Operation Manual
212
S311 Working error in external input/output 
service [err]
S312 Working error in timer service [err]
S320 PAN/TILT operation error [err]
S410 Event service initialization error [crit]
S411 External input/output service 
initialization error [crit]
S412 Timer service initialization error [crit]
S413 Timer service runtime error [crit]
S420 External IO controller has failed [crit]
Description cannot work extio [%1][%2][%3] 
(S311)
%1 Error number
%2 Cause of error
%3 Error information
Meaning An error occurred while the external 
input/output device service was 
running.
Countermeasure If the problem persists after rebooting, 
the camera is faulty. Arrange for 
servicing.
Description cannot work timer [%1][%2][%3] 
(S312)
%1 Error number
%2 Cause of error
%3 Error information
Meaning An internal error occurred in the timer 
service.
Countermeasure If the problem persists after rebooting, 
the camera is faulty. Arrange for 
servicing.
Description %1 error occurred. [%2] (S320)
%1 PAN | TILT
%2 Warning details
Meaning An error occurred during operation or 
stopping of PAN/TILT.
Countermeasure Check that the camera is not touching 
the dome, etc.
If the error is not caused by problems 
such as contact with peripheral items, 
the camera is faulty. Arrange for 
servicing.
Description event initialization error [%1][%2] 
(S410)
%1 Error number
%2 Cause of error
Meaning An error occurred in the initialization of 
the event service.
Countermeasure If the problem persists after rebooting, 
the camera is faulty. Arrange for 
servicing.
Description extio initialization error [%1][%2] 
(S411)
%1 Error number
%2 Cause of error
Meaning An error occurred in the initialization of 
the external input/output device 
service.
Countermeasure If the problem persists after rebooting, 
the camera is faulty. Arrange for 
servicing.
Description timer initialization error [%1][%2] 
(S412)
%1 Error number
%2 Cause of error
Meaning An error occurred in the initialization of 
the timer service.
Countermeasure If the problem persists after rebooting, 
the camera is faulty. Arrange for 
servicing.
Description timer working error [%1] (S413)
%1 Error number
Meaning An error occurred while the timer 
service was running.
Countermeasure If the problem persists after rebooting, 
the camera is faulty. Arrange for 
servicing.
Description external io controller is broken.(S420)
Meaning The external IO controller has failed.
Countermeasure The external IO controller firmware 
must be updated. If the problem 
persists after updating the firmware, 
the camera is faulty. Arrange for 
servicing.










