Sec)] for time required for an object to be detected as a removed object. 5 Click [Apply]. Important • A removed object may not be detected in the following cases.
Click [Restart intelligent function] again. Important Set detection areas so that they precisely match the profile lines of the target object. Influence from the target object’s shadow or adjacent objects may result in the target object being recognized as larger than it actually is and may not trigger removed object detection. If this occurs, reconfigure the detection area to outline the recognized target object. 4 Follow steps 4–5 in “Setting a Broad Area for Detecting Removed Objects” (P. 186).
Change Ratio indicator Detection Status for Camera Tampering Detection Moving objects detected are displayed with profile lines. If an object is smaller than [Change Ratio (%)], its profile lines are white. If the obscured area in the video exceeds [Change Ratio (%)], profile lines take on the same color as the detection area, indicating that the camera has “detected” tampering.
Detection line ▼ To configure a polygonal detection line, click the vertices of the line in order. Setting Page Detection line 5 You can configure a polygonal detection line with a maximum of 32 vertices. ▼ Click any of the set vertices. The detection line is determined. Note • Even after configuring a detection line, you can drag each vertex to change the shape of the detection line and the lines between vertices to move the entire detection line. • Click [Clear Line] to delete a detection line.
Object Size Indicator Note A ratio of up to 30% can be set in [Object Size (%)] for passing detection. Detection Status for Passing Detection All moving objects detected are displayed with white profile lines. When the [Decision Point] of a moving object that meets the [Object Size (%)] setting crosses a detection line in the direction specified in [Passing Direction], the profile line changes to the same color as the detection line, and the status becomes “detected”.
Detection Frame Decision point (bottom center) 4 Configure the size of the moving object needed to trigger detection in [Object Size (%)]. Set the size ratio of moving objects for the entire screen. When the setting values or slider is changed, an indicator representing the object size is displayed for one second in the center of the video display area allowing you to check the size ratio while specifying the setting.
No.1: Video Detection Status is ON No.2 and 3: Video Detection Status is OFF Displaying Settings for Detection Areas/Detection Lines, Non-Detection Area and Detection Results (Display Options) Configure the detection area/line, non-detection area, and detection results displayed in the video display area. You can select the following for either [Detection Area/Line] or [Detection Results].
2 Select [Reduce effects of lighting change] checkbox. 3 Click [Save settings]. The settings are saved and the Intelligent Function restarts. • Settings in [Reduce effects of lighting change] may not work depending on the operating environment. Repeated sudden changes in brightness may also have the same effect. Perform a detection test to check whether settings work correctly. Setting Page Important • It takes several seconds for the Intelligent Function to restart.
[Event] > [Intelligent Function] - Auto Tracking - R1x For Auto Tracking, set the detection area for moving objects while checking the video on the computer screen. The camera is controlled so that the detected moving object appears near the center of the video display area. You can also set which operations (such as e-mail notification, recording video, or playing audio from the speaker connected to the camera) are carried out when detection occurs. The following settings can be configured here.
3 Configure the detection area in the video display area. Use a rectangle to specify the detection area (P. 182). 5 Setting Page Note The detection area is set to display within a rectangular area by default. It cannot be set to the edge of the video display area. 4 Configure the size of the moving object needed to trigger detection in [Object Size (%)] in the [Tracking Conditions] tab. Set the size ratio of moving objects for the entire screen.
7 In the [Event] tab, configure the operations to be performed when “detected” mode is triggered. For details on settings, please refer to “Configuring Operations for “Detected” ([Event] Tab)” (P. 199). 8 Click [Apply]. The settings are saved to the camera. 9 In the message box displayed, click [OK]. If you keep control privileges, the camera does not automatically track. For the camera to automatically track moving objects, it is necessary to release control privileges.
Auto Tracking Target Frame Auto tracking prioritizes tracking the first detected moving object. While auto tracking, other moving objects will not be detected even if they satisfy [Tracking Start Conditions]. Important • Moving objects are not individually recognized during auto tracking. Thus when two objects pass each other, or there are multiple moving objects, proper tracking of the object may not be possible.
Displaying Settings for Detection Areas and Detection Results (Display Options) Select whether to display the detection area and detection results in the video display area. You can select [Enable]/[Disable] for both [Detection Area] and [Detection Results]. [Detection Area] can only be displayed when you have obtained camera control privileges.
[Event] > [Intelligent Function] - Shared Operations This explains functions common to both video detection and auto tracking. Configuring Operations for “Detected” ([Event] Tab) 5 Set operations to be performed upon detection of changes in a subject.
[Sound Clip Name] Select the sound clip to be played back. You must register the sound clip with Sound Clip Upload 1 to 3 (P. 150) in [Video and Audio] > [Audio] on the Setting Page in advance. [Volume] Set the volume for the sound clip.
[Event] > [Switch Day/Night] Executing Presets When Switching Day/Night Mode When events trigger the switching of Day/Night Mode, presets registered in advance can be executed, such as changing the camera angle or video quality settings. The following settings can be configured here. • Day/Night Mode Switching [Preset when Switching to Day Mode] Executes the preset when switched to Day Mode.
[Event] > [Linked Event] Using Event Combinations R13 R11 M50 H65x M641 H761 H751 M741 By linking two types of events, a single event is triggered. Select AND/OR for the event linking method. You can set the operations to perform, such as recording video or sending e-mail notifications, when a linked event is triggered. The following settings can be configured here.
[Volume Detection]/[Scream Detection] Select whether an ON event or OFF event triggers a linked event in [Volume Detection Status]/[Scream Detection Status]. [External Device Input] Select External Device Input 1 or 2 in [External Device Input], and then select an active event or inactive event to trigger a linked event in [External Device Input Status]. [Timer] Select the timer event number to use in [Timer]. [Intelligent Function] Select the Intelligent Function detection setting number (P.
Note [Audio Playback at ON Event] and [Audio Playback at OFF Event] can only be set when [External Device Input] and [Intelligent Function] is selected as [Event Type] in [Event 1] and [Event 2]. [Sound Clip] Select the sound clip when [Audio Playback at ON Event] or [Audio Playback at OFF Event] has been set to [Enable]. You must upload the sound clip 1 to 3 with [Video and Audio] > [Audio] (P. 150) beforehand. [Volume] Enter the volume for the sound clip.
When Events Occur in Order 2-> 1 -> 2 ON OFF ON OFF Event 1 Event 2 ON OFF Consolidated State Both events are ON, but their order of occurrence is incorrect. Therefore, a linked event does not occur here. 5 Event 2 Triggered but Event Gap Setting ([4] sec.) Exceeded ON OFF ON OFF Event 1 Event 2 Setting Page Event Gap (4 Sec.
[Security] > [Host Access Restrictions] Setting Access Restrictions Separate access control from IPv4 and IPv6 addresses can be set. The following settings can be configured here. • IPv4 Host Access Restrictions • IPv6 Host Access Restrictions Important • To prohibit access via a proxy server in HTTP connection, a proxy server address must be set.
IPv6 Host Access Restrictions Specify the hosts from which IPv6 access is permitted and prohibited. [Apply Host Access Restrictions] Select whether to use IPv6 host access restrictions. [Default Policy] Select whether to allow or block access from IPv6 addresses that have not been specified in [Prefix / Prefix Length]. [Prefix / Prefix Length] Enter IPv6 addresses (prefixes) into the list and select [Yes] or [No] for access for each address.
[Security] > [SSL/TLS] Setting HTTP Communication Encryption Certificate creation and management, and encrypted communication settings. The following settings can be configured here. • Certificates • Certificate Management • Encrypted Communications Certificates Create an SSL/TLS certificate. Important Use a self-signed certificate when complete security does not need to be ensured, such as through operation tests.
Certificate Management Manage the SSL/TLS certificate. [Generate Certificate Signing Request] Click [Exec] to create a server private key and generate a certificate signing request. Once processed, the certificate signing request will be displayed in a separate window. Note Generating a certificate signing request takes time, so it is recommended that you stop video transmission and upload processes. [Display Certificate Signing Request] Click [Exec] to view the details of the certificate signing request.
If you select [HTTPS], HTTP access is also redirected to HTTPS to perform SSL/TLS communication. Important • Even if you set SSL/TLS communication here, SSL/TLS communication is not performed unless you install a certificate. • Video distribution performance decreases when performing SSL/TLS communication. If you set [HTTPS], you cannot connect with the RM. Note • It may take a few minutes to generate an SSL/TLS key.
[Security] > [802.1X] Network Port Authentication Settings Settings for 802.1X authentication and authentication status display, and for certificate management. The following settings can be configured here. • 802.1X Authentication • Authentication Method • Certificate Information • Certificate Management 5 Setting Page 802.1X Authentication Display the 802.1X authentication enable/disable control and status. [802.1X Authentication] Select this to enable or disable 802.1X authentication.
[Client Private Key Status] If no client private key is installed, [Not Installed] is displayed. If a client private key is installed, [Installed] is displayed. This is displayed only when [Authentication Method] is set to [EAP-TLS]. Certificate Management This is displayed only when [Authentication Method] is set to [EAP-TLS], [EAP-TTLS], or [EAP-PEAP].
[Security] > [IPsec] Setting IPsec Settings for using IPsec. The following settings can be configured here. • IPsec • Auto Key Exchange Settings • IPsec Set 1 to 5 5 Setting Page Important • To run this camera with IPsec, the communicating devices and network must be set beforehand. Contact your system administrator for these settings. • When connecting with IPsec, set the camera IP address manually.
[ISAKMP SA Encryption Algorithm] Select the SA encryption algorithm for use with auto key exchange protocol IKE. [ISAKMP SA Authentication Algorithm] Select the SA authentication algorithm for use with auto key exchange protocol IKE. [DH Group] Select the key generation information that will be used in the DH algorithm for key exchange via auto key exchange protocol IKE. The higher the group number, the stronger security will be.
[Source IPv4 Address], [Source IPv6 Address] Enter the IP address of the source. [IPsec Protocol] Select the IPsec protocol. If you select [ESP], enter only the setting items relating to ESP. If you select [AH], enter only the setting items relating to AH. If you select [ESP and AH], enter all setting items. [Security Gateway IPv4 Address], [Security Gateway IPv6 Address] Enter the IP address of the security gateway if [IPsec Mode] is set to [Tunnel Mode].
[SA AH SPI (outbound)] Enter the SA SPI value for outbound. Set a desired value in the range of 256 to 4294967295. [SA AH Authentication Key (inbound)] Enter the SA authentication key for inbound. If [HMAC_SHA1_96] or [HMAC_MD5_96] was selected in [SA AH Authentication Algorithm], set a 160-bit or 128-bit hexadecimal number, respectively. [SA AH SPI (inbound)] Enter the SA SPI value for inbound. Set a desired value in the range of 256 to 4294967295.
[Memory Card] Memory Card Operations and Information Display Settings for recording video to a memory card inserted in the camera. You can also see the status of the memory card. [Memory Card] is the same as [Video Record] > [Memory Card]. Settings configured on one [Memory Card] page are also reflected on the other. The following settings can be configured here.
Important Be sure to perform the unmount process when turning off the power to the camera or removing the memory card. Failing to unmount first may result in management file problems or the memory card becoming inaccessible. You can use the Camera Management Tool (P. 22) to batch mount/unmount memory cards from multiple cameras. The memory card will be automatically mounted when you insert it into the memory card slot.
If you select [Disable], use the Recorded Video Utility to delete unnecessary videos. For information on the procedure, please refer to “Recorded Video Utility User Manual.” [Auto Video Delete] Select to automatically delete video from the memory card that has exceeded the [Days Saved] setting. If you select [Enable], set [Days Saved] and [Delete Time]. [Days Saved] Enter the number of days for which video recorded to the memory card should be saved.
[Maintenance] > [General] Displaying Camera Device Information and Perform Maintenance Check camera information, such as the firmware version, and perform maintenance on the camera system. The following settings can be configured here. • Device Information • Tool • Initialization Device Information [Model Name], [Firmware Version], [Serial Number], [Build Number] and [MAC Address] Displays information about the camera.
Caution • You must not turn off the camera while [Restore Default Settings] is in operation. Turning off the camera at this stage may result in disabling its ability to boot correctly. • Once [OK] is clicked, you can no longer stop the process of restoring the default settings. If you set this to [Do not save], the above settings are also initialized. Since the administrator account is also initialized, you will become unable to connect to the camera.
[Maintenance] > [Backup / Restore] Saving/Restoring Camera Settings You can save/restore all the camera settings. The following settings can be configured here. • Backup / Restore Backup / Restore Configure the settings regarding backup and restoring. Caution You must not turn off the camera while [Back Up Settings] or [Restore Settings] are in operation. Turning off the camera at this stage may result in disabling its ability to boot correctly.
[Maintenance] > [Update Firmware] Updating the Camera Firmware You can update the firmware. The following settings can be configured here. • Update Firmware 5 Setting Page Device Information [Model Name] and [Firmware Version] Displays the information about the connected camera. Note Please note that the [Model Name] for the VB-H761LVE-H, VB-H751LE-H, and VB-M741LE-H are displayed as VB-H761LVE, VB-H751LE, and VB-M741LE respectively. Update Firmware Configure the settings related to firmware updates.
[Maintenance] > [Log] Checking/Sending Camera Log Information You can check the camera operations and connection history, and set log message e-mail transmission. The following settings can be configured here. • View Logs • Log Notifications View Logs Display a history of camera operations and connections. [View Logs] If you click [View], the log messages saved since the camera was started are displayed. For details on log messages, please refer to “List of Log Messages” (P. 232).
[User Name], [Password], [POP Server] Enter the user name and password needed for authentication, and the POP server host name or IP address when e-mail authentication is set to [POP before SMTP]. Enter the user name and password needed for authentication when e-mail authentication is set to [SMTP-AUTH]. [Subject] Enter the subject of the e-mail in alphanumeric characters. [Log Notification Test] Clicking [Exec] initiates an e-mail notification test based on the settings currently entered.
226
Chapter Appendix This chapter provides supplementary information on camera functions, and explains the measures to take when trouble occurs or a message is displayed during camera use. It also explains how to reset the camera to the factory default setting state.
Modifiers According to the setting item, you can specify parameters using modifier “% characters”.
Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (P. 159) [Parameter (query string)] All modifiers can be used. [FTP Upload] (P. 160) [Subdirectory Name to Create] Only the modifiers %y, %m, %d, %w, %H, %h, %n can be used. [File Name to Create] Only the modifiers %y, %m, %d, %w, %H, %M, %S, %s, %n can be used. [E-mail Notification] (P. 162) [Message Body] All modifiers can be used.
Troubleshooting Before contacting the dealer from whom you purchased the product or Canon Customer Service Center, check the following items. If a log message is displayed, check the details of the message and the corresponding countermeasures in the log message list. Note For information on troubleshooting for the Camera Management Tool, Recorded Video Utility, and Mobile Camera Viewer, please refer to each individual manual. Problem Countermeasures The camera does not launch.
Problem There is no audio. R13 R11 M50 H65x M641 H761 H751 M741 Countermeasures • If there is no audio, check the settings in [Server] > [Audio Server] on the Setting Page as well as the sound and audio device settings for the computer. • If the Camera Viewer is used with administrator privileges, check whether the Viewer using audio with the administrator privileges of RM Viewer, etc. is connected to the camera.
List of Log Messages Log Messages on the Camera The list of log messages displayed in [View Logs] in [Maintenance] > [Log] > [View Logs] on the Setting Page (P. 224). Log messages are classified into the following types.
S311 Working error in external input/output service [err] Description cannot work extio [%1][%2][%3] (S311) %1 Error number %2 Cause of error %3 Error information Meaning An error occurred while the external input/output device service was running. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing.
S413 Timer service runtime error [crit] B403 Settings change failed [err] Description timer working error [%1] (S413) Description cannot set config [%1:%2] (B403) %1 Error number %1 Error notification number Meaning An error occurred while the timer service was running. %2 Error number Meaning Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. The settings could not be updated. The audio server stops.
V400 Video input initialization error [crit] V420 Could not start intelligent service [crit] Description video %1 initialization failure - %2(%3) (V400) Description intelligent initialization error [%1][%2]. (V420) %1 Video number %1 Error number %2 Process description %2 Cause of error %3 Error details Meaning Failed to initialize intelligent service. Meaning The video input function was stopped because the video input system could not be initialized.
M303 Cannot process directory [err] Description Can not open directory(%1)(M303) Description cannot get parameter: %1 (R302) %1 Directory name %1 Meaning Could not open directory to be processed. user_account: User account IP_address: IP address of the camera profile_media_configuration: MediaConfiguration information RTSP_port_number: RTSP port number Meaning Parameter acquisition has failed.
Warning log System warning H144 Password specification error [notice] Description (http_auth.c.XXX) password doesn’t match for %1 username%2, IP:%3 (H144) %1 URL XSS vulnerability countermeasure implementation (process equivalent to ftpd) %2 User Name %3 IP address Meaning A wrong password was specified in user authentication. S220 PAN/TILT operation warning [warning] Description %1 warning detected.
W230 Buffer overflow [warning] Description stream buffer overflowed (W230) Description cannot notify %1 event [%2] (B201) Meaning The image buffer for the stream recording overflowed and images were discarded. %1 Event type (ald) %2 Error number Meaning Failed to notify event.
Video warning V200 Video input warning [warning] Description video %1 warning - %2 (V200) %1 Video number %2 Error number Meaning An error that permits recovery of the video input system was detected. Countermeasure Change video size or video quality, or decrease data size for each JPEG image. A135 Invalid upload setting (FTP PORT/ PASV mode) [notice] Description ftp port/pasv mode invalid.
Memory card warning ONVIF warning (RTP) M201 Memory card is write-protected [warning] R101 RTP session timeout [notice] Description Readonly filesystem (M201) Meaning A write-protected memory card is inserted. M203 Not enough space on memory card [warning] Description There is not available space (M203) Meaning Insufficient memory card capacity. Description session timeout: session ID=%1 (R101) %1 Session ID Meaning RTP session has timed out.
Notification log System notification S001 System started [info] S017 qtimer service started or shut down [info] Description %1 qtimer (S017) Description starting paramd (S001) %1 (starting) or (stopping) Meaning Parameter management module started. Meaning The qtimer service was started or shut down. S002 System settings changed [info] S030 Heater unit detected [info] Updated system settings. (S002) Description The heater unit is detected.
W031 Transmitted video data size [info] Description 1% Meaning %1= host=, user=, video=: (W031) W: WebView session, V: Session-less video client When a client disconnected, the total data that was sent to the client is displayed in number of frames.
A041 Number of uploads (FTP) [info] ONVIF notification (RTP) Description uploader ftp: normal=%1 test=%2 (A041) %1 Number of normal uploads. %2 Number of test uploads. Description starting media_plane (R001) Meaning Shows the number of uploads executed. Meaning RTP distribution module started.
R005 Starting multicast [info] Description start multicast: profile=%1, num_of_sessions=%2(V=%3, A=%4, M=%5,BC=%6) (R005) %1 Client IP address %2 Profile name of requested MulticastStreaming START %3 Total distribution count of Video stream %4 Total distribution count of Audio stream %5 Total distribution count of Metadata stream %6 Total distribution count of AudioBackChannel Meaning Multicast was started.
List of Viewer Messages Messages Displayed in the Information Display Messages displayed in the information display of the Camera Viewer are classified into the following three types. Icon Category Explanation Displays help messages related to various buttons, pull-down lists, etc., as well as frame rate and other information. Warning Message Displays a message urging caution to the user when camera control privileges cannot be obtained, the audio session stops, etc.
Message Currently in the process of starting or ending audio transmission and receiving. R13 R11 M741 M50 H65x M641 H761 H751 Cannot be controlled, because it is set to fixed at infinity mode. You tried to operate the focus when [Focus] was set to [Fixed at infinity]. Cannot be controlled, because it is set to manual mode. You tried to operate the Back Light Compensation button or exposure compensation when [Exposure] was set to [Manual], or [Smart Shade Control] was set to [Auto].
Restoring Factory Default Settings If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first. It is recommended that you use [Settings Page] > [Maintenance] > [Backup / Restore] to create a backup file before restoring the factory default settings (P. 222). Important If you restore default settings, you will become unable to connect to the camera because the administrator account is also initialized.
VB-R11VE/VB-R10VE VB-M641VE/VB-M640VE LED Restart Switch Reset switch Reset switch LED Restart Switch VB-H651VE VB-H651V LED LED Reset Switch Reset Switch Reboot Switch Reboot Switch VB-M641V/VB-M640V VB-M741LE-H/VB-M741LE/VB-M740E LED LED Reset switch Reset switch Restart Switch Restart Switch VB-H761LVE-H/VB-H761LVE/VB-H760VE/VB-H751LE-H/VB-H751LE LED Reset Switch Reboot Switch R13 (VB-R13) 1 Turn the camera off. The camera does not have a power switch.
3 Release the reset switch. When the LED stops flashing, the reset procedure is complete. LED Reset Switch 1 Appendix R11 (VB-R11) 6 Turn the camera off. The camera does not have a power switch. To turn the camera on or off, connect or disconnect the power cable. 2 Hold down the reset switch and connect the power cable. Continue to hold the reset switch for five seconds or longer. The LED will flash. 3 Release the reset switch. When the LED stops flashing, the reset procedure is complete.
H652 1 Incline the installation adjustment switch to the RESET position while pressing the reboot switch with a pointed object. 2 Release the reboot switch after at least three seconds while still inclining the installation adjustment switch. 3 Release the installation adjustment switch when the LED starts flashing. When the LED stops flashing, the reset procedure is complete.
List of Factory Default Settings Item Item Setting Authorized User Camera Control Video Distribution and Privileged Camera Control Guest User Camera Control Video Distribution and Camera Control Authorized User Audio Distribution Yes Setting • LAN LAN Interface Auto Maximum Packet Size 1500 • IPv4 IPv4 Address Settings Method Auto (DHCP) R13 R12 M50 H65x H76x H751 Manual Guest User Audio Distribution IPv4 Address 192.168.100.1 • Current Date and Time Subnet Mask 255.255.255.
Item Setting Bit Rate Control Use bit rate control Target Bit Rate (kbps) 1024 Video Quality 6 Frame Rate (fps) 15 I Frame Interval (sec) 1 R11 M74x R10 M50 M64x Camera Name (alphanumeric characters) • JPEG Disable Enhanced Digital Zoom Disable R1x M50 H76x 5 M50 H76x Image Stabilizer Disable Smart Shade Control Strength (Auto) Medium Haze Compensation Strength (Auto) Medium Infrared Light Strength (Auto) Strong Video Quality: 320x180 6 Video Quality: 640x360 6 Video Qu
Item Setting Device Name (alphanumeric characters) • Camera Control Day/Night Device Name (alphanumeric characters) Day Mode • Panorama Creation Area R1x • Camera Position Register M50 M50 Specify the panorama creation area • Capture Settings R1x Zoom Position H76x Register Digital PTZ Position Do Not Register • Camera Settings Not specified M50 Exposure Lock Center White Balance Lock Do not lock Focus Lock Do not lock • View restriction R1x Auto R1x M50 H76x M50 H76x View Res
Item Setting Item Setting Area 5 (Green) Disable Use SNMP v1 and v2c Disable Area 6 (Yellow) Disable Use SNMP v3 Disable Area 7 (Orange) Disable Administrator Contact Information Area 8 (White) Disable Administration Function Name R13 VB-R13VE/VB-R13 • ADSR R12 Enable in H.264(1) Disable Enable in H.
Item Setting Item Camera Control Queue Length 30 • RTP Stream 3 Maximum Connection Time (sec.) 0 Video Size Camera Control Time (sec.) 20 320 x 180 JPEG R11 R10 M50 M64x M74x Audio Server Frame Rate 15 Multicast Address 0.0.0.
Item Setting • HTTP Upload Notification Notification Only with HTTP User Name Proxy Server 80 Proxy User Name • FTP Upload Video data upload with FTP FTP Server User Name PASV Mode Enable File Upload Path File Naming Maximum Number of Loops YYYYMMDDHHMMSS ms 0 Subdirectory Name to Create File Name to Create image.jpg File Name to Create video.
Item Setting Item Detection Condition Duration (sec) 0 ON Event Operation Disable R13 OFF Event Operation Disable • Timer 3 Ongoing ON Event Operation Disable Preset None R13 M50 H761 R11 Disable E-mail Notification Disable External Device Output for ON Event Disable External Device Output for OFF Event Disable • Scream Detection E-mail Notification Disable External Device Output Disable R11 M50 H761 Timer Event Disable 24-Hour Continuous Settings Disable Start Time 00:0
Item Setting • Camera Position Settings Specify the initial camera position Cleared • Day/Night Mode Switching Setting External Device Input Input 1 External Device Input Status Active Event 2 Preset when Switching to Day Mode None Preset when Switching to Night Mode None Event Type Intelligent Function Intelligent Function Setting 1 Intelligent Function Status on Operation R13 R11 M50 H65x M641 H761 H751 M741 • Linked Event 1 Linked Event Disable Event Linking Method AND Event Ord
Item Setting Item Setting External Device Output for ON Event Disable 05: / 32 Yes External Device Output for OFF Event Disable Audio Playback at ON Event Disable 08: / 32 Yes Audio Playback at OFF Event Disable 09: / 32 Yes 06: / 32 Yes 07: / 32 Yes 10: / 32 Yes Sound Clip Volume 11: / 32 Yes 50 12: / 32 Yes • Linked Event 4 Disable 13: / 32 Yes Event Linking Method AND 14: / 32 Yes Event Order None 15: / 32 Yes Event Gap (seconds) 2 16: / 32 Yes 17: / 32 Yes Event 1 Event T
Item Setting State/Province (ST) Item SA ESP Authentication Key (outbound) Locality (L) SA ESP SPI (outbound) Organization (O) SA ESP Encryption Key (inbound) Organizational Unit (OU) Common Name (CN) SA ESP Authentication Key (inbound) Validity Period Start Date SA ESP SPI (inbound) Validity Period End Date SA AH Authentication Algorithm • Encrypted Communications HTTPS Connection Policy HTTP 802.
Item Setting • IPsec Set 3 Item SA ESP Authentication Algorithm IPsec Set Disable SA ESP Encryption Key (outbound) IPsec Mode Tunnel Mode SA ESP Authentication Key (outbound) Destination IPv4 Address SA ESP Encryption Key (inbound) Source IPv4 Address SA ESP Authentication Key (inbound) Source IPv6 Address ESP SA ESP SPI (inbound) Security Gateway IPv4 Address SA AH Authentication Algorithm Security Gateway IPv6 Address SA AH Authentication Key (outbound) 16 Destination Prefix Length 1
Item Setting SA AH SPI (inbound) • Video Record Settings Video Record Action Upload • Memory Card Operations Operation Settings Save Logs and Videos Video Format JPEG Pre-event Buffer (number of frames) 0 Post-event Buffer (number of frames) 0 Pre-event Buffer (sec) 0 Post-event Buffer (sec) 0 Overwrite videos Disable Auto Video Delete Disable Days Saved 30 Delete Time 00:00 • Initialization Network Settings Save • Backup / Restore Save Destination Memory Card • Update Firmware R
Index Numerics Administrator ...................................................... 53 Camera Tampering Detection .................. 173, 187 Administrator Account ................................. 38, 98 Camera Viewer ............................................. 49, 50 Administrator Password ............................... 39, 98 Certificate Information ...................................... 211 802.1X Authentication ...................................... 211 A Abandoned Object Detection .........
E Easy Installation ................................................. 31 Echo Canceller ................................................. 149 E-mail Notification 162, 164, 167, 168, 170, 199, 203 Encrypted Communications ............................. 209 Enhanced Digital Zoom ............................. 67, 107 HTTP Server ..................................................... 151 HTTP Upload .................................................... 159 HTTPS Connection Policy ................................
M Main Language .................................................... 57 Mobile Camera Viewer ................................ 57 Setting Page ................................................ 57 Switch Users ................................................ 57 Maintenance .................................................... 220 Maximum Connection Time ............................. 154 Maximum Digital Zoom Magnification .............. 107 Maximum Frame Rate ......................................
Shutter Speed Limit .......................................... 115 Video Format ............................................ 159, 218 Simple Camera Setting .................................... 113 Video Management Information ....................... 219 Smart Shade Control ........................................ 116 Video Output ...................................................... 93 Smart Shade Control Level .............................. 117 Video Quality ........................................
BIE-7179-002 © CANON INC.
