User Guide
Table of Contents Table of Contents Table of Contents .......................................................................................................... 2 Getting Started ............................................................................................................ 28 Reading the Manual .............................................................................................................. 29 Setting Up ............................................................................
Table of Contents Overview ...................................................................................................................... 34 Manage Studio ....................................................................................................................... 34 Home ................................................................................................................................................................. 34 Calendar ..............................................
Table of Contents Client Presentation ................................................................................................................. 38 Setting Software Options ............................................................................................ 39 Studio Information .................................................................................................................. 39 General Settings .................................................................................
Table of Contents Setting Up a Client Computer ......................................................................................................................... 54 Connecting Printers ................................................................................................................ 55 Setting Up a Canon Printer with Direct Connectivity ................................................................................... 56 Setting Up a Canon or Windows Printer ..........................
Table of Contents Editing a Service ............................................................................................................................................... 75 Managing Templates ............................................................................................................. 75 Viewing Templates ........................................................................................................................................... 75 Adding Groups .....................
Table of Contents Updating Used Inventory ................................................................................................................................. 84 Employee Setup...................................................................................................................... 84 Adding a User Role........................................................................................................................................... 85 Editing User Roles ....................
Table of Contents Viewing Dates................................................................................................................................................... 92 Editing a Booking or Task ................................................................................................................................. 93 Calendar.................................................................................................................................. 93 Viewing Modes ..............
Table of Contents Adding a Shift ................................................................................................................................................. 107 Printing a Schedule ........................................................................................................................................ 108 Reports ................................................................................................................................... 109 Employee Activity .....
Table of Contents Editing Catalog Info ....................................................................................................................................... 116 Removing Catalogs ....................................................................................................................................... 117 Adding a Photo Group to a Catalog .......................................................................................................... 117 Publishing Catalogs...........
Table of Contents Photo Paths ..................................................................................................................................................... 128 Viewing Photo Properties .............................................................................................................................. 129 Showing Photo Histograms and Data .......................................................................................................... 130 Saving Attributes..........
Table of Contents Adding an A La Carte Item to the Cart ....................................................................................................... 141 Placing an Order ............................................................................................................................................ 142 Saving an Order ............................................................................................................................................. 142 Replacing an Item ......
Table of Contents Printing an Order to CD ................................................................................................................................. 149 Reprinting Orders............................................................................................................................................ 150 Viewing the Print Queue................................................................................................................................ 150 Using Auto Print .
Table of Contents Navigating in Presentation Mode ...................................................................................... 159 Viewing Photos in Presentation Mode ............................................................................... 159 Viewing Individual Photos ............................................................................................................................. 159 Viewing Multiple Photos........................................................................
Table of Contents Viewing High Quality Previews ...................................................................................................................... 167 Viewing with a Printer Profile ......................................................................................................................... 167 Viewing and Setting Aspect Ratios .............................................................................................................. 167 Viewing Guides ....................
Table of Contents Selecting Photos ............................................................................................................................................. 178 Applying and Saving Attributes .................................................................................................................... 178 Applying Services ...........................................................................................................................................
Table of Contents Switching between Borders in the Current Group ...................................................................................... 189 Setting the Border Group and Directory ...................................................................................................... 189 Adding and Editing Border Text .................................................................................................................... 190 Editing Borders ..........................................
Table of Contents Neutral ............................................................................................................................................................. 199 Faithful ............................................................................................................................................................. 199 Monochrome ..............................................................................................................................................
Table of Contents Adjusting Shadows ......................................................................................................................................... 207 Adjusting Threshold ........................................................................................................................................ 208 Adjusting Protection .......................................................................................................................................
Table of Contents Aligning Items ................................................................................................................................................. 216 Spacing Items ................................................................................................................................................. 217 Changing Item Order ....................................................................................................................................
Table of Contents Viewing at Actual Size ................................................................................................................................... 231 Before Retouching ............................................................................................................... 231 Applying and Removing ............................................................................................................................... 231 Saving Retouches..............................
Table of Contents Fill All ................................................................................................................................................................ 234 Clear All ........................................................................................................................................................... 234 Using the Retouch Tools ....................................................................................................... 234 Clone ...........
Table of Contents Retouching Photos ............................................................................................................... 247 Presenting Photos ................................................................................................................. 247 Creating an Order ................................................................................................................ 249 Adding Items to the Cart ................................................................
Table of Contents Composite Options ........................................................................................................................................ 283 Composite Size and Position ......................................................................................................................... 283 Adding a Border Graphic.................................................................................................... 284 Transparency Options ...............................
Table of Contents Center Tool...................................................................................................................................................... 293 Align Tool ......................................................................................................................................................... 293 Space Tool ....................................................................................................................................................
Table of Contents Can’t Detect a Printer or Camera ..................................................................................... 303 Hardware Problems ....................................................................................................................................... 304 Canon Printer Help ......................................................................................................................................... 304 Canon Camera Help ..................................
Table of Contents Presentation Mode Reference ........................................................................................... 325 Top Menu ........................................................................................................................................................ 325 Photo Workshop Reference ................................................................................................ 328 Top Menu ....................................................................
Getting Started Getting Started Studio Solution software combines the operations and functions of a professional working photo studio into a single, easy to use and automated software. Historically, for the smooth operation of a working photo studio, many different pieces of software would be required to cover all of the steps between the times when a client is booked, all the way through to when the finished order is delivered.
Getting Started Create pricing, packages and templates Wireless FTP capture Tethered capture Quick import via memory card or disk Image archiving Speedy creation of professional proof sheets and online galleries Unique borders, templates and composites. Apply graphic templates turning photos into profitable products. Unique slide shows.
Getting Started Running a Shoot If you’re only concerned with the steps necessary to run a shoot, start to finish, jump ahead to the tutorial. Click here to run a shoot. Troubleshooting Click here to troubleshoot. Reference If you’re looking for detailed screenshots, button descriptions, or shortcut keys, check the reference guides. Click here for reference material. If you’re looking for a list of shortcut keys, click here instead.
Getting Started 80 GB hard drive (or more depending on storage requirements) SVGA monitor (24-bit color at 1024x768 resolution) CD-ROM and CD-RW USB connectivity Microsoft Internet Explorer 5.0 or above Before Installation If you will be running Studio Solution over a network, you must be logged into Windows as an Administrator during installation.
Getting Started e. The installation will set up basic database information for the software. This may take a few minutes. 5. The InstallShield Wizard will complete. Studio Solution is installed! Running Studio Solution Before running Studio Solution, you must have the USB protection key plugged into a USB port and verified. If the key is not working or connected to the computer, you will not be able to start the software.
Getting Started To set a password for the Administrator: 1. Start the software with the USB protection key installed. 2. Ensure you are in the Manage Studio tab. 3. Select Logout, located at the very top right of the software. 4. You will be returned to the login screen. 5. Select to login as Admin with no password. 6. Select the Manage Studio tab then select the Employees sub-tab. 7. Select Admin then select Edit Employee located at the lower left corner of the page. 8. Input a password then select Save.
Overview Overview Studio Solution is divided into five tabs to easily manage your photography studio. These tabs are located at the bottom of the software screen. Manage Studio contains all of the day to day studio operation option such as Calendars, Products, Printers, Cameras, and other general settings for the software. The Photo Library is for organizing and managing your photos and albums. The Photo Workshop is for editing and retouching your photos.
Overview Customers Here you will add, view, or edit customer information. This is where their contact information will be stored in the software. Employees Here you will add and register employees of your studio. You can assign events to them, control their access to the software, and keep records of their actions. Vendors Here you will add and monitor vendors and inventory for your studio operations.
Overview Catalog Menu This is where you will create, organize, publish, and archive your photo catalogs. General headings are available upon installation but can be changed at any time. Selecting a catalog here will determine which photos appear in the Catalog Viewer. Photo Viewer This is where you will review, orient, and organize photos within a catalog. You can add, retouch, and order individual photos here. Shopping Cart This is where you will select packages and photos for purchase.
Overview Enhance This is for adding borders, text, and retouching your photos. Correct/Picture Style This is for adjusting light options such as shadows, brightness, and exposure. Canon Picture Styles, will be made available when Canon RAW files are selected for editing. Color Balance This is for selecting or setting a color profile and adjusting white balance. Drop Out This is for editing and applying green-screen effects. View This is what the photo will look like if printed as is.
Overview Client Presentation This option will only become available within the Photo Library and Photo Workshop, and will change the appearance of the software into a customer-friendly presentation tool, complete with ratings, comparisons, music, and a slideshow. The Shopping Cart will be available during this mode for creating orders.
Setting Up: Software Options Setting Software Options Before using the software you will need to set many of the basic software options. Let’s start with the most basic functions. Find and select the Manage Studio tab at the bottom of the software. Studio Information Find these options in Manage Studio > Options > Studio Information. The first step is entering your studio information. Enter your studio name, address, and contact information and click Save.
Setting Up: Software Options General Settings Find these options in Manage Studio > Options > General Settings. Select a heading to change the software options. Below is a list and description of each header and its options. Application Local Settings These settings apply only to this computer. Station: Select a unique name for this computer. This will allow you to identify specific actions performed on or by this computer by recognizing the Station name.
Setting Up: Software Options Application Shared Settings These settings apply to all computers on a networked system. Caption Logo Path: Set your logo to appear at the top of the screen during Presentation Mode. The height cannot exceed 32 pixels and the width cannot exceed 600 pixels. File Management: Select an option for storing catalogs: none, by day, by week, by month. All catalogs during the selected time period will be stored in the same folder.
Setting Up: Software Options Use the numeric keypad as shortcut keys for color correcting photos: the numeric keypad will be used in the Photo Workshop for basic color correction functions. Ignore preview thumbnails embedded in images: the software uses preview thumbnails for storing edits, but other software will not recognize these files properly and the images you see in Studio Solution will not have the full edits when printed or published.
Setting Up: Software Options Select Shopping Cart options: Show Service Notes as a branch of the Shopping Cart‟s Tree: you can select items in the shopping cart and add, edit, or delete service notes. Show Print Commands and Media in the Shopping Cart menu: you can select items in the shopping cart and add, edit, or delete print commands and print media settings.
Setting Up: Software Options Fulfillment Options These options affect customer orders. Automatically print orders containing locally fulfilled items: this option works with the auto-print function in the Orders tab, and will automatically print all placed orders that you fulfill in house. This option is enabled by default. Add default back print information to each order: enable this option to specify and print text on the back of all photos.
Setting Up: Software Options placed in the folder with the images. These previews are found in the X:drive. The default location is C:\ProgramData\ExpressDigital\Common\CachePV.‖ Select a new path if desired. Preview Cleaning: it is not necessary to keep preview files for catalogs that are no longer being used. The default settings will keep the files for two weeks. Select a different time period if desired and a time of day to start purging.
Setting Up: Software Options PhotoReflect Account PhotoReflect.com is an online storefront for uploading and selling photos. You simply set your packages, products, and publish photos through Studio Solution to your site – where customers will automatically be notified and able to purchase photos from your studio 24/7. Find PhotoReflect options in Manage Studio > Options > PhotoReflect Account. Select Login Now to login into your PhotoReflect account.
Setting Up: Software Options Calibrate Monitor Calibration of your monitor is a vital step in managing the quality of your work in your studio. You can perform a monitor calibration using X-Rite Eye-One Match Software in Manage Studio> Options > Calibrate Monitor. Note: You must have the Eye-One Match Software and hardware installed on your computer before you can use this feature.
Setting Up: Your Network Setting Up Your Network This software can be used in a network environment, with multiple stations for capturing, selling, enhancing, and printing. All of the information from each computer can be shared on a simple Windows network, making it easy to switch between stations without worrying about losing data. This chapter will guide you through getting all of your computers, printers, and cameras on a network and talking to each other.
Setting Up: Your Network Onsite Studios A typical onsite studio includes one of the following setups: These setups deliver prints on demand. Use local printers for smaller prints onsite and send larger prints back to your studio. The computer in this setup works as a preview and order station, while cameras can be tethered or un-tethered at the station, or roaming around with photographers and manually imported later during the event.
Setting Up: Your Network Your Network Now that you understand the logic, it’s time to set up your own network. Find these options in Manage Studio > Options > Network Options. Setting Up a Single Computer A single computer setup means you are running one copy of the software on one computer. The setup requires the installation of the USB dongle. This is the default upon installation. A single computer environment means that: This computer will be used by itself.
Setting Up: Your Network Setting Up a Server Computer A server computer is necessary if you are running the software on more than one computer. Note: A dongle must be attached to the server computer to activate the network. The server computer will contain all of the photos and data, and will share them with the client computers. Note: The server computer must be configured before the client computers. A server computer means: A computer will be used, as a server, on a network.
Setting Up: Your Network 4. Notice the Server Name, IP Address, and Workgroup. When setting up a client, you will need to confirm these identifiers to ensure you are connected to the correct server. 5. You will need to enable file sharing in Windows so that the client stations can access the photos and data on this computer. Select Enable File Sharing. a. For Windows XP: Follow the Network Setup Wizard to enable file sharing on your network. You will need to restart your computer before this takes effect.
Setting Up: Your Network a. For Windows XP: Select the Sharing tab, and select Share this folder on the network. The Share Name should be Photos. Select Allow network users to change my files. Select Apply. Select OK. b. For Windows Vista: Once you have enabled File Sharing, the Photos folder is automatically shared as a subfolder.
Setting Up: Your Network Restart: restart the printing process for all clients. Stop: stop the printing process for all clients. Power Off: turn off the print server. Setting Up a Client Computer A client computer is necessary if you are running the software on more than one computer. The client can access all of the photos and data on the server computer and is typically used as a sales station, capture station, retouch station or reception station.
Setting Up: Your Network 7. Your Client Computer has been set up successfully. 8. Repeat Steps 1 – 7 on all other client stations. Connecting Printers Now that we’ve finished with basic settings and have the network up and running, it’s time to connect and add any printers that you’ll be using. Find printer options in Manage Studio > Printers. Printers should be directly connected to the server station or through a network hub, so that each client can communicate with the server and use the printer.
Setting Up: Your Network Setting Up a Canon Printer with Direct Connectivity Some Canon printers have direct connectivity with the software. You’ll only need to plug it in, turn it on, and attach it to the computer. The software will instantly recognize it and set it up, no drivers are necessary, when connected directly via USB.
Setting Up: Your Network ii. Select Delete to delete a sheet-size. iii. Select Reset List to set the list to printer defaults. d. Margin Text: i. Select Control options for if and when to print margin text. ii. Enter text to appear on lines 1 and 2 at left, center, and right justification. iii. Select Insert Special Text to enter pre-made text for customers, dates, packages, and other information. iv. Select Restore Default Text to set the text to printer defaults. 5. Select OK to save printer settings.
Setting Up: Your Network b. Margin Text: i. Select Control options for if and when to print margin text. ii. Enter text to appear on lines 1 and 2 at left, center, and right justification. iii. Select Insert Special Text to enter pre-made text for customers, dates, packages, and other information. iv. Select Restore Default Text to set the text to printer defaults. 6. Select OK. 7. Select a Page Size. 8.
Setting Up: Your Network 4. Select Media & Profile: a. Select Use a color profile for this device and browse to a color profile location if you want to use a specific color profile. b. Select Media Rules and the corresponding media to sent specific items to specific printers. 5. Select Margin Text: a. Select Control options for if and when to print margin text. b. Enter text to appear on lines 1 and 2 at left, center, and right justification. c.
Setting Up: Your Network captured. If you roam out of range of the network, all new photos will be transmitted when you return. Hot Folder Camera: a hot folder is a folder on your computer that is continuously sending any new photos from that folder straight to the software. Set a hot folder if your camera (or cameras) are importing photos to a specific folder. No Camera: no camera will be connected. All photos will need to be manually imported from Compact Flash, file folders, or external drives.
Setting Up: Your Network To set up your WiFi camera: Select WiFi Camera from the left side of the software under Select Camera Type. 1. Make sure the Canon WFT is connected to your camera. 2. Turn the camera on. 3. Use the WFT connection wizard through the camera menu. For more details on finding the WFT wizard, refer to the camera manual. 4. Select FTP as the communication method in the camera wizard. 5. Enter your wireless network & router settings in the camera wizard. 6.
Setting Up: Your Network 2. You can automatically backup every photo to another directory for safekeeping. If you want to backup your hot folder photos, browse to or type in the backup location in Backup Folder. 3. Select Apply. Importing without a Camera To import without a camera, you will need to connect the camera picture card, external drive, or browse to the folder containing the photos and manually import them. Go here for more information on importing photos.
Setting Up: Your Products Setting Up Your Products Now that the general options are set and your network is working, it’s time to set up some products and prices. Creating Products Find these options in Manage Studio > Products > Packages and Prices. This is where you will create and edit all packages, products, and prices for your studio. Products are structured like this: package groups will contain individual packages, and each package will contain individual products.
Setting Up: Your Products 4. If you want this package to be available online through your PhotoReflect site, select Allow this package to be used with your online storefront. You must be logged into your PhotoReflect account for this selection to be active. 5. If you want to have the option of quickly adding last-minute print items to orders in the Shopping Cart, select to show the Add Lab Print Items and/or the Add Local Print Items options. 6. Select OK. 7.
Setting Up: Your Products Add, Edit, and Remove to adjust volume discounts and set prices. The largest discount for an order will always be applied automatically. 5. Select A la Carte Package if you want to allow purchase of individual products within this package. 6. Select Quick Print if you want to print this package immediately upon purchase. 7. Select High Priority if you want to print this package before other orders in the queue. 8. Select OK.
Setting Up: Your Products 7. If you wish to add additional items to the package, click on another item and select the number of prints. There is no limit to the number of items you may add. Select Clear Quantities to reset the list and start over. 8. When finished, select OK. Editing a Product Once you have created a product, it will appear in your selected package with a list of possible commands and preferences.
Setting Up: Your Products 5. Select the Tile Layout for how the border appears: once, tiled with the same photo, or tiled for use with different photos. 6. Select the Orientation: best fit, landscape, or portrait. 7. Select the Placement. 8. If you want to add or edit text, select Use default border text. Select Edit Default Border Text to view and enter new text. A template must have text included for this option to be available. 9. Select OK. 10.
Setting Up: Your Products There are four components for creating a digital delivery product: General, Slideshow, Extra Files and Summary. ―General‖ is the general options settings for the digital output, such as where the media will be sent, the media format, and media size. The ―Slideshow‖ component allows you to export an interactive slideshow with the media, complete with music and promotional logos/images.
Setting Up: Your Products Photo Format: Photo Format is where you set how the images will be copied. There are three options: Permanently apply attributes, Copy the images, or Convert the images to another format while copying. o Permanently apply attributes will save all of your current changes in the Photo Workshop, but will combine all the layers and copy the images as one single image layer.
Setting Up: Your Products Slideshow The second page in the Digital Delivery Wizard is the Slideshow component. It is possible to export a slideshow of all the photos along with the photos themselves. You can also add music and promotional images to the slideshow.
Setting Up: Your Products To add a music file to the slideshow, click the “Browse” button under “Select the music file you would like played for the slideshow.” Select the file on your computer, network, or drive that you would like in the slideshow, and click ―OK.‖ Leaving this field blank means no music will be played during the slideshow.
Setting Up: Your Products images of templates you can provide, or a price list, or even a copy of the customer’s receipt. To add extra files to your digital media, click the box next to “Would you like to add additional files to the digital media?” The second option will now become available. First, place all of the desired files into one folder. Everything in this folder will be added as an extra file. You do not need to include the photo files in this folder, they will be exported separately.
Setting Up: Your Products Notice that the links below each heading include each specific option you have already selected. You can quickly scan the choices you have made without returning to every page of the wizard to check them. The Digital Delivery Wizard saves these settings for all future digital media. Whenever you start the Digital Delivery Wizard, the Summary page will always contain the options used for burning the last digital media.
Setting Up: Your Products Adding Services Now that you’ve created some products, let’s move on to other product-related options. A service is any kind of retouching or editing in addition to normal photo editing, such as removing stray hairs or erasing braces. Services may be added to any product or order. Each service has a cost that will be included in the order total. Find service options in Manage Studio > Products > Studio Services.
Setting Up: Your Products Adding a Lab Service A lab service will be provided by one of your Labtricity labs. Each lab will offer different services at different prices. You will see the lab’s wholesale cost so that you may mark up appropriately. To add a lab service: 1. Select Add Lab Service. 2. Select a lab from the dropdown box. 3. Select a service from the available list. 4. Select OK. Editing a Service Select Edit or Remove in the Studio Services list to modify or delete an existing service.
Setting Up: Your Products most template title is the current group you are viewing; all group titles to the right are subgroups of that group. For advanced viewing options, select Options from the top right of the window: Change Group: select a different group to view the templates of that group. Show File Description: select this to list the file description beneath each template.
Setting Up: Your Products Adding Groups To add a new group: 1. Select New Group from the bottom of the software. 2. Select to create a Top Level group that will contain subgroups, or to create a Subgroup that will be added to the current group. 3. Select a name for the group. 4. Select OK. Removing Groups To delete the group you are currently viewing: 1. Select the group you want to remove. 2. Select Delete Group from the bottom of the software. 3.
Setting Up: Your Products Setting a Default Group The default template group will open automatically when you want to select a border in any other part of the software. To set a default group, select a group and select Make Default from the bottom of the software. Creating Templates You can create your own templates in the Border Workshop, detailed here. Select New Template to automatically open the workshop and start creating a template.
Setting Up: Your Products Shipping Options You will need to set up shipping options for different methods and for shipping to different countries. This is where you will create and edit all shipping methods, groups, and prices. Find these options in Manage Studio > Products > Shipping Options. Note: Make sure all client stations are closed prior to making any changes to Shipping Options. The clients will automatically update upon launch.
Setting Up: Your Products Adding a Shipping Group Shipping groups make it easy to apply a different set of shipping rules for different events. For instance, you would probably charge more for shipping wedding photos than for studio portrait photos; simply create two identical shipping methods with different prices in different groups and associate the desired shipping group with a particular event, without needing to edit or return to this settings page. Select [Add Group] to create a new shipping group.
Setting Up: Your Products Shipping and Handling Tax Most states and provinces charge sales tax on shipping and handling. By default, the software will charge sales tax on shipping and handling. Note: You must check the box if you do not want to charge the local tax rate for shipping and handling on your local orders.
Setting Up: Your Studio Setting Up Your Studio Now that the software is set up and you have products ready to go, it’s time to prepare your studio for business. We’ll start by adding users, vendors, and customers to your database. Vendors and Inventory Running a studio can require a lot of materials. Setting up your vendors and inventory will help you keep track of all your supplies and usage. Find these options in Manage Studio > Vendors.
Setting Up: Your Studio Adding an Inventory Item Keeping track of your inventory will reduce costs and ensure that you never run out of an item. Find these options in Manage Studio > Vendors > View Inventory On Hand. To add an inventory item: 1. Select New Item. 2. Enter the Item Name and Description. 3. Select a Vendor from your list of vendors. If you need to set up vendors, scroll up to the previous section. 4. Enter the Vendor SKU.
Setting Up: Your Studio Updating Used Inventory It is important to keep track of each used item to ensure that your inventory is accurate. Find these options in Manage Studio > Vendors > View Used Inventory. To update your used inventory: 1. Select Enter Used Item, or click an item name from the list. 2. Select an inventory item. Check the SKU to verify you have the right one. 3. The new window will show all information for the item. 4. Enter a reason for using the item. 5. Enter the quantity used. 6.
Setting Up: Your Studio Find the employee options in Manage Studio > Employees. Adding a User Role We will begin with creating user roles, because each employee will need to be assigned one during the employee creation process. User roles determine which parts of the software the employee can access.
Setting Up: Your Studio Products View: has access to view and use the Products tab. Printers View: has access to view and use the Printers tab. Cameras View: has access to view and use the Cameras tab. Reports View: has access to view and use the Reports tab. Options View: has access to view and edit the Options tab. Photo Library: has access to view and edit items in the Photo Library. Photo Workshop: has access to view and edit items in the Photo Workshop.
Setting Up: Your Studio Suggested Role Setups The following are examples of how the roles should be assigned: Administrator: The studio administrator should have all of the permissions checked. If a password was not assigned when the software was first installed, it should be created and saved before adding other employees. Manager: The manager role can be assigned all permissions with the exception of Edit Employee and Create, Edit, & Delete Role.
Setting Up: Your Studio You will be taken back to the employee list. Click on an employee’s name to see the employee details. Here you will find the employee’s home page, complete with contact information, notes, schedule, and all assigned tasks. You will learn more about these options later. Editing an Employee Select an employee’s name from the list to enter their home page. Select Edit Employee from the bottom of the window to edit any employee information or assign them a different role.
Setting Up: Your Studio 3. Enter the customer status. Select [Add Status] to create a new one. 4. Select [Add Family Member] if you want to associate relatives of the customer with this account. Enter the relative information and select Add Family Member. 5. Select Save Customer. You will be taken back to the customer list. Here you will find the customer’s home page, complete with all bookings, calls, notes, and orders. You will learn more about these options later.
Using: Your Studio Using Studio Solution Now that we’ve set up the software, your products, and added customers and employees, it’s time to get to work. We’ll start with basic functions and navigating around the studio. Find and select the Manage Studio tab at the bottom of the software. Basic Studio Functions Although there are many different windows within the studio, these functions are always available.
Using: Your Studio Search Directly above the studio tabs is a large text field with a magnifying glass. This is your search function. To search for an item: 1. Type the full or partial name of anything you wish to search for into the text field. 2. Hit Enter on your keyboard or click the magnifying glass. 3. The search results page will appear. Items here are organized by type, name, and details. 4. Click on your desired name to go navigate to that item’s details page. 5.
Using: Your Studio Software Tabs These tabs take you outside the studio to different parts of the software. Home Page Find your home page by clicking the Home button in the studio tabs. Your home page gives you a quick view of all bookings and tasks for the selected day. Bookings will be listed by customer name, date and time, and with a brief description of the job. Tasks will be listed by the employee assigned and a brief description of the task.
Using: Your Studio Select and hold SHIFT and click individual days to select any number of consecutive days. Editing a Booking or Task View and edit any booking or task that appears on your home page by clicking on the name of the event. You will be taken to the appropriate booking, task, or call creation page. Here you can edit, delete, or add notes to the event. Calendar Your calendar will help you schedule and keep track of every single booking, task and call for your studio.
Using: Your Studio Viewing Modes The calendar has three viewing modes: day, week, and month. To change the viewing mode, select the day, week, or month buttons, located to the right below the calendar. Viewing by Day: This will show the selected day (or days, if you selected more than one) with an hour-by-hour schedule. The current date (or dates) will appear above the large calendar view. Viewing by Week: This will show a full week, listing all bookings, tasks, and calls.
Using: Your Studio There is no limit to the number of bookings, tasks, or calls you can have at the same time or overlapping the same times. They will appear next to each other in the column. Adding a Booking A booking is any type of photo shoot with a customer. This is a concrete event with a date, time, and assigned employee. To add a booking from the calendar: 1. Make sure you are in the Tasks and Events calendar, not the Schedule. 2. Double-click any day; you can change this in the next step.
Using: Your Studio 13. The booking will now appear on your Tasks and Events calendar on the specified date and time. Adding a Task A task is any maintenance, job, or reminder for an employee of your studio, or just the studio itself. Tasks can only be added from the calendar while viewing by day. To add a task from the calendar: 1. Make sure you are in the Tasks and Events calendar, not the Schedule. 2. Select to View by day. 3.
Using: Your Studio 10. Assign an employee (or multiple employees) to the task. If you need to add or edit an existing employee, read the previous section on setting up employees. 11. Select Save Task. 12. The task will now appear on your Tasks and Events calendar on the specified date and time. Adding a Call Note: Calls can only be added from the calendar while viewing by day. To add a call from the calendar: 1. Make sure you are in the Tasks and Events calendar, not the Schedule. 2. Select to View by day.
Using: Your Studio 6. Enter a name for the call. You must enter a name. 7. Enter details for the call. This is optional. 8. Update or add a status to the call. Examples: assigned, call again, complete. 9. Assign an employee to the call. If you need to add or edit an existing employee, read the previous section on setting up employees. 10. Select Save Call. 11. The call will now appear on your Tasks and Events calendar on the specified date and time.
Using: Your Studio 2. Double-click on any day. 3. Choose an employee from the dropdown box. a. If you want to search for an existing employee, select Search. Type in part of the employee information in the Find box, select the criteria to search for in the “From” dropdown box, and select Search. You can also organize the list of employees by clicking on a header to sort. When you have found the employee, double-click the name or select it and select OK. 4.
Using: Your Studio Moving, Editing, and Deleting Calendar Items Once an item has been added to either the Tasks and Events or Schedule calendars, you can move, edit, or delete it. To quickly move a calendar item, click and hold the left mouse button and drag the item to a different time or date. You can also move an item by double-clicking it and editing the date and time from the details page. To edit a calendar item, double-click it and enter the details page. Here you can edit any options for the item.
Using: Your Studio side of the window will always display the time and date of the event or information. The following info will always be displayed: Contact Info: The left of the window will show the customer address, phone number, and email address. Clicking the email address will open a new message to them in your default email program. The customer status will also be listed here (active, inactive, lead, or custom). Current Bookings: These are all future bookings for the customer.
Using: Your Studio Adding a Customer To add a new customer: 1. Select New Customer from the right side of the window. 2. Enter the customer name, address, and contact information. 3. Enter the customer status. Select [Add Status] to create a new one. 4. Select [Add Family Member] if you want to associate relatives of the customer with this account. Enter the relative information and select Add Family Member. 5. Select Save Customer.
Using: Your Studio 5. Update or add a status to the event. Examples: booked, completed, complete, no-show. 6. Choose or add a room for the event. 7. If you want to automatically add a confirmation call for this event to your calendar, select Add a reminder call to the calendar for this booking. This call will appear on the calendar scheduled 24 hours prior to the event. 8. Assign an employee (or multiple employees) to the event.
Using: Your Studio Adding a Call To add a call from the customer details page: 1. Select Add Call from the bottom of the window. 2. Choose a date and time for the call. 3. Enter a name for the call. You must enter a name. 4. Enter details for the call. This is optional. 5. Update or add a status to the call. Examples: assigned, call again, complete. 6. Assign an employee to the call. If you need to add or edit an existing employee, read the previous section on setting up employees. 7. Select Save Call. 8.
Using: Your Studio Employees The Employees tab will keep track of all your employees and roles. We’ve already covered adding new employees and roles, so we’ll start with managing existing ones. After selecting the tab, a list of employees will appear with names, roles, next schedule, and check-in status. Clicking Check In or Check Out will record employee actions and shifts. Clicking on an employee’s name will take you to the details page for that employee.
Using: Your Studio Employee Details This is your employee’s home page. It keeps track of all their information and tasks, and is where you can view and manage general info, schedules, notes, and calls. The right side of the window will always display the time and date of the event or information. The following info will always be displayed: Contact Info: The left of the window will show the employee address, phone number, and email address.
Using: Your Studio Adding a Task To assign a task to this employee: 1. Select Add Task from the bottom of the window. 2. Choose a date, starting time, and end time for the task. 3. Enter a name for the task. You must enter a name. 4. Enter a description for the task. This is optional. 5. Update or add a status to the task. Examples: assigned, completed. 6. Assign an employee (or multiple employees) to the task.
Using: Your Studio 3. Enter a name for the shift. You must enter a name. 4. Enter comments for the shift. This is optional. 5. Update or add a status to the shift. Examples: assigned, accepted, completed or missed. 6. Select Save Schedule. 7. The shift will now appear on the employee details page and the Schedules calendar. Printing a Schedule To print this employee’s schedule: 1. Select Print Schedule from the bottom of the window. 2.
Using: Your Studio Reports The Reports tab will generate various information and reports for your studio that you can view and print or export. Every report requires that you choose a time period for displaying information. To run a report: 1. Select a report type from the Reports tab. 2. Select a time period for the report by selecting a Quick Date from the left of the software, or by entering specific start and end dates into the text field by typing or selecting dates on the calendar. 3.
Using: Your Studio Read on for information on the different types of reports. Employee Activity This report will display all activity for a specific employee, with times, dates, and descriptions for: Bookings Calls Tasks Schedules Employee Activity Export This report will generate a comma-separated value (CSV) file that lists and details all activity for a specific employee. This file can be used in any data management program that accepts .csv files.
Using: Your Studio Employee Schedules This report will display a list of all employee schedules with times, dates and descriptions for all their activities. Employee Schedules Export This report will generate a comma-separated value (CSV) file that includes all studio employee schedules. This file can be used in any data management program that accepts .csv files. Select Save after the report is generated; you cannot print this report.
Using: Photo Library Products Export This report will generate a comma-separated value (CSV) file that includes all products sold. This file can be used in any data management program that accepts .csv files. Select Save after the report is generated; you cannot print this report. Sales by Package This report will display a summary of all purchased packages and the sales generated by each. Session Trends This report will display a pie chart for the percentage of types of task types.
Using: Photo Library Using the Photo Library The Photo Library is where all event photos will be viewed, organized, and added to orders. Here you can keep track of every photo shoot in the studio. Find and select the Photo Library tab at the bottom of the software. For a complete reference guide to the Photo Library, including detailed screenshots and button locations, go here.
Using: Photo Library PhotoReflect: these are portfolios that will be uploaded to your PhotoReflect site as examples of your work, a photo of you, or promotions. You may have up to five portfolios here at one time. Portrait: any customer sittings will automatically be saved here. Click the + next to a customer’s name to see all of their available catalogs. Desktop: this is your computer desktop. Navigate through the tree structure to view and edit any photos you may have in a different location.
Using: Photo Library 3. Select and check to show the number of catalogs contained within a larger category. 4. Select and check to show the catalog ID number added to catalog names. 5. Select and check to show archived catalogs in the list. You can also Sort and View catalogs by right-clicking on any catalog and selecting View, which contains all of the previous options. Finding a Catalog To search for a catalog, select Find above the catalog list.
Using: Photo Library You can also add catalogs by right-clicking on any catalog type and selecting New Catalog, which contains all of the previous options. Viewing Catalog Info To view catalog info, select a catalog or photo group and select Info above the catalog list. You can also right-click a catalog or photo group and select Info for the same options. Editing Catalog Info To edit catalog info: 1. Select the catalog you wish to edit. 2. Select Info, located directly above the catalog list. 3.
Using: Photo Library Removing Catalogs To remove a catalog: 1. Select the catalog you want to remove. 2. Select Catalogs, located at the very top left of the software. 3. Select Remove Catalog. 4. Confirm that you want to delete the catalog. 5. Select Yes. You can also remove a catalog by right-clicking on the catalog and selecting Remove Catalog, which contains all of the previous options. Adding a Photo Group to a Catalog Photo groups are subcategories of catalogs.
Using: Photo Library 4. Select Add Photo Group to and ensure that it lists the correct catalog. 5. Enter a name for the photo group. You must enter a name. 6. Enter notes. 7. Enter the event date. You must enter a date. 8. Select Finish. You can also add photos by right-clicking on a catalog and selecting Add Photos. Publishing Catalogs Publishing a catalog will upload it to your PhotoReflect site, where customers can view and order photos online.
Using: Photo Library 3. Select UnPublish Catalog. 4. Confirm that you want to unpublish the catalog. 5. Select Yes. You can also unpublish a catalog by right-clicking on it and selecting UnPublish Catalog, which contains all of the previous options. Batch Publishing and Unpublishing Catalogs To publish or unpublish more than one event at a time, select a catalog or group containing more than one event or photo group, and follow the previous steps.
Using: Photo Library If you set up a quick archive path in Setup, you can select Quick Archive to automatically archive the selected catalogs without choosing a location. You can also archive or quick archive catalogs or photo groups by right-clicking on the catalog or photo group and selecting Archive To, which contains the previous options. Unarchiving Catalogs To restore archived catalogs or photo groups you will first need to be connected to the location or media of the stored data.
Using: Photo Library 3. Select Set Starting Photo Number. 4. Type or select the new starting photo number. 5. Select OK. 6. Photos added to this catalog will start at this number and count up consecutively. To reset the photo numbers for a catalog: 1. Select the catalog you want to reset. 2. Select Catalogs from the very top left of the software. 3. Select Reset Photo Numbers. 4. Type or select the starting photo number. 5. Select OK. 6.
Using: Photo Library 3. The location is now saved in your clipboard. Selecting Paste or CTRL-V will paste the location of the photos. Using the Photo Viewer Selecting an event will display the photos in the center of the software. This area is called the Photo Viewer. Here you can micromanage catalogs by editing and organizing individual photos. The event name, number of photos, location, and event date are all located just above the photo viewer.
Using: Photo Library 2. Select Sort from the very top center of the software. 3. Select to sort photos by: Rating: sort by your assigned 1 to 5 star rating. Time: sort by the time in the photo. Photo Number: sort by the assigned photo numbers. Filename: sort by the photo filename. Full Pathname: sort by the entire computer pathname. File Size: sort by file size. Published: sort by published and unpublished. Archived: sort by archived and unarchived.
Using: Photo Library Show Photo Rating: display your 1 to 5 star photo rating above photos. Show Hidden Photos: display photos hidden from publishing. 4. Select to view photos as: Photo Thumbnails: view miniature versions of your photos. Photo Filename List: view a list of filenames with file size and creation time.
Using: Photo Library a. Simply copy the files to the destination without changing the file type. b. Or Convert the files to another format while copying. i. Select a new file format for the imported photos. 5. If you want to rename the imported photos, select Rename copied files. a. Select a file name prefix. b. Select a starting number. c. Select Reverse Chronological to rename photos starting with the last first. 6.
Using: Photo Library Finding a Photo To search for a photo within the catalog: 1. Select Find, located above the photo viewer. 2. Enter the text and type to search for: Filename, Path, Photo Notes, Film Number, or Exif Comments. 3. Select to match only whole words. 4. Select to match case of words. 5. Select to search up or down within the current catalog. Renaming Photos Renaming a photo will also change its filename.
Using: Photo Library You can also right-click on any number of selected photos and select Remove Photo. Hiding Photos from Publishing Catalogs are usually published all at once. If you want to keep a photo in the catalog and photo viewer but don’t want it to be published with the rest of the photos, you can hide it from publishing. To hide a photo from publishing: 1. Select any number of photos. 2. Select Photos from the very top center of the software. 3. Select Hide from Photo(s). 4.
Using: Photo Library Adding Service Notes Service notes are additional services performed on photos above and beyond the normal touchups. You defined the services of your studio and your labs here. To add a service to a photo: 1. Select any number of photos. 2. Select Photos from the very top center of the software. 3. Select Service Notes. 4. Check to select any of your available services to be applied to the photo. 5. Select OK. 6. These services will be applied to this photo in any size in any order.
Using: Photo Library 2. Select Copy Path to Clipboard. 3. The location is now saved in your clipboard. Selecting Paste or CTRL-V will paste the location of the photos. Viewing Photo Properties To see the properties of a selected photo, select Photos from the very top center of the software or right-click on a photo, and select Properties. A window with two tabs appears.
Using: Photo Library Showing Photo Histograms and Data If you want to view technical photo data, select Show Data from the top right of the software.
Using: Photo Library 2. Select Attributes from the very top center of the software. 3. Select Save Attributes to. 4. Select to: Copy the attribute settings to the clipboard. This is only temporary and will be overwritten if you use the clipboard again, so use this setting only if you will be applying the attributes immediately. Press * as a hotkey for this option. Set the photo attributes as the system attributes. Every new photo in the software will now have these attributes as a default.
Using: Photo Library c. Use the default catalog attributes. d. Use Custom attributes 1 – 4. e. Use a New custom setting you created (it will appear below Custom 1 – 4). Editing Custom Attributes To edit custom attributes, select Attributes from the very top center of the software and select Save Attributes to > Edit. You can rename or delete your custom attribute settings.
Using: Photo Library Set Tilt Angle: enter a number between 0 and 360 and select to rotate clockwise or counter-clockwise. You can also orient photos by selecting any number of photos and right-clicking on them. Select Orient Photo, which contains all the previous options. Enhancing Photos To enhance a photo, select any number of photos and select Enhance from above the photo viewer. The Photo Workshop will open with these photos.
Using: Photo Library 3. Select Un-Publish Selected. 4. Confirm that you want to unpublish the catalog. 5. Select Yes. Batch Publishing and Un-Publishing Events To publish or un-publish more than one event at a time, select Publish from above the photo viewer. Select which events you want to publish or un-publish then select Batch Publish or Batch Un-publish. Copying Photos To copy photos from the photo viewer to another location: 1. Select any number of photos. 2.
Using: Photo Library pictures or ID cards, and as one large order they will be printed and ready at the same time. To create a batch order: 1. Select any number of photos. 2. Select Batch from above the photo viewer. A window appears. 3. Select to: a. Print only the selected photos. b. Print all photos in this event. i. If you selected to print all photos and have selected a catalog containing more than one event, select Print all subevents to print every event in the catalog. 4.
Using: Photo Library each subevent to create separate orders for each event in the catalog. 7. Select Place Orders to send your orders to the printer or lab, or select Save Orders to save the orders in the Orders tab to be sent later. Proofing Photos Proof sheets are single sheets containing small printout of photos for presenting to customers. You can quickly print a pre-made proof sheet, or you can create custom proof sheets with advanced options. Press P as a hotkey for proofing photos.
Using: Photo Library 5. Select the page size for the proof sheets. 6. Select the size of the individual photos that will appear on the proof sheet. 7. Select the orientation: a. Portrait or Landscape page will set the entire page. b. All portrait proofs will orient every photo as a portrait. c. All landscape proofs will orient every photo as a landscape. 8. Select the number of copies to print. 9. Select to Print Filenames under each photo. 10. Select to: a.
Using: Photo Library Creating a Custom Proof Sheet To create a custom template for proofing photos: 1. Select any number of photos. 2. Select Proof from above the photo viewer. A window appears. 3. Select Advanced Options from the bottom of the window. A new window appears with tabs: a. Page Setup: set the basic functions for your template. i. Enter a template name. Select Save if you want to save this template for later. ii. Select to orient the proof as a portrait, landscape, or custom.
Using: Photo Library ii. Select the position, alignment, and font. iii. Select Insert Special Text if desired. 4. Select OK when finished with all the tabs. Using the Shopping Cart The shopping cart is where you will create and modify orders before sending them to print. You can create new orders to print immediately or save orders for later. Find the shopping cart in the Photo Library, Photo Workshop, and in Presentation Mode, always located at the very right of the software.
Using: Photo Library Select + or – to expand or collapse the images below an item. Showing and Hiding Prices If a customer is present and you don’t want to display the prices of your packages, right-click on any package or item and select Show Prices. A checkmark indicates whether this option is active. Viewing Package Groups All of your packages are located at the top of the shopping cart. Your default package group is displayed for each event.
Using: Photo Library 1. Select the photo or photos you want to add to the cart. 2. Select Add Package from the bottom of the shopping cart. 3. Select the package you want to add for this photo from the list. If you selected more than one photo, the package will be added for each photo OR: 1. Select a package you want to add from the product list at the top of the shopping cart. 2. A number of blank frames will appear in the shopping cart for this package. 3.
Using: Photo Library c. If you selected more than one photo, these items will be added for each photo. d. Select Clear Quantities to start over. 4. Select OK. Placing an Order Once you have every package and item set, you can send the order to your orders workspace and off to printing. To place an order: 1. Select Place Order, located below the packages area in the shopping cart. 2. A window appears showing the receipt. 3.
Using: Photo Library Replacing an Item If you want to use a different photo but keep the package you selected, select the new photo from your workspace and hold and drag it over the old photo. The new photo will replace the old one in the package. Removing a Single Item You can remove single items from the cart without deleting the package it belongs to by right-clicking on the item and selecting Remove Item, or by selecting an item and selecting Remove Item from the bottom of the cart.
Using: Photo Library Adding Services to an Item If services have already been added to a photo, they will appear in the cart next to Services immediately after adding the item. To add or edit services for an item in the cart: 1. Select Add next to Services, located beneath any item in the cart. 2. Select the service to add to this item. 3. Select OK. You can press the \ or right-click on any number of photos and select Service Notes for the previous options.
Using: Photo Library Photo Paths You can view the computer folder and paths that contain the photos. To open the folder containing the photos: 1. Right-click on a photo. 2. Select Open Containing Folder. 3. This is the location and subdirectory containing your selected photos. To copy the file location containing the photos: 1. Right-click on a photo. 2. Select Copy Path to Clipboard. 3. The location is now saved in your clipboard. Selecting Paste or CTRL-V will paste the photos.
Using: Orders Workspace Using the Orders Workspace The Orders Workspace is where you can monitor all new, pending, and completed orders. The status of every order is available here, from creation to printing to being shipped out to the customer. Every order here has been sent through your online storefront, or was created through the shopping cart. Find and select the Orders tab from the bottom of the software.
Using: Orders Workspace Viewing Orders Although there is a new, a pending, and a completed orders tab, the organization and options available for each tab are the same. Sorting Orders Once an order enters a tab, the following information is shown in the order list, from left to right: Order ID: this is your order’s identifier, tied to your lab account. Type: each order can be either a local order or a web order. Customer: shorthand version of the customer purchasing the order.
Using: Orders Workspace Finding Orders You can search for orders by order ID. To find an order, select find orders from the bottom of the software or right-click on the order list and select Find Order. Enter the entire order ID into the text field and select Find. Note: You must enter the order ID exactly as it appears in the software. Viewing Older Orders You can view older orders by selecting View from the very top center of the software and selecting an order age.
Using: Orders Workspace Printing Orders Read on for information on sending orders to print. Printing an Order If Auto Print is disabled, you will need to manually send orders to print. To print a single order: select the order and select print order from the bottom of the software, or right-click an order and select Print Order.
Using: Orders Workspace Reprinting Orders You can reprint orders that have already been fulfilled. To reprint an order, go to the Completed Orders tab and select an order, then select print order from the bottom of the software or right-click the order and select Print Order. You will be prompted to confirm that you wish to print a copy of this order. Viewing the Print Queue You can monitor and edit the printing status of any local orders that have been sent to print.
Using: Orders Workspace Managing Orders Marking Orders Shipped Any new or pending order can be marked as shipped and sent to the Completed Orders tab. Shipped orders will be treated as finished orders. To mark an order as shipped, select the order and select mark order shipped from the bottom of the software, or right-click the order and select Mark Order Shipped. Cancelling Orders If an order has been sent to print but has not yet printed, you can cancel it and remove it from the print queue.
Using: Orders Workspace within a batch by expanding the batch, selecting the individual order, and selecting Print Order. Note: Batched orders selected for printing may appear as “Queued for Processing” in the Completed Orders tab but the individual order will display printed. Printing an Order Proof An order proof is a printed sheet with small previews of photos.
Using: Orders Workspace Printing an Order Form An order form is a copy of the order information displayed in the bottom half of the orders workspace. To print an order form, right-click on the order then select Print Order Form.
Using: Orders Workspace Editing & Proofing an Order You can quickly edit and proof photos from the Orders tab before sending orders off to print. Order proofing will open the photos in a version of the Photo Workshop that includes additional options and a navigation bar for easily moving between photos, pages, and orders. To edit and proof an order, select an order and select edit & proof from the bottom of the software, or right-click on an order and select Edit & Proof Order.
Using: Orders Workspace Select the Home or End buttons to go to the first and last photos in the order, respectively. Select close to return to the Orders tab. You will be prompted to save any changes. Select save order to save all changes to the order and return to the Orders tab. Select begin editing to display editing tools. Select finish editing to hide the tools. Auto Editing Orders Enabling auto edit will display the Photo Workshop toolsets the entire time while in Order Proofing.
Using: Orders Workspace Order Proof or Photo Proof Mode: order proof displays all photos and all toolsets. Photo proof displays only correction and color balance tools. Show and Choose Reference Image: you can select an image to show alongside each photo you are editing. While you may move between photos and orders, the reference image will remain locked. Select Choose Reference Image to browse for an image. Select Show Reference Image or press R to hide and display the image.
Using: Orders Workspace To change an order property, select a photo and select Properties from the top of the software, or right-click on a photo for the previous options. Undoing and Redoing Changes To undo or redo changes to a photo or order, select Undo from the top of the software and select one of the options, or press the corresponding hotkey.
Using: Presentation Mode Using Presentation Mode Presentation Mode combines features from each other part of the software for an easyto-use interface, free of distractions. You can show slideshows, play background music, compare photos within a catalog, preview photos in digital frames, and purchase packages. The Presentation Mode is made for walking customers through selecting and rating their photos, choosing services, and purchasing packages, all during the same session.
Using: Presentation Mode Opening the Photo Library and Photo Workshop You can use both the Photo Library and the Photo Workshop without exiting Presentation Mode. To open the Photo Library, select choose another catalog from the bottom of the workspace. To open the Photo Workshop, select enhance selected photo from the bottom of the workspace. Navigating in Presentation Mode The software will automatically be maximized to full-screen, so that no other programs will interrupt the session.
Using: Presentation Mode Home: view the first photo in the album. Previous: view the previous photo in the album. Next: view the next photo in the album. End: view the last photo in the album. You can also use the mouse wheel to quickly move through a catalog. Viewing Multiple Photos To view multiple photos at a time, select view from the top of the software and select a number of photos to view, or press SHIFT – 1 through SHIFT – 0 as hotkeys.
Using: Presentation Mode Sorting Photos To sort photos in Presentation Mode: 1. Select view from the top of the software. 2. Select to sort photos by: Rating: sort by your assigned 1 to 5 star rating. Photo Number: sort by the assigned photo numbers. Filename: sort by the photo filename. Full Pathname: sort by the entire computer pathname. File Size: sort by file size. Published: sort by published and unpublished. Archived: sort by archived and unarchived.
Using: Presentation Mode Adding Services Service notes are additional services performed on photos above and beyond the normal touchups. To add a service to a photo: 1. Select any number of photos. 2. Select service notes from the bottom of the software. 3. Check to select any of your available services to be applied to the photo. 4. Select OK. 5. These services will be applied to this photo in any size in any order. You can also add or edit services by pressing \ as a hotkey.
Using: Presentation Mode Playing Background Music You can play background music to set a classy and calming atmosphere for your customers as they preview their photos. To play music: 1. Select music from the top of the software. 2. Select Play Music Folder or Play Music File and select the music you want to play. a. Selecting a folder will loop all music files in the folder. b. Selecting a file will loop the single music file over and over. 3.
Using: Presentation Mode Running a Slideshow You can view a catalog as a slideshow presentation, complete with music and digital frames. The slideshow will preview photos at fullscreen with a black background and few software tools. To run a slideshow, select fullscreen from the top of the software or double-click a photo. Press ENTER to begin and stop the slideshow. Select a photo or press ESC as a hotkey to return to normal Presentation Mode.
Using: Photo Workshop Using the Photo Workshop The Photo Workshop is where you will enhance, correct, and edit all of your photos before printing. The Photo Workshop works internally within the software and does not require any additional software to run, making it quick and easy to edit, retouch, and save changes to any photos in the software. Find and select the Photo Workshop tab at the bottom of the software.
Using: Photo Workshop Viewing Photos Once in the workshop you can view, sort, and manage photos, using many of the same features from the Photo Library, without needing to exit the Photo Workshop tab. Viewing Modes There are two different viewing modes in the workshop. Select Single or Multiple from the very top left of the software to choose one: Single: the photo bar appears at the left side of the software for selecting and navigating through photos.
Using: Photo Workshop Viewing a Slideshow To view a slideshow of all photos in the catalog, select Catalog from the bottom left of the software and select Slideshow. The software will switch to Presentation Mode, where you can run slideshows, play music, and view the photo with different frames. Click here for detailed options during full-screen Presentation Mode. Viewing without Tools To view your photos without the Photo Workshop tools displayed, select the View tab from the bottom of the software.
Using: Photo Workshop 3. Select Viewing Aspect. 4. Select a viewing aspect from the list. All viewing aspects included in your packages will appear in the list. OR: 1. Select a photo. 2. At the top right of the window is a viewing aspect with arrows on each side. 3. Select the < and > arrows to cycle through the available aspect ratios. You can also add, edit, and remove aspect ratios from the list. To set up available aspect ratios: 1. Select View from the top of the software. 2.
Using: Photo Workshop Viewing Guides You can turn on guides to help while editing photos. To turn on guides: 1. Select View from the top of the software. 2. Select Guides. 3. Select and check Show Guides, or press CTRL - ; as a hotkey. 4. There are two guides available, check the one you wish to use: a. School: for school portraits. This guide will show dotted lines for the 4x6, 5x7, and 8x10 aspect ratios, and an oval and line for centering student faces in the frame. b. Standard: for aspect ratios.
Using: Photo Workshop File Size: sort by file size. Published: sort by published and unpublished. Archived: sort by archived and unarchived. Exif Comment: sort by Exchangeable Image File information. Sort by Custom: manually click and drag photos to their positions. 3. Select to sort photos by the previous criteria in either ascending or descending order.
Using: Photo Workshop Showing Photo Information Showing and Setting Photo Numbers To show photo numbers above photos in the photo bar, select View from the top of the software and select and check Show Photo Numbers. To set a starting photo number for all new photos added to the catalog, select Catalog from the bottom left of the software and select Set Starting Photo Number. All existing photo numbers will remain the same.
Using: Photo Workshop Showing and Setting Filenames To show photo filenames below photos in the photo bar, right-click a photo in the photo bar and select View > Show Filenames. To rename a photo, right-click on a photo in the photo bar and select Edit Photo > Rename Photo. This will be the new photo filename. To set filenames for all new photos imported into the catalog from a camera: 1. Select Catalog from the bottom left of the software. 2. Select Set Capture Filenames. 3.
Using: Photo Workshop Showing and Setting Info Tooltips To display a tooltip containing photo comments while mousing over a photo in the photo bar, right-click a photo and select View > Show Info Tooltip. To set a note for a photo, right-click a photo in the photo bar and select Edit Photo > Describe Photo. Type a note and select OK. Showing Photo Properties To show and edit photo properties, right-click a photo in the photo bar and select Properties. Click here detailed information on photo properties.
Using: Photo Workshop Importing a Photo To import a photo into the current catalog: 1. Select Photos from the top of the software. 2. Select Import. A window appears. 3. Browse to the location of the photos you wish to import. 4. Select any number of photos by holding and dragging the mouse or manually clicking each one holding CTRL or SHIFT. 5. Select how to copy the files: a. Simply copy the files to the destination without changing the file type. b. Or Convert the files to another format while copying.
Using: Photo Workshop Using Quick Import Quick import will automatically search and import photos from a predefined location. To set up quick import: 1. Select Photos from the top of the software. 2. Select Quick Import Setup, or press SHIFT – I as a hotkey. 3. A window appears. 4. Browse to the location for automatically importing photos. 5. Select how to copy the files: a. Simply copy the files to the destination without changing the file type. b. Or Convert the files to another format while copying. i.
Using: Photo Workshop 8. Select Recurse Subdirectories if you want to import all photos from subfolders and subdirectories in this location. 9. Select OK. To use quick import: 1. Select Photos from the top of the software. 2. Select Quick Import, or press I as a hotkey. 3. Photos will be automatically imported from the location defined in quick import setup. 4. You will be prompted for confirmation when importing these photos. 5. The photos will be added to the current catalog.
Using: Photo Workshop Creating a Catalog To create a catalog in the workshop: 1. Select Catalog from the bottom left of the software. 2. If you want to create a new catalog and automatically import photos from your quick import location, select and check Create New & Import. 3. Select Create New. 4. Select Add Photo Catalog. 5. A wizard opens. Select a category type from the drop-down box. 6. Enter an event name. You must enter an event name. 7. Enter a description, event city, state, and country.
Using: Photo Workshop 7. If you are using 3rd-party studio management software, enter your session ID. 8. Select Finish. Managing Photos Read on for guides to managing your photos in the Photo Workshop. Selecting Photos Often you will want to edit multiple photos at once. To select multiple photos, hold CTRL or SHIFT and select the photos from the photo bar. To select all photos, right-click on any photo in the photo bar and select Select All.
Using: Photo Workshop 2. Select Attributes from the top of the software. 3. Select Service Notes. 4. Select to add or remove a photo service for the selected photo. 5. Select to add a service comment or additional service. 6. Select OK. You can also apply and edit services for a photo by right-clicking the photo in the photo bar and selecting Edit Photo > Service Notes. Orienting Photos You can change the orientation of photos within the photo bar.
Using: Photo Workshop Save to: select save to for the previous options, or to save to file. Saving to file will bring up a window. Browse to the location you want to save in, enter a filename, and select Save. Editing Photos Click here for guides to editing photos and using the different toolsets. Using the Shopping Cart The shopping cart is where you will create and modify orders before sending them to print. You can create new orders to print immediately or save orders for later.
Using: Photo Workshop Toolsets Using Toolsets in the Photo Workshop Once you have imported or captured photos into the Photo Workshop, you can use a series of tabs and toolsets to edit, enhance, or adjust every aspect of a photo. The following toolsets are available: Basic Toolset: this toolset is always visible either to the left or above the photo workspace. It includes moving, scaling, orientation, and zoom options.
Using: Photo Workshop Toolsets Basic toolset options are, in order: Move, Scale, Orientation, and Zoom. Saving Changes The software will not save correction settings for a photo if you select another photo. To save your settings for a photo, use the save options detailed here. Moving a Photo Photos will often be larger than the sheet and will need to be centered in some way. You can move a photo around within the sheet size.
Using: Photo Workshop Toolsets Select Reset Scale to revert to the original size. Select Reset Scale and Position to revert to the original size and center the photo. Press CTRL – R as a hotkey. Select a % to increase or decrease the photo size. You can also scale a photo by moving the mouse wheel up and down. Orienting a Photo You can change the orientation of photos in the workspace.
Using: Photo Workshop Toolsets Set Tilt Angle: enter a number between 0 and 360 and select to rotate clockwise or counter-clockwise. Advanced Tilt: for manually creating a tilt angle. Click and drag either the photo or the scroll bar to adjust the tilt angle. Using advanced tilt can change the size of your image as the frame will crop to eliminate blank space. Select apply changes to save your tilt. Zooming Zooming in or out on a photo does not change the size of the photo.
Using: Photo Workshop Toolsets o 2x: Represents an image 200% larger than the image size displayed in the window or press SHIFT – Z as a hotkey. o 3x: Represents an image 300% larger than the image size displayed in the window or press ALT – Z as a hotkey. o 4x: Represents an image 400% larger than the image size displayed in the window or press ALT – SHIFT – Z as a hotkey. To zoom out, right-click the mouse on the photo.
Using: Photo Workshop Toolsets Enhance toolset options are, in order: Color, Borders, Sheets, Focus, Vignettes, and Retouching. Saving Changes The software will not save enhancement settings for a photo if you select another photo. To save your settings for a photo, use the save options detailed here. Retouching a Photo Studio Solution has its own integrated workshop for retouching and cleaning up photos. You can use either the software’s Retouch Workshop, or Adobe Photoshop.
Using: Photo Workshop Toolsets Applying Colors You can change and apply color schemes to photos. Applying a color does not permanently change the photo; a color scheme can be changed or removed at any time by returning to the workshop. Select one of the color schemes to apply it to the photo: Color: resets the color scheme to the original color of the digital negative. Black & White: sets the color to grayscale. Sepia: sets the color to sepia tones.
Using: Photo Workshop Toolsets a. Polished, Satin, Canvas, Velvet, Watercolor, Glossy, or Heavy Canvas. 4. Select None to remove the texture. Applying a Border Borders are backgrounds, text, overlays, or composites to be applied to products. All borders exist on a different layer from the photo and can always be turned off and removed by returning to the workshop. To search for and add a border to the photo: 1. Select the magnifying glass from the borders tool. 2. A window appears. 3.
Using: Photo Workshop Toolsets Using Basic Border Functions Basic border options include: Turning borders on: select on from the border tool, or select borders and select Border On. Press HOME as a hotkey. Your most recently used border will appear. Turning borders off: select off from the border tool, or select borders and select Border off. Press END as a hotkey. Refreshing borders: select borders from the border tool and select Refresh Borders.
Using: Photo Workshop Toolsets 1. Select borders from the borders tool to open a dropdown menu. 2. Select Set Borders Directory. 3. Select a directory where your borders are located. 4. Select OK. Adding and Editing Border Text Text is considered a border. To add text to a photo without text: 1. Select text from the borders tool. 2. A window appears. 3. Select your text settings, detailed here. OR: 1. Select borders from the border menu. 2. Select Edit Border. 3. Select Add Border Text or Edit Border Text.
Using: Photo Workshop Toolsets 2. Select the pencil icon from the border tool. 3. The border will open as an editable border in the Border Workshop. 4. Click here for guides to using the Border Workshop. OR: 1. Select borders from the border tool. 2. Select Edit Border. 3. Select Edit in Border Workshop. 4. The border will open as an editable border in the Border Workshop. 5. Click here for guides to using the Border Workshop.
Using: Photo Workshop Toolsets Saving Borders You can save a border after editing it in any way. To replace the border with your border changes, select borders from the border tool and select Save Border. To save your border changes as a new border, leaving the original border intact: 1. Select borders from the border tool. 2. Select Save as New Border. A window appears. 3. Select the filename and location for the new border. 4. Select a description. 5. Select which border group to add the new border to.
Using: Photo Workshop Toolsets 4. Select to arrange the sheet as a portrait or landscape. 5. Select the cell arrangement: a. Specify by the Width and Height to create photo sizes of that size, in inches. i. Select Cell Orientation: best fit, vertical, or horizontal. b. Specify by the Number of Rows and Columns to select size by the number of cells total. i. Select Square Cells to make each cell size an equal square. 6.
Using: Photo Workshop Toolsets Select the black-bordered box to apply a black vignette. o Select min, med, or max to change the intensity of the vignette. Select the middle box to remove any vignette. Using the Correct Toolset The correct toolset includes tools for adjusting basic light and exposure settings. To open the correct toolset, select the Correct tab from the bottom of the Photo Workshop workspace. The correct tools will appear either to the right or below the workspace.
Using: Photo Workshop Toolsets Saving Changes The software will not save correction settings for a photo if you select another photo. To save your settings for a photo, use the save options detailed here. Steps to Correcting Here is our recommended order for correcting photos: 1. Exposure 2. Shadows 3. Color 4. Contrast 5. Redeye 6. Tone Saving Attributes All of your correction settings can be saved and applied to any number of other photos and catalogs.
Using: Photo Workshop Toolsets Adjusting Exposure You can adjust the exposure of a photo by plus or minus 2 stops. Exposure options include: Select + to increase the exposure by .25 points, up to 2. Select – to decrease the exposure by .25 points, down to -2. Select the box to reset the exposure to 1. Select exposure to open a dropdown menu with preset values. To manually enter an exposure value, select the exposure number below the tool and manually type in a value.
Using: Photo Workshop Toolsets Select color to open a dropdown menu with preset values. To manually enter a saturation value, select the color number below the tool and manually type in a value. Adjusting Tone Use the tone tool to add warm or cool tones to a photo. Tone options include: Select warm to increase the warm tones by 1 point. Select cool to increase the cool tones by 1 point. Select the box to reset the tones to 0. Select tone to open a dropdown menu with preset values.
Using: Photo Workshop Toolsets Using EOS Picture Styles Toolset The EOS Picture Style Toolset includes tools for adjusting light and exposure setting specific to Canon RAW files. The EOS Picture Style Toolset options are, in order: picture style, contrast, exposure, sharpness, saturation, color tone, filter effect and tone effect. Adjusting EOS Picture Styles Choosing a Picture Style is like choosing between different types of film.
Using: Photo Workshop Toolsets This style also uses a stronger sharpness setting to bring out details in mountains, trees, buildings, and other subjects in the distance. Neutral The ―Neutral― setting is suitable for expressing subtle nuances within vivid colors, even for objects with considerable contrast, when wishing to convey delicate textures.
Using: Photo Workshop Toolsets photographer’s color taste. In addition to the six preset styles, three more Picture Styles can be registered through a connection to a computer. For more information on Picture Styles visit: http://www.canon.co.jp/imaging/picturestyle/index.html Adjusting Contrast Adjusting the contrast will lighten the light colors and darken the dark colors. Contrast options include: Select + to increase the contrast by 1 point. Select – to decrease the contrast by 1 point.
Using: Photo Workshop Toolsets Select to decrease the sharpness by 1, down to 0. Select the box to reset the sharpness to 0. Select sharpness to open a dropdown menu with preset values. To manually enter a sharpness value, select the sharpness number below the tool and manually type in a value. Adjusting Saturation You can adjust the saturation of a photo by plus or minus 4 points. Saturation options include: Select + to increase the saturation by 1 point, up to 4.
Using: Photo Workshop Toolsets Filter effects include: Select Yellow to apply a yellow effect. Select Orange to apply a orange effect. Select Red to apply a red effect. Select Green to apply a green effect. Select None to restore the photo. Adjusting Tone Effect You can apply a black and white tone filter effect to a photo by selecting one of four tone types Tone effects include: Select Sepia to apply a sepia effect. Select Blue to apply a blue effect.
Using: Photo Workshop Toolsets Saving Changes The software will not save color balance settings for a photo if you select another photo. To save your settings for a photo, use the save options detailed here. Using Preset Color Balances Select a preset color balance to automatically compensate for lighting conditions. There are four preset balances for the most basic types of lighting conditions: Daylight/Incandescent: compensates for the additional cyan and magenta in daylight and incandescent bulbs.
Using: Photo Workshop Toolsets 5. Select Save Changes As and select Custom 1, 2, 3, or 4. 6. Select Apply. 7. C1, C2, C3, or C4 will now hold your color balance settings. To apply your color balance attributes, select C1 through C4, depending on where you saved your attributes. Manually Adjusting Color Balance To manually set the color balance: Click a color swatch to add that color to the photo. The colors on the right are the colors associated with the numbers, from 1 to 255.
Using: Photo Workshop Toolsets Selecting a Color Profile Use this option to select the color profile used when capturing photos. This will usually be the camera color profile. This is not where you set the printer or monitor color profiles. Select color profile to choose your profile: Automatic: the software will automatically apply any known color profiles based on the Canon default profiles on each device.
Using: Photo Workshop Toolsets Saving Changes The software will not save drop out settings for a photo if you select another photo. To save your settings for a photo, use the save options detailed here. Applying Borders Border options in the Photo Workshop are detailed here. Selecting the Chroma Key Backdrop The first step in green screen editing is to select either the green or blue swatch that corresponds to your backdrop. Select A to have the software determine your backdrop color automatically.
Using: Photo Workshop Toolsets Shadows On, Remove Noise: removes roughly 80% of shadows and extraneous noise. The shadows option is turned on, but the threshold is set to 12. Shadows On Completely: all shadows will appear. The shadows option is turned on and the threshold is set to 0. You can select a preset and use the advanced controls to modify any individual setting. Adjusting Hue Percent The hue percent tool determines the range of colors within your backdrop color that should be removed.
Using: Photo Workshop Toolsets Adjusting Threshold The threshold tool is for cleaning up unwanted noise in a photo. A higher threshold will remove more noise. Basic threshold options include: Select + to increase the threshold by 5, up to 50. Select – to decrease the threshold by 5, down to 0. Select the box in the threshold tool to reset to the default value of 10. Select threshold to open a dropdown menu with preset values.
Using: Border Workshop Using the Border Workshop Borders can be as simple as a text box or graphic overlay, or as complex as a series of montages, overlapping images, layered graphics and photos, and photo queries. Use the Border Workshop to create brand new borders for your studio, or just to edit and adjust existing borders. Find the Border Workshop in Manage Studio > Products > Templates and Composites.
Using: Border Workshop Viewing in the Border Workshop Viewing Front or Back Borders can have both a front and back. The back of a border is often used for information and identification, but can be as complex as the front. Select Front or Back from the top left of the software to view and edit the front or back of your border. A • will appear to indicate which side you are currently viewing. If your border does not have a back, you can select Back to create one.
Using: Border Workshop You can also zoom in and out by selecting zoom and using the mouse wheel or by right-clicking an area and selecting Zoom > Zoom In or Zoom Out from the dropdown menu. Viewing at Page Size To view the entire border area, select fit page from the right toolbar. The border will be displayed at whatever zoom is necessary to view the entire border. You can also view at page size by right-clicking any border item and selecting Zoom > Zoom Reset from the dropdown menu.
Using: Border Workshop 10. Select when a prompt will appear asking for text and information: when loaded, or when you select to edit text and information. 11. Select to leave text fields empty when loaded or to use the last value available. 12. Select OK. You can also edit the border properties by right-clicking on the border items list and selecting Border Properties from the dropdown menu.
Using: Border Workshop The top of the list is the background of the border. Items will always appear in the border workspace beneath items listed below it in the border list. The bottom of the list is the front of the border. Items will always appear in the border workspace on top of items listed above it in the border list. Selecting any item in the border items list will select it in the workspace as well.
Using: Border Workshop Select Options and select Auto Alignment to display guiding lines to help when trying to line up border items. Viewing Test Photos You can import any photo into a photo placeholder to preview the border. To assign a test photo, right-click any photo item and select Set Test Photo from the dropdown menu. To clear the photo, right-click the photo item and select Clear Test Photo.
Using: Border Workshop Editing Border Font To edit the font properties of any text item, select font from the right toolbar. A window appears with basic font properties. Select properties and select OK when finished. Filling and Fitting the Page You can increase the size of any border item to fill the width, height, or the entire area of the page size. To fill and fit an item to the page size: 1. Select a border item. 2. Select fill & fit page from the right toolbar. 3. Select an option: a.
Using: Border Workshop a. Make Same Size: make the item the same size as the last item. b. Make Same Size and Position: make the item the same size as the last item and move the item to the same location as the last item. These items will now overlap and it will be easiest to select one from the border items list. c. Make Same Width: make the item the same width as the last item. d. Make Same Height: make the item the same height as the last item. e.
Using: Border Workshop a. You can use CTRL or SHIFT to select any number of border items. They will all be aligned to the last item selected. 2. Hold CTRL and select the border item you want to align with. 3. Select align from the right toolbar. 4. Select an option to align the item to that edge of the last item selected: a. Left, Center, Right, Top, Middle, Bottom. You can also right-click an item and select Align from the dropdown menu for the previous options.
Using: Border Workshop Changing Item Order You can change the order of item layers within a border. To change item order: 1. Select a border item. 2. Select order from the right toolbar. 3. Select an option: a. Send to Back: make this item the very back layer of the border. b. Bring to Front: make this item the very front layer of the border. c. Send Backward: send this item one layer towards the back. d. Bring Forward: bring this item one layer towards the front.
Using: Border Workshop You can also right-click an item and select Rotate from the dropdown menu for the previous options. Hiding Items You can hide items from view. You can still select and move the item through a dotted outline, but it will be transparent. Use this to line up items or see what lies beneath. To hide an item: 1. Right-click a border item. 2. Select Hide Object. 3. An H will appear next to the item name in the border items list. 4.
Using: Border Workshop Saving Changes and Borders You can save your border changes as the current border or save the border as a completely new border. Select save changes or save as new border from the bottom of the software. If you select to save as a new border, you will need to rename and specify the location to save your border. Adding Border Items Read on for guides to adding items to your border. Selecting Position and Size Every border item can have a preset size and position upon creation.
Using: Border Workshop Adding a Photo Item A photo item is a placeholder for the border where photos can be dragged and dropped into after the border has been applied. Each photo placeholder will have its own photo # assigned to it. If you have assign multiple photo placeholders to Photo 2, for example, then once a photo has been added to one of the Photo 2 placeholders, it will be automatically added to all of the other Photo 2 placeholders. To add a photo placeholder to your border: 1.
Using: Border Workshop b. Display image on screen as guide but do not print: the image will display as guide for placement. c. Draw a frame around the photo: create a frame around the photo. d. Draw a drop shadow: create a drop shadow under the photo. e. Require photo to be manually selected: you must manually select and drag a photo into the placeholder, it will not be automatically populated with the current photo. f. Rotation: select a rotation angle to rotate the placeholder clockwise. g.
Using: Border Workshop 4. Select the Labels tab to set visible labels as guides for each photo. a. Select Show Labels. b. Enter the text to show, or select Insert Special Text to select a data type. c. Select font properties. 5. Select the Options tab for more options: a. Select Transparency options: i. None: draw entire photo ii. Simple: set a preset % for transparency. 0% is opaque and 100% is invisible. iii. Predefined Mask: select Edit to choose a predefined vignette or transparency setting. iv.
Using: Border Workshop b. Simple: set a preset % for transparency. 0% is opaque and 100% is invisible. c. Drop out a specific color: remove a color as a transparent area. d. Use image alpha channel (32-bit targa or png) 5. Select Movement options. 6. Select Advanced options: a. Allow photo to overlap composite objects b. Display image on screen as guide but do not print c. Select to draw frames around the photos. d. Select to draw shadows. 7. Select Position and Size options, found here.
Using: Border Workshop e. Select to wrap words. f. Select to make the text editable. This is enabled by default. 9. Select Position and Size options, found here. 10. Select OK. You can also add text by selecting Add from the top of the software and selecting Text, which contains the previous options. Adding an Effect You can add a preset effect as an item which can then be set on top of another item to create a unique effect.
Using: Border Workshop 8. Select OK. Once you have created an effect, use the make same tool to apply the effect to a specific item, or the fill & fit tool to apply it to the entire border. You can also apply an effect by selecting Add from the top of the software and selecting Effect and selecting an effect type, which contains the previous options. Adding a Custom Shape You can add a custom shape to the border.
Using: Border Workshop To edit saved custom shapes: 1. Select Add from the top of the software. 2. Select Edit Custom Objects. A window appears. 3. Select an object from the list and select to move it up or down the list or delete it. 4. Select OK. Adding a Line You can add a line as a shape to the border: 1. Select Add from the top of the software. 2. Select Line. 3. A window appears. 4.
Using: Border Workshop 3. A window appears. 4. You can encode any information into the barcode. a. Select a barcode format from the dropdown menu. b. Select Insert Special Text to add photo data types to the barcode. c. Select Show Text to display the text below the barcode. 5. You can add multiple different types of data into the barcode by separating each type with a space. 6. Your barcode will be generated below in the viewer. 7. Select OK.
Using: Border Workshop 5. Replace ??? with a photo type that you added in photo properties, found here. 6. Create the rest of your photo item and select OK. 7. When this border is applied to a photo, this placeholder will automatically search for and populate the placeholder with a photo matching the photo type within that catalog.
Using: Retouch Workshop Using the Retouch Workshop The Retouch Workshop provides a workspace for making any necessary retouches and edits to a photo. The workshop has an extensive series of tools for fixing even the smallest details of a photo. Find the Retouch Workshop by selecting the Photo Workshop tab from the bottom of the software, and selecting the Enhance tab from the bottom of the workspace. Select the photo you wish to retouch, and select the Retouch tool from the enhance toolset.
Using: Retouch Workshop Panning Select pan from the right toolbar to click and drag the photo around. This is most helpful when you are zoomed in for editing small details. Zooming In Select zoom from the right toolbar to zoom in and out. Left-click on an area of the border to zoom in. Right-click to zoom out. Click and drag a box around an area to zoom in and fill the workspace with that area. You can also zoom in and out by selecting zoom and using the mouse wheel.
Using: Retouch Workshop Saving Retouches Select save retouches from the bottom of the workspace to save your retouches to the current photo and return to the Photo Workshop. Select save as new to save this photo as a new photo in the current catalog and return to the Photo Workshop, leaving your original photo intact and in the catalog. Understanding the Retouch Settings Each retouch tool and retouch method will have its own specific set of settings for retouching photos.
Using: Retouch Workshop Healing Effect Selecting and checking healing effect will let you select a specific area of the photo to use when blending. This setting is only available with the blemish tool. Color Select the color to be applied. Amount Select the intensity of an effect. A higher number is more intense. Radius Select the size of the radius for blurring photos. RGB Select an exact color with the RGB profile tools.
Using: Retouch Workshop Brush This is the default software method. The brush is a circle that you can hold and drag to apply retouches. Adjust the size, feather, and flow and click to use the brush. Lasso Use the lasso to draw an area that will have the selected retouch applied to it. This method will apply the current retouch method and tool when creating the lasso, so select your method and tool beforehand.
Using: Retouch Workshop Clone Use the clone tool to replace an area of a photo using another area of the photo as a source. Select opacity and choose a source. Blemish Use the blemish tool to blend an area of a photo with the surrounding area. Select opacity, and select healing effect to select a source for blending. Paint Use the paint tool to paint a selected color. Select opacity and the color. Dodge Use the dodge tool to lighten an area and increase contrast. Select the dodge amount.
Using: Retouch Workshop Color Accents Use the color accents tool to convert the photo into a black & white image. Select opacity, contrast, and brightness. Redeye Use the redeye tool to manually remove any red glare. Click the areas with redeye to remove the glare.
Tutorial: Running a Shoot Running a Shoot So far we’ve walked you through setting up your studio, using the different functions, managing photos, editing photos, and creating orders. This section will guide you through running an entire shoot, from the moment the customer schedules a booking to the moment you send the order off for printing. If you’re already familiar with some of the steps, feel free to click a link and jump ahead to a later step: 1. Adding a Customer. 2. Creating a Booking. 3.
Tutorial: Running a Shoot Select the Manage Studio tab from the bottom of the software and select the Customers tab from the top of the studio. The customer tab will display a list of all studio customers. If you are adding a booking for an existing customer, just select them from the list. For this shoot, we’re going to add a new customer. Select New Customer from the right side of the window. This is the customer information page. Here you will find all address and contact information for this customer.
Tutorial: Running a Shoot You will be returned to the customer information page. Your new customer will appear in the list. Creating a Booking You must have added the customer to the software before you can add a booking. Select the Manage Studio tab from the bottom of the software and select the Customers tab from the top of the studio. Select the customer for the booking.
Tutorial: Running a Shoot This is your customer’s details page. When you create a booking, it will appear under the Current Bookings heading. Select Add Booking from the bottom of the software. This is the booking information page. Here you will set the date, time, and booking descriptions. Select the calendar next to Choose Date to select the date of the booking. Select a Start Time and End Time. Enter a name for the booking. You must enter a name. Enter a description for the booking.
Tutorial: Running a Shoot Select Save Booking. You will be returned to the customer details page. Your new booking will appear under the Current Bookings column. Setting Up Your Camera Most studios will be using a tethered or wireless camera that can instantly import photos into the software as they are captured. If you will be importing from a folder or from a camera media card, skip ahead to capturing and importing photos.
Tutorial: Running a Shoot 8. Your camera is now ready to shoot tethered. Setting Up a WiFi Camera The software can receive photos wirelessly from any Canon Wireless File Transmitter (WFT) using an FTP server. You will need to have a wireless internet connection set up on your computer to use a WiFi camera. Follow these steps to set up your WiFi camera for the shoot: 1. Select the Manage Studio tab from the bottom of the software and select the Cameras from the top of the studio. 2.
Tutorial: Running a Shoot Starting the Shoot Your customer is entered into the studio and ready to go, your booking has been created, and your camera is connected and ready to shoot; let’s start the booking. Select the Manage Studio tab from the bottom of the software and select the Home tab from the top of the studio. Your booking should appear on your home page with the customer name, booking time, and booking information. Select the customer‟s name to go to the booking information page.
Tutorial: Running a Shoot name in the list. Then click on the booking name to open the booking information page. Select the Go to Session button on the right side of the software. The booking will open automatically with a new catalog in the Photo Workshop. The catalog created is under Portraits, titled with the customer’s name, last name first. The photo group within the catalog is titled with the booking information you entered.
Tutorial: Running a Shoot The photo will automatically appear in the Photo Workshop workspace. Finish taking your photos. Live View When Live View is activated on a tethered camera, two additional selections will appear on the top menu: Live View: When the Live View mode is activated on the camera and Live View is selected from the top menu, a new window will appear on the desktop. This window allows you to see the live feed as it is fed from the camera.
Tutorial: Running a Shoot Take Picture: Selecting Take Picture allows you to operate the shutter on the camera. A status indicator for the Auto Focus (AF-ON) will turn on when it is enabled. Importing Photos If your camera isn’t connected to the software and you need to manually import photos, follow these steps: Get the photos from your camera into a location this computer can reach, whether it’s a network location, a file on this computer, or a media card attached to the computer via a card reader.
Tutorial: Running a Shoot Select Import. Navigate to the location of your photos and select Import All. All of your photos will be automatically added into the Photo Workshop. Retouching Photos Now that you have captured or imported all of the photos, it’s the ideal time to quickly retouch and edit them in the Photo Workshop.
Tutorial: Running a Shoot If you left the Photo Workshop, you need to reopen the booking in the Photo Library or the Photo Workshop. Select the Manage Studio tab from the bottom of the software and select the Customers tab from the top of the studio. Select the customer name and ensure that the booking was properly saved. The booking should appear under Current Bookings or Previous Bookings with a time and link to view photos. Select [View Photos] to open the photos in the Photo Library.
Tutorial: Running a Shoot Double-click a photo to preview that photo fullscreen. Once in fullscreen, use the arrow keys on your keyboard to switch photos. Click here for more details on how to present photos to your customers. Creating an Order After previewing their photos, your customer has chosen a number of favorites and is ready to place an order with you. This order can be placed in the Photo Library, Photo Workshop, or in Presentation Mode.
Tutorial: Running a Shoot If you do not want to display prices of packages, right-click any item in the shopping cart and select to uncheck Show Prices. This can be done when the customer is not around; the option will be saved. Adding Items to the Cart If you need to change your current package group, select the prev and more buttons from the package section of the cart, or select add package from the bottom of the cart and select a group from the dropdown menu.
Tutorial: Running a Shoot When the packages are selected and added to the cart, you can add any last minute photo services. Select add next to Services and select a service from the list. Placing the Order Once the order is ready to go, select place order in the shopping cart. A receipt will appear for printing. Select to print the receipt to complete the sale. Select Shipping to edit and verify billing and shipping information. The customer’s order has been placed.
Tutorial: Running a Shoot Printing an Order To send your customer’s order to print, open the Orders workspace. Select the Orders tab from the bottom of the software, and select the New Orders tab from the top of the workspace. If you have auto print enabled, the order was already sent to print when it first entered the Orders workspace. Look for it in the Pending Orders tab if it was recently sent and might still be printing, or the Completed Orders tab if it has finished printing.
Tutorial: Running a Shoot The order is now considered finished and shipped. More Information For more information on any particular area of a shoot, consult the sections on using that part of the program, or check the table of contents and index for quick reference.
Tutorial: Border Workshop Advanced Border Workshop The following section offers more detailed information on how to use the Border Workshop Borders are graphical designs you can add to the photos you take. Borders can be, but are not limited to, simple graphical overlays. Borders can also be more complex layouts, such as montages, repeated pictures, overlapping images, layered graphics, moveable graphics, and other custom arrangements. You can think of borders as layers of objects.
Tutorial: Border Workshop As the above illustration shows, the border starts with a base layer of a solid color, then layers are stacked on top of another to form a composite. Each text, image, and graphic resides on its own layer. The Border Workshop allows you to define border templates you can use repeatedly on photos in your catalog. You can specify the number of photos you want to use on the page, the graphic you want to use as the border, the text you want to appear, and effects you want to use.
Tutorial: Border Workshop back view of a template via tabs. This menu also provides the user with a way to turn on a grid system or activate an auto alignment system, which is used in the creation process. Finally, users can access the undo and redo options. Front & Back Tab The Border Workshop provides a way for users to access both the front side and backside of a template. This feature is important to photographers who use borders and templates that have backs.
Tutorial: Border Workshop The front side of the border contains important information such as the subject’s individual photo, team name and the subject’s first and last name. However, the information on the back of the card varies greatly. This graphic-centric template includes statistical information. In the case of a Little League baseball player, the subject’s first and last name, height, weight and field position are included.
Tutorial: Border Workshop It is possible to add a back to any border or template. This Border Workshop feature is available by selecting the ―Back‖ tab while creating or editing any border. The application will ask the photographer if they would like to create a back for the border. Specifically, the application will indicate, ―This border does not have a back. Would you like to create a back now?‖ To create a back, select ―Yes.‖ To exit the window without altering the back settings, select ―No.
Tutorial: Border Workshop The following is a list of each option, followed with a brief description. Photo When creating border templates, you need a placeholder for one or more photos. You add photo placeholders to the border template in the position where you want a photo to appear. These photo placeholders are called image cells. In most cases, you will probably have only one image cell because the border is designed for only one photo.
Tutorial: Border Workshop You can add a shape object to your border, complete with transparency and text. It is possible to add and modify shadows, outlines, placement, and rotation. Once you select the ―Shape‖ option from the drop-down menu, another drop-down menu will appear with available shapes. Some shapes have multiple versions of the shape available in additional drop-down menus.
Tutorial: Border Workshop Barcode You can add a barcode object to your border by selecting the ―Barcode‖ option in the Add menu. A barcode provides a reliable way to keep track of data, allowing you to simply scan the code to determine price, order number, or any data desired. Once you have selected a barcode, the ―Barcode Object‖ window will appear. There are two tabs, a ―General‖ tab and a ―Size and Position‖ tab. From the General tab, first select the barcode format you will be using.
Tutorial: Border Workshop Many of the data options are queries. A query is a search function that will search and find the appropriate data. This data is entered when the border is first applied, or from various information in Studio Solution. For instance, the barcode below has a query for the order ID.
Tutorial: Border Workshop Although the Order ID was never entered in the border, as soon as the order was created, the query was made. When the border is applied to a photo, the query ―%OrderId%‖ searches for the order ID and puts it into the barcode. The end result is this: Barcodes can be set with any of the data available, to be used on the back of items for pricing, on additional order sheets for easy scanning, or for aesthetic value, such as on the back of a baseball card or poster.
Tutorial: Border Workshop Line You can add a line and set or modify its attributes with this tool. The line style will depend upon the effects that are applied by the tool. Save, Edit, and Add Custom Object The Border Workshop allows you to quickly use the previously mentioned tools to create and edit an object, photo, effect, shape, or text object, and then save it as a ―custom object.‖ A Custom Object is something you create and name, then save in a predetermined Custom Objects directory.
Tutorial: Border Workshop The Custom Objects window has two primary parts: a text field and the Custom Objects list. Click on the text field and enter the name you wish to associate with your custom object. It is recommended that you name it descriptively, so that you can recognize what each custom object is. Once you have entered a name, you are ready to add it to the list. Click the ―Add‖ button to add the custom object to the list.
Tutorial: Border Workshop Edit The Edit menu allows the user to quickly modify objects in the current border. ―Duplicate‖ copies the selected object and pastes at the exact same location. The shortcut key for this is Ctrl + D. ―Cut‖ copies the selected object and deletes it. The shortcut key for this is Ctrl + X. ―Copy’ copies the selected object. The shortcut key for this is Ctrl + C. ―Paste‖ pastes the selected object. To paste an object, you need to have already ―cut‖ or ―copied‖ an object.
Tutorial: Border Workshop The ―Show Grid‖ feature allows the user to activate a grid system that can be used in the border creation process. Grids are helpful for users who want to make items symmetrical and positioned exactly on the border palate. To activate the grid option, select ―Options‖ from the Border Workshop menu. Then, select ―Show Grid‖ from the menu. A series of dots will appear on screen set in a perfect grid. This grid will help the user match up photos and objects on right angles.
Tutorial: Border Workshop Studio Solution users have several options in this window. First, the photographer can opt to display the grid when it is activated. This option is set to default as activated. To deactivate the option, click on the checkmark to make it disappear. The second option allows the user to make items ―Snap to Grid.‖ This means that when photographer moves an object or photo around the border palate, the object will line up directly on the grid lines.
Tutorial: Border Workshop These lines show exactly where the photo is supposed to be placed in reference to the other photos and object onscreen. The last two Border Workshop menu options include the Undo and Redo options. The Undo tool allows the user to remove retouch changes one step at a time. If a change is made to the image in the workshop, then the undo tool can remove that change. The tool removes the most recent change first.
Tutorial: Border Workshop Setting Border Properties When you create a new border, you begin by entering the border properties. The Border Properties window appears automatically when you click ―new‖ on the toolbar. When editing a border, click ―border properties‖ on the Border Workshop toolbar. Enter a descriptive name for the border. This description will appear in the Borders menu when you select a border to apply to a photo.
Tutorial: Border Workshop and vice-versa. This option is useful for printing double-sided objects that will be flipped on a horizontal hinge, rather than the normal vertical hinge used in most books. This option can only be enabled if your border has a back, and then only from the Border Properties on the ―back‖ tab. If you are in the Border Properties of the front tab, this option will be grayed out. In most cases, you will use the default photo orientation setting of ―Use photo orientation.
Tutorial: Border Workshop Using the Border Items List As you add objects to a border, the objects are listed in the Border Items column on the right side of the screen. Use this list to select items on the page. You can also select an item on the page by clicking it, but as you overlap items, it can be difficult to select items underneath. When you select items in the Border Items list, they are also selected on the page.
Tutorial: Border Workshop You might want to create a design using more than one photo. In this case, you would add multiple image cells and position them on the page where you want the photos to appear. The following example uses four different photos. To add a photo to the border template, click ―add photo‖ on the toolbar. The Photo Object window appears. When you add the first photo, ―*Photo1‖ appears in the Photo field automatically.
Tutorial: Border Workshop Transparency Options The Transparency setting you select depends on the type of photos you will use with the border. If you want the photo to be transparent, select the Simple option and enter a transparency percentage. If the border is for green screen photos, select the Chroma key option. If the border is for multi-exposure photos you want to overlap, select either the High-key or Low-key option, depending on whether the photo you are adding has a white or black background.
Tutorial: Border Workshop You can create your own masks if you want a transparent shape that is not available in the pre-defined masks. For example, you might want to create a cut-out as in the example below. To create a custom mask effect, you must first create a graphic file that contains the shape you want to be masked from the effect. On the Choose Mask window, check the ―Custom Mask‖ checkbox, and browse for your mask file. The effect above uses the following mask JPG file.
Tutorial: Border Workshop The inner shape is the masked area and is transparent. The default color around the masked area is white. If you want the non-transparent area to be a color other than white, you can use the Color effect. See the custom mask example in the Adding an Effect section. Movement Options The Movement setting determines if you can move the photo inside the border when you apply the border in the Photo Workshop.
Tutorial: Border Workshop Advanced Options You can add a frame to the photo, and specify the frame color, size, and offset (from the photo edges). If you want a photo to have a shadow, select the Draw a Drop Shadow option. With this selection, you can have the shadow appear either below the photo or on top of the photo so the photo appears inset. Specify the offsets and radius of the shadow. You can choose whether or not a photo must be manually selected.
Tutorial: Border Workshop Size and Position It is possible to select the size and position for the photo from the ―Photo Object‖ window. This is available in the ―Size and Position‖ tab. Photographers can change the position starting at the top left corner. This positioning system can be measured in inches, pixels, centimeters (cm), or millimeters (mm).
Tutorial: Border Workshop edge of the border. To change the position of the edges of your object, use the arrow buttons or click in the text fields and type in the desired amounts. Note: Changing the coordinates within the Position fields can change the size of your object. To quickly change the position of object, you can click the ―Alignment Options‖ button. This option will bring up a drop-down list of available alignments: Left, Center, Right, Center of Page, Top, Middle, and Bottom.
Tutorial: Border Workshop If you want a fixed number of rows and columns, set the array size by specifying the number of rows and columns. If you want a specific number of photos, enter the number of photos you want on the page. You can choose to lookup photos from a query since the number of photos could vary by job. You can also select the value to start the count for the photos.
Tutorial: Border Workshop Note: For these predefined queries to return results, you must enter photo data for your photos. You must enter “type” in the property field and use a value that matches those in the queries. By class, you can select a query that displays all photos in the class catalog, including the teachers. You can select a query that displays only the teachers in the class or a query that displays only the students in the class.
Tutorial: Border Workshop To change a query, select it in the list, and click the Change Query button. A cursor appears allowing you to type changes to the query. To remove a query, select it in the list, and click the Remove button. Change the sorting of individual photos in the composite by clicking the Change button. You can set up to three levels of sorting. Select the item you want to sort by, and then choose either ascending or descending.
Tutorial: Border Workshop Enter the size of the area you want to fill, enter the number of rows and columns, and select the orientation of the photos. If there are more photos than what you allow for, the application overrides the size and row/column setting to fit all images on the page. If you want space between the photos, select ―Spaced.‖ Choose how to handle overlapping photos, and how you want to align the last row if it is not full.
Tutorial: Border Workshop The ―Position‖ fields determine exactly where each side of the shape is located. The farthest point up, down, left, and right of the shape will be placed at these coordinates. A ―Top‖ entry of 0 means the topmost part of the object will extend to the very edge of the top border. A ―Left‖ entry of 50 means the object will start 50 pixels from the leftmost edge of the border.
Tutorial: Border Workshop the object on the previous layer. This is useful if you want to keep the relationship between two graphics or a graphic and text. Using this option is like grouping objects. Advanced Options You can add a frame to the graphic, and specify the frame color, size, and offset (from the graphic edges). If you want a graphic to have a shadow, select the Draw a Drop Shadow option.
Tutorial: Border Workshop Adding Text You can add either static text or variable text to a border. Static text appears as-is when the border is applied to a photo. When you apply a border to a photo that contains variable text, you are prompted to enter text to replace the variable. For example, you might have a static text label ―Name:‖ and a text variable for the name.
Tutorial: Border Workshop Character and line Spacing The Border Workshop allows user to set custom character spacing for the text on a border. The workshop offers default, exact, and even options. The ―Exact‖ option allows the photographer an opportunity to set the exact spacing measured in pixels. The ―Evenly Spaced Text Box‖ option means that each character will be evenly spaced with every other character in the text box.
Tutorial: Border Workshop edge of the border. To change the position of the edges of your object, use the arrow buttons or click in the text fields and type in the desired amounts. Note: Changing the coordinates within the Position fields can change the size of your object. To quickly change the position of object, you can click the ―Alignment Options‖ button. This option will bring up a drop-down list of available alignments: Left, Center, Right, Center of Page, Top, Middle, or Bottom.
Tutorial: Border Workshop Using the grayscale effect object, you can create an image such as the one shown above. The large photo is Photo1 and the small photos are Photo2 and Photo3. The effect object is layered under the small photos in the layer stack, but on top of the large photo so only the large photo has the effect. The layer the effect is on is very important. In this example, if the effect were on top of all other layers, all photos would be grayscale.
Tutorial: Border Workshop To create a custom mask effect, you must first create a graphic file that contains the shape you want to be masked from the effect. On the Choose Mask window, check the ―Custom Mask‖ checkbox, and browse for your mask file. The mat effect above uses the Color effect and the following mask JPG file.
Tutorial: Border Workshop The inner shape is the area masked from the effect. When you add the mask file to the effect, the effect is applied only to the area outside the mask area. The default color for the outer edge of a mask file is white. Had the color effect not been applied, the nontransparent portion of the mask would be white. See the mask example in the Adding Photo Placeholders section.
Tutorial: Border Workshop edge of the border. To change the position of the edges of your object, use the arrow buttons or click in the text fields and type in the desired amounts. Note: Changing the coordinates within the Position fields can change the size of your object. To quickly change the position of object, you can click the “Alignment Options” button. This option will bring up a drop-down list of available alignments: Left, Center, Right, Center of Page, Top, Middle, or Bottom.
Tutorial: Border Workshop Fill Height: Sizes the object to the exact height of the page Fit Within Page: Sizes the object proportionally until its boundaries reach the edge of the page Make Same Tool The Make Same tool gives one object the same attributes as another. The order in which you select objects before using this tool is important. First, select the object from which you want to copy attributes, and then select the objects you want to copy to.
Tutorial: Border Workshop Right: Aligns objects by their right edges Top: Aligns objects by their top edge Middle: Aligns objects by their middles Bottom: Aligns objects by their bottom edges Space Tool Use the Space tool to evenly space three or more selected objects. You can set spacing from the object edges or from the object centers. Gaps Horizontally: Equally Spaces the gaps between objects lined horizontally on the page.
Tutorial: Border Workshop Rotate Tool Use this tool to rotate photo, text, and graphic objects. You can rotate 90 degrees, 180 degrees or an angle you specify. When you rotate photo objects, the photo rotates within the image cell. For example, if you have a portrait image cell and you rotate 90 degrees, the image cell remains portrait, but the photo within the cell rotates 90 degrees.
Tutorial: Border Workshop Pan The Pan tool allows the photographer to move around a photo quickly while zoomed in. To use this tool, click on ―Pan.‖ Move the cursor over to the border viewer and notice that the cursor now appears as a small hand. Hold the left button down on the mouse and move around the photo. The user should notice that the object moves the same the way the mouse moves. Zoom The Zoom tool allows the photographer to pull the border closer for better viewing.
Tutorial: Border Workshop Testing Variable Text fields If you add variable text to your template, the application prompts you for values for those text fields when you apply the border to a photo. You can test the variable input form from the Border Workshop to make sure fields are correct and text appears correctly on the page. To test the form, click ―test form‖ on the toolbar. The Text Fields window displays your variable text fields. You can enter values into the fields to check your layout.
Tutorial: Border Workshop When you add a graphic to a border template, click the Lookup button to add a graphic variable. There are predefined variables for background and logo graphics. Use these if you have graphics in your catalogs with a property of graphic and a value of background or logo.
Tutorial: Border Workshop special border, like a memory mate. If the photo’s data has a property of type and a value of group, you can use a query in the border template that tells the application to find the photo of type ―group‖ when you open the border in the Photo Workshop. When the photo is found, the application applies the photo to the border. Note: If there is more than one photo in the catalog with the same type value, the application uses the first one it finds.
Troubleshooting Troubleshooting If you are having problems with the network or software, read on for help. Click a link to jump directly to the help for a problem.
Troubleshooting Camera Not Detected Your camera has not been detected. Click here to troubleshoot camera problems. Can’t Connect to a Server or Client Station There are a few common reasons for not being able to connect to a station. Before reading this guide, click here for a walkthrough to setting up your network. Hardware Problems It is possible that there is a problem with your computer equipment: 1.
Troubleshooting c. You may also want to disable User Account Control (UAC) in Vista to eliminate recurring password and permission prompts. To do this: i. Open the Control Panel and under User Account and Family Safety, select Add or remove user accounts. ii. Select Go to the main User Accounts page and select Change security settings. iii. Click to unselect the box next to Use UAC to help protect your computer. iv. Select OK. UAC is now disabled. 2. Select Share Photo Folder. a.
Troubleshooting 1. Go to a client computer and navigate to Manage Studio > Options > Network Options and select Client Computer from the left side of the software. 2. Ensure that the Server Name, IP address, and Workgroup are all accurate. a. You must be in the same Workgroup to connect to the server computer. 3. Select Test Server to locate the server computer. 4.
Troubleshooting Hardware Problems It is possible that there is a problem with your equipment: 1. Ensure that the printer or camera is turned on. 2. Ensure that you have properly connected the printer or camera to the computer. 3. If Windows cannot recognize the device, Studio Solution will not be able to detect it. Canon Printer Help Canon printers should be automatically detected in the software. To view detected printers, navigate to Manage Studio > Printers and view the printer list.
Troubleshooting Canon Camera Help Canon cameras should be automatically detected in the software. To view detected cameras, navigate to Manage Studio > Cameras. If your camera does not appear below. Select Camera Type: 1. Ensure that your camera is turned on and connected to the computer. 2. Select Detect Camera. 3. If the printer is still not detected, use Canon’s camera troubleshooting. 4. Select Troubleshoot Camera Issues. 5. If the problem persists, select Contact Canon Service Center.
Troubleshooting Can’t Access the Photos Folder Your network will share photos between stations. If your client and server station are not connected, view this help guide. If your client station is connected to the server but cannot access the Photos folder: 1. Go to your server computer. 2. Navigate to Manage Studio > Options > Network Options. 3. Select Server Computer from the left side of the software. 4. View the Photos Folder address and ensure it is the correct location. a.
Troubleshooting 1. Select the Photo Library tab from the bottom of the software. 2. If you created the session through the Manage Studio tab, it will automatically be saved in the Portraits tree. a. Select Portrait from the Catalog Menu. b. Search for your event by customer name, listed last name first. 3. To search for a catalog, select Find above the catalog list. Enter the text and type to search for, and select whether to search archived photos. 4.
Reference Reference So far, this manual has listed all the tools and guides, sorted by types. This section will provide a quick-reference for the more complicated workspaces in the software, with screenshots and buttons listed by where they appear in your window with a brief description.
Reference: Photo Library Photo Library Reference Find the Photo Library by clicking the Photo Library tab at the bottom of the software. Top Catalog Menu Bottom Catalog Menu Top Photo Viewer Menu Bottom Photo Viewer Menu Shopping Cart Below are the menus for the Photo Library.
Reference: Photo Library Top Catalog Menu Top Photo Viewer Menu Bottom Catalog Menu Bottom Photo Viewer Menu Right-Clicking a Catalog Right-Clicking a Photo Top Catalog Menu Catalogs: Catalog Info: information specific to the catalog can be entered here. Remove Catalogs: delete selected catalogs. Publish Catalogs: publish selected catalogs to your online. UnPublish Catalogs: remove selected catalogs from your online storefront.
Reference: Photo Library Sort: Sort Catalogs by Time: sort catalogs by time and date of the event. Sort Catalogs by Name: sort catalogs by the event name. Sort Catalog in Ascending Order: sort catalogs by time in chronological order or by name in alphabetical order. Sort Catalog in Descending Order: sort catalogs by time in reverse-chronological order or by name in reverse-alphabetical order. View: View Catalogs Default: view catalogs by software default view.
Reference: Photo Library Top Photo Viewer Menu Photos: Rename Photo: rename selected photo. Describe Photo: add photographer note to selected photo. Remove Photo: delete selected photo. Hide Photo(s): do not publish the selected photo when publishing the catalog. Hide Hidden Photos: do not display the hidden photos selected when viewing the catalog. Hide 1 Star Photo: do not display photos rated with one star. Rate Photo: assign a 1 to 5 star rating to selected photo.
Reference: Photo Library Attributes: Save Attributes To: o Clipboard: save current photo settings to the clipboard. o System Defaults: save current photo settings as system defaults. o Catalog Defaults: save current photo settings as catalog defaults. o Custom 1 – 4: save current photo settings as custom settings 1 – 4. o New: create a new custom setting for saving attributes to. o Edit: edit any custom settings you’ve created for saving attributes to.
Reference: Photo Library Sort Photos by Full Pathname: sort by the entire computer pathname. Sort Photos by File Size: sort by file size. Sort Photos by Published: sort by published and unpublished. Sort Photos by Archived: sort by archived and unarchived. Sort Photos by Exif Comment: sort by Exchangeable Image File information. Sort Photos by Sort by Custom: manually click and drag photos to their positions.
Reference: Photo Library New Catalog: Create New & Import: check to create and import photos when adding a catalog or event. Add Photo Group to event: add a photo group to the selected event. Add Photo Catalog: add a photo catalog to the selected catalog type. Add Portfolio: create a portfolio for using on your online storefront. Find: search for selected catalogs using a search string and method. Info: view and edit information for the selected catalog.
Reference: Photo Library Set Crop Orientation: o Auto: let the software decide to crop selected photo vertically or horizontally. o Vertical: crop selected photo vertically. o Horizontal: crop selected photo horizontally. Set Default Orientation: o Vertical: set selected photo with vertical orientation as default. o Horizontal: set selected photo with horizontal orientation as default. o Vertical Flipped: set selected photo with vertical orientation flipped 180°.
Reference: Photo Library Sort Catalogs by Time: sort catalogs by time and date of the event. Sort Catalogs by Name: sort catalogs by the event name. Sort Catalog in Ascending Order: sort catalogs by time in chronological order or by name in alphabetical order. Sort Catalog in Descending Order: sort catalogs by time in reverse-chronological order or by name in reverse-alphabetical order. View Catalogs by Default: view catalogs by software default view.
Reference: Photo Library Open Containing Folder: open and view the location containing the selected photo. Copy Path to Clipboard: copy the folder location of the selected photo to the clipboard. Right-clicking a Photo View: Sort Catalogs by Time: sort catalogs by time and date of the event. Sort Catalogs by Name: sort catalogs by the event name. Sort Catalog in Ascending Order: sort catalogs by time in chronological order or by name in alphabetical order.
Reference: Photo Library Rename Photo: rename selected photo. Orient Photo: options listed here. Rate Photo: assign a 1 to 5 star rating to selected photo. Describe Photo: add photographer note to selected photo. Service Notes: Service Notes: view and edit services to be applied to selected photo. Edit Shipping Info: view and edit billing and shipping information for customer. Select All: select all photos in the catalog. Deselect All: deselect all photos in the catalog.
Reference: Shopping Cart Shopping Cart Reference Find the Shopping Cart in the Photo Library, Photo Workshop, and Presentation Mode, located on the right side of the software. Hiding and Showing Data and the Cart Show Data: show photo data for the selected photo, including notes and EXIF information. Hide Data: hide photo data. Show Cart: display the shopping cart. Hide Cart: hide the shopping cart. Hide Packages: hide the package window of the shopping cart.
Reference: Shopping Cart Right-clicking an Item in the Shopping Cart Remove Item: remove the selected item from the shopping cart. Remove Package: remove the selected package from the shopping cart. Clear Order: clear the shopping cart of all items. Show Prices: check to display package prices in the shopping cart. Service Notes: view and edit services to be applied to selected photo. Edit Shipping Info: view and edit billing and shipping information for customer.
Reference: Orders Workspace Orders Workspace Reference Find the Orders Workspace by clicking the Orders tab at the bottom of the software. Top Menu Bottom Menu Below are the menus for the Orders Workspace. The menus in the New Orders, Pending Orders, and Completed Orders tab are identical.
Reference: Orders Workspace Top Menu Bottom Menu Right-clicking an Order Top Menu Auto Print: check to enable and automatically print new orders. Print Queue: view and organize the order of printing and suspend or resume print jobs. View (only available for Completed Orders): select a time period to view orders of that age. Refresh: refresh all orders. Bottom Menu Find Orders: find an order by Order ID. Delete Order: delete the selected order.
Reference: Orders Workspace Print Order Proof: print a proof page of selected order. Print Order Form: print a copy of the order form and information. Print Order: send selected order to print. Print All Orders: send all new orders to print. Print to CD: print the order information on a CD to be delivered to a lab. Cancel Print: cancel printing the selected order. Right-clicking an Order Print Order: send selected order to print. Print All Orders: send all new orders to print.
Reference: Presentation Mode Presentation Mode Reference Find Presentation Mode by selecting the Client Presentation tab at the bottom of the software while viewing a photo catalog in either the Photo Library or Photo Workshop.
Reference: Presentation Mode Compare: lock selected photo while navigating the catalog to compare other photos with it. Stars: select a 1 to 5 star rating for selected photo. Rating: select a 1 to 5 star rating for selected photo. Sort: Sort Photos by Rating: sort by your assigned 1 to 5 star rating. Sort Photos by Time: sort by the time assigned to the photo. Sort Photos by Photo Number: sort by the assigned photo numbers. Sort Photos by Filename: sort by the photo filename.
Reference: Presentation Mode Orientation: Vertical: orient selected photo vertically. Horizontal: orient selected photo horizontally. Vertical Flipped: orient selected photo vertically and flipped 180°. Horizontal Flipped: orient selected photo horizontally and flipped 180°. Rotate Clockwise: rotate selected photo 90° clockwise. Rotate Counter Clockwise: rotate selected photo 90° counter clockwise. Flip: flip selected photo 180°.
Reference: Photo Workshop Photo Workshop Reference Find the Photo Workshop by clicking the Photo Workshop tab at the bottom of the software.
Reference: Photo Workshop Below are the menus for the Photo Workshop. Toolsets are not listed here, but are detailed here in order of appearance in the software. Click a specific menu to jump ahead to that section: Top Menu Catalog Menu Right-clicking a Photo Top Menu Single: view one photo at a time in the workspace. Multiple: view all of the photos in the selected catalog in the workspace. Photos: Import: add photos to the selected catalog.
Reference: Photo Workshop Apply From: o Clipboard: apply photo settings from the clipboard to the selected photo. o System Defaults: apply the system default photo settings to the selected photo. o Catalog Defaults: apply the catalog default photo settings to the selected photo. o Custom 1 – 4: apply custom photo settings 1 – 4 to the selected photo. Apply to All in Catalog: o Current: apply the selected photo settings to all photos in the catalog.
Reference: Photo Workshop Sort Photos in Ascending Order: sort by the previous criteria in ascending order. Sort Photos in Descending Order: sort by the previous criteria in descending order. View: Clear: clear the workspace of all photos. Front: if your photo has a front and back, display the front. Back: if your photo has a front and back, display the back. Viewing Aspect: select the photo viewing aspect from your preset list of aspects.
Reference: Photo Workshop Slideshow: view all photos as a fullscreen slideshow. Sort Photos: o Sort Photos by Rating: sort by your assigned 1 to 5 star rating. o Sort Photos by Time: sort by the time assigned to the photo. o Sort Photos by Photo Number: sort by the assigned photo numbers. o Sort Photos by Filename: sort by the photo filename. o Sort Photos by Full Pathname: sort by the entire computer pathname. o Sort Photos by File Size: sort by file size.
Reference: Photo Workshop Create New & Import: check to create and import photos when adding a catalog or event. Create New: o Add Photo Group to event: add a photo group to the selected event. o Add Photo Catalog: add a photo catalog to the selected catalog type. o Add Portfolio: create a portfolio for using on your online storefront. Right-clicking a Photo Remove Photo: delete the selected photo. Rename Photo: change the name of the selected photo.
Reference: Border Workshop Border Workshop Reference Find the Border Workshop by navigating to Manage Studio > Products > Templates and Composites and selecting New Template or Edit Template from the bottom of the software.
Reference: Border Workshop Below are the menus for the Border Workshop. Click a specific menu to jump ahead to that section: Top Menu Left Toolbar Right Toolbar Right-clicking an Item Top Menu Front: if your border has a front and back, display the front. Back: if your border has a front and back, display the back or create a back. Add: Photo: add a photo placeholder to the border. Multiple Photos: add a photo composite placeholder to the border. Graphic: add a graphic to the border.
Reference: Border Workshop Save Custom Object: save a custom shape or graphic you created. Edit Custom Objects: view and edit a list of custom shapes or graphics you created. Add Custom Objects: view a list of and add one of the custom shapes or graphics you created. Edit: Duplicate: copy and paste an exact duplicate of the item, including item description. Cut: copy an item to the clipboard and delete it. Copy: copy an item to the clipboard.
Reference: Border Workshop Saturation, Watermark, Antique, Blur. Duplicate: copy and paste an exact duplicate of the item, including item description. Cut: copy an item to the clipboard and delete it. Copy: copy an item to the clipboard. Paste: paste the current item from the clipboard. Delete: delete the current item. Right Toolbar Item Properties: view and edit properties for selected item. Font: view and edit font for selected item.
Reference: Border Workshop Hide Object: hide object to view beneath it. Link Object: link an object to move with other objects. Cut: copy an item to the clipboard and delete it. Copy: copy an item to the clipboard. Paste: paste the current item from the clipboard. Duplicate: copy and paste an exact duplicate of the item, including item description. Delete: delete the current item. Fill & Fit Page: fit selected item to page edges. Make Same: copy properties of another item.
Shortcut Keys: Orders Workspace and Retouch Workshop Shortcut Keys and Special Text There are a lot of options in Studio Solution, but fortunately there are a lot of shortcut keys for quickly accessing those options.
Shortcut Keys: Orders Workspace and Retouch Workshop Key S Description Key Description Mark Order Shipped F7 Completed Orders Tab DELETE Delete Order F9 Manage Studio Tab ESCAPE Cancel Print RETURN Edit and Proof Order Retouch Workshop Shortcut Keys Key Page Up Description Key Description Zoom Out [ Decrease Brush Size Zoom In ] Increase Brush Size CTRL Y Redo { Increase Feather CTRL Z Undo } Decrease Feather Page Down 340
Shortcut Keys: Photo Library Photo Library Shortcut Keys Key Description Key Description - View More Photos / Decrease thumbnail size + View Less Photos / Increase thumbnail size 0 Order ‘A La Carte’ item DIVIDE (/) 1 Add Package 1 to Cart F1 Find Photo Catalog 2 Add Package 2 to Cart F9 Home 3 Add Package 3 to Cart F11 Photo Workshop Tab 4 Add Package 4 to Cart F12 Orders Tab 5 Add Package 5 to Cart F2 Find Photos 6 Add Package 6 to Cart F3 Find Next Photo 7 Add Package
Shortcut Keys: Photo Library Key F Description Key Description Flip Orientation Num Pad 4 Add Package 4 to Cart Find Photos Num Pad 5 Add Package 5 to Cart G Photo Group Information in Catalog Wizard Num Pad6 Add Package 6 to Cart H Horizontal / Landscape Orientation Num Pad 7 Add Package 7 to Cart I Repeat Last Import Num Pad 8 Add Package 8 to Cart CTRL I Import Single Photo Num Pad 9 Add Package 9 to Cart SHIFT I Import Multiple Photo RETURN Place Order O Clockwise Orienta
Shortcut Keys: Slideshow Slideshow Shortcut Keys Key Description CTRL C Crop Orientation: Horizontal END ALT C Crop Orientation: Horizontal ESCAPE SHIFT C Key Description Move to last photo Close Crop Orientation: Vertical F1 Rating 1 Star F Flip F2 Rating 2 Star SHIFT F Flip F3 Rating 3 Star H Horizontal / Landscape Orientation F4 Rating 4 Star L Horizontal / Landscape Orientation F5 Rating 5 Star O Clockwise Orientation SHIFT O HOME Counter Clockwise Orientation P Vert
Shortcut Keys: Presentation Mode Presentation Mode Shortcut Keys Key Description Key Description LEFT Moves to previous photo row, Enhance Presentation Mode: Move photo left Ctrl Left Moves to previous photo row, Enhance Presentation Mode: Move photo left in Largest Increments Shift Left Moves to previous photo row, Enhance Presentation Mode: Move photo left in Smallest Increments + View Less Photos / Increase thumbnail size = View Less Photos / Increase thumbnail size - View More Photos / D
Shortcut Keys: Presentation Mode Key Description Key Description 9 Add Package 9 to Cart TAB Moves to next photo O Clockwise Orientation UP Moves user one photo before/up in catalog SHIFT O Counter Clockwise Orientation CTRL UP Moves one “row “ back/up in the catalog. In editing mode, moves Image UP in Larger Increments DELETE Remove Photo SHIFT UP Moves one “row” back/up in the catalog.
Shortcut Keys: Photo Workshop Photo Workshop Shortcut Keys Key Description Key Description 0 Order ‘A La Carte’ Item F8 Drop Out Tab 1 Add Package 1 to Cart F9 Home 2 Add Package 2 to Cart Home Border On 3 Add Package 3 to Cart INSERT Picture Properties > Photo Data 4 Add Package 4 to Cart LEFT 5 Add Package 5 to Cart CTRL LEFT Move Photo Left in largest increments 6 Add Package 6 to Cart SHIFT LEFT Move Photo left in smallest increments 7 Add Package 7 to Cart MULTIPLY (*)
Shortcut Keys: Photo Workshop Key F Description Key Description Flip Orientation Num Pad 3 Add Package 3 to Cart Find Photos Num Pad 4 Add Package 4 to Cart H Horizontal / Landscape Orientation Num Pad 5 Add Package 5 to Cart I Repeat Last Import Num Pad6 Add Package 6 to Cart CTRL I Import Single Photo Num Pad 7 Add Package 7 to Cart SHIFT I Import Multiple Photo Num Pad 8 Add Package 8 to Cart K Get Express Color Code Num Pad 9 Add Package 9 to Cart O Clockwise Orientation
Shortcut Keys: Photo Workshop Key DELETE DIVIDE (/) Description Key Remove Photo SHIFT TAB Paste Photo Attributes from the Clipboard UP Description Move back one photo Moves Photo up Move Photo Down CTRL UP Moves Photo up in largest increments CTRL DOWN Move Photo Down in largest increments SHIFT UP Moves Photo up in smallest increments SHIFT DOWN Move Photo Down in smallest increments X DOWN END ESCAPE Undo ALL editing CTRL Y Cancel Image Viewer Z Undo All Redo 1:1 Zoom Actual Zoo
Shortcut Keys: Border Workshop Border Workshop Shortcut Keys Key Description Key Description CTRL C Copy CTRL PAGE UP Scale In Largest Increments CTRL X Cut SHIFT PAGE UP Scale In Smallest Increments CTRL V Paste CTRL D Duplicate CTRL Y Redo DEL Delete ALT E Edit Graphics List CTRL E Edit Border Color CTRL P Add New Shape RIGHT Move Right TAB SPACE Next Item in Border Items CTRL RIGHT Moves Right in Largest Increments Pan SHIFT RIGHT Moves Right in Smallest Increments `
Shortcut Keys: Border Workshop Key Description SHIFT LEFT Key Move Item Left in Smaller Increments PAGE DOWN ALT Backspace Scale Out UP Description Undo Moves Item up CTRL PAGE DOWN Scale Out in Largest Increments CTRL UP Moves Item Up in Largest Increments SHIFT PAGE DOWN Scale Out in Smaller Increments SHIFT UP Moves Item Up in Smallest Increments PAGE UP Scale In Home Shortcut Keys F10 Photo Library Tab F11 Photo Workshop Tab F12 Orders Tab 350
Inserting Special Text Inserting Special Text Special Text [C] Description This option will print a copyright symbol: © This option will print the color code profile. This is represented by numeric values: 1234567 %COLORCODE% This option will print the number of copies of the current sheet requested in the order. %COPIES% This option will print copyright information.
Inserting Special Text %CUSTOMERCOUNTRY% This option will print the customer email address: customer@company.
Inserting Special Text This option will print the country of residence of the address where the prints are to be shipped: United States %CUSTOMERSHIPCOUNTY% This option will print the receiving customer’s email address: customer@company.
Inserting Special Text %DATE% This option will print the day in numeric form. If the day is a single digit, for example February 1, the day will print with a zero in front: 01 %DAY% This option will print the day of the week: Wednesday %DAYOFWEEK% This option will print the day as a double-digit number for every day of the month. So days 1-9 will gain a zero: 01, 02, 03 [DD] This option will print the image filename [F] %FILE% This option will print the filename of the primary image used on the sheet.
Inserting Special Text This option will print the time the image file was most recently saved. The time will print in the standard form: 1:01PM %FILETIME% %LONGDATE% This option will print the date in its most extended form, writing out the day of the week, an abbreviated month, and numerical values for the date and year: Wednesday, Feb 14, 2006 [M] This option will print the month as a single digit for the first nine months and two digits for the last three months.
Inserting Special Text This option will print the order discount amount in dollars using two decimal places: 9.99 %ORDERDISCOUNT% %ORDERID% This option will print the order ID associated with the print job. Order IDs can be found by searching within the Orders tab. Order IDs are in numeric form: 12345 This option is helpful when the original order was split into multiple print orders or if the printer order represents the complete original order, then an asterisk (*) is generated.
Inserting Special Text This option will print the order time associated with the print job. The order time is denoted in standard form: 01:52PM %ORDERTIME% This option will print the order total dollar value with two decimal places: 99.99 %ORDERTOTAL% This option will print the quantity of sheets all together in the current print order. This is represented by a numerical value.
Inserting Special Text %ROLL% This option will print the date with the month abbreviated but the numbers will be in extended for: Feb 14, 2006 %SHORTDATE% This option will print the time of day using AM and PM designations. For example, 12:14PM, is just after noon. %TIME% %TIME24% This option will print the time under military distinction. This will indicate the time on a 24-hour cycle rather that a 12-hour repeating cycle. For example, 2:35PM is represented as 14:35.
Index Index A La Carte Items, 141 Caption Logo, 41 add effect tool, 288 File Management, 41 add graphic tool, 284 Archiving, 119 add multiple photos tool, 279 arrays add photo tool, 273 in borders, 279 add text tool, 259, 286 Attributes Advanced Tilt, 184 Applying, 131 align tool, 293 Custom, 131 Application General Settings Saving, 130 Add text on the fly, 41 Auto-Orient, 41 Delete after archiving, 41 barcode, 261 Image format, 42 Basic Toolset, 181 Show Desktop, 41 Batch Orders,
Index aligning objects, 293 Creating, 210 centering objects, 293 Editing, 214 changing order of objects, 294 Brightness, 194 composites, 279 Calendar, 92 drop shadow on photos, 277, 283, 285 Add Booking, 95 editing, 254 Add Call, 97 effects, 288 Add Task, 96 fitting objects to page, 292 Adding Notes, 99 graphics, 284 Schedules, 98 image cells, 272 Tasks and Events, 94 making objects same, 293 Viewing Modes, 94 masks, 275, 289 Cameras multiple photos, 279 Connecting, 59 photo array,
Index Photo Paths, 121 Add Note, 103 Publishing, 118 Adding, 88 Unpublishing, 118 Details Page, 100 center tool, 293 Setting Up, 88 Checking In and Out, 105 Desktop, 114 Color, 194 Drop Out Toolset, 205 Color Balance Toolset, 202 drop shadow, 277, 283, 285 Color Profile, 205 edit composite borders add barcode, 261 image cell settings, 282 Edit & Proofing, 154 labels, 283 effects photo frames, 283 on borders, 288 photo queries, 280 Employees transparency setting, 283 Adding, 87 Co
Index Finding Photos, 126 Updating, 84 Fit to Page, 296 labels Focus, 193 on composite borders, 283 font tool, 292 Labtricity, 46 Front vs.
Index Printing, 149 Photoreflect, 46 Printing an Order Proof, 152 photos Printing to CD, 149 drop shadow, 277, 283, 285 Viewing Older Orders, 148 Portfolio, 113 Orienting Photos, 132 Portraits, 114 Overview, 34 Presentation Mode, 158 Pan, 296 Managing Photos, 160 Password Navigating, 159 Setting an Admin PW, 32 Preset Color Balances, 203 Permissions, 85 Print Commands, 144 Photo Groups, 116 Print Media, 144 Photo Icons, 171 Print Queue, 150 Photo Library Printers Navigating, 113 A
Index Products Retouch Tools, 234 Creating, 63 Retouch Workshop Package Groups, 63 Using, 230 Proofing Photos, 136 Retouching Photos, 186 Custom Proof Sheet, 138 rotate tool, 295 properties Schedules borders, 270 Printing a Schedule, 108 queries Search in composite borders, 280 Studio, 91 lookup, 298 Service on border objects, 297 Lab Service, 75 Quick Import, 175 Local Service, 74 Rating Photos, 127 Service Notes, 128 Receipts, 153 Services, 74 Redeye, 194 Shadows, 194 Redo S
Index Adding Services, 144 Templates Hiding the Cart, 139 Creating, 78 Package Groups, 140 Importing, 78 Placing Orders, 142 Viewing, 75 Saving Orders, 142 test form tool, 297 Single vs.
Index Zoom, 296 366
All images and effects simulated. Not responsible for typographical errors. Availability and specifications subject to change without notice. Canon is a registered trademark of Canon Inc. in the United States, and may also be a registered trademark or a trademark in other countries. ©2010 Canon U.S.A., Inc. ©2009 ExpressDigital Inc. All Rights Reserved.
