Technical information

4-12
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service
4.2 Errors Shown on the Display
4.2.1 User error message
Look for the applicable error message and execute the appropriate countermeasures.
"BUSY/NO SIGNAL" (#005/#018)
Cause: The receiving fax did not answer within 55 seconds. (T1 timer over)
Solution: Contact the other party and have them check their fax.You can try to send the
document manually. For an overseas call, add pauses to the registered number.
Cause: The touch tone/rotary pulse setting on your fax is incorrect.
Solution: Set your fax to the setting that matches your telephone line.
Cause: The other party is not using a G3 machine.
Solution: Contact the other party and have them send or receive the document using a G3
machine.
Cause: The other party's fax is not working.
Solution: Contact the other party and have them check their fax.
Cause: The telephone number you dialed is busy.
Solution: Try sending the document at a later time.
"C INK EMPTY"
Cause: The Cyan ink tank in the BJ cartridge is empty.
Solution: Replace the Cyan ink tank.